Ramo Brasil

• Responsible for providing functional and technical support related to SAP Business One, including process analysis, requirements gathering and recommendations for improvements according to system best practices. • Conduct in-person and remote training for key and end users, focusing on empowerment and operational autonomy. • Participate in system expansion projects, implementing new branches or companies (legal entities), including parameterization, tax and accounting configurations. • Perform master and transactional data loads using DTW or similar tools. • Work on SAP Business One version migration projects, ensuring data integrity and operational continuity. • Execute integrated testing, user acceptance testing and post-implementation follow-up. • Prepare functional and technical documentation, including manuals and configuration records. • Support the development team by validating scopes, performing tests and clarifying requirements. • Interact with clients to identify improvements, address corrective and evolutionary requests and support system operations.