Quaker Houghton

Role Description The Process Application role is responsible for providing specialized product and application expertise to support frontline sales, business development teams, and customers. This position partners with commercial and technical functions to optimize product performance, resolve application challenges, and drive continuous improvement in solution effectiveness and customer satisfaction. - Provide expert-level process and application support to customers and internal teams, ensuring optimal use and performance of products in various manufacturing environments. - Resolve complex technical or application issues escalated from the field through root-cause analysis, validation, and corrective action follow-up. - Develop and implement best practices, testing methods, and application guidelines to ensure consistency, safety, and quality in product use. - Partner with Sales, Key Account Management, and Technical functions to identify improvement opportunities, optimize total cost of ownership (TCO), and support new product trials or introductions. - Conduct technical audits, prepare reports, and communicate findings to internal and customer stakeholders. - Monitor and report key performance indicators related to trials, customer satisfaction, cost savings, and issue resolution. - Ensure adherence to EHS, quality, and compliance standards in all application activities. - Maintain accurate documentation and demonstrate accountability for professional development through the Individual Development Plan (IDP) process. Benefits - Competitive pay programs with excellent career growth trajectory. - Paid time off for volunteerism. - Dress for your day; how you dress is determined by what your day may bring. - Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan. - Work for a global leader in the industrial process fluids industry. Company Description At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

Role Description Als Account Manager (m/w/d) betreuen Sie unser gesamtes Produktportfolio und sind Hauptansprechpartner:in für unsere Schlüsselkunden in der Region Südwest. Der Fokus liegt auf Geschäftsentwicklung, Cross‑Selling und der Steigerung der Kundenzufriedenheit. Der Erfolg unserer Kunden ist auch unser Erfolg. - Entwicklung des Geschäfts mit den Hauptkunden in der zugewiesenen Region zur Erreichung der Umsatz‑ und Margenziele - Identifizierung neuer Geschäftschancen sowie enge Koordination mit kommerziellen und technischen Teams zur Entwicklung kundenspezifischer Lösungen, die Erwartungen übertreffen - Aufbau und Pflege nachhaltiger Beziehungen zu relevanten Ansprechpartnern auf allen Ebenen – sowohl bei bestehenden als auch potenziellen Kunden - Erstellung von Kundenpräsentationen, Angeboten, kommerziellen Offerten und Value‑Selling‑Konzepten, die den Mehrwert von Quaker Houghton verdeutlichen - Fachlich fundierte technische Beratung der Kunden in enger Zusammenarbeit mit dem Product‑Application‑Team zur Einführung neuer Lösungen - Enge Abstimmung mit dem Key‑Account‑Management zur Umsetzung der Accounts‑Strategie und Ausschöpfung des maximalen Geschäftspotenzials - Zusammenarbeit mit Customer Service und Technical Service zur Sicherstellung einer hohen Kundenzufriedenheit - Regelmäßiges Reporting an das Management inkl. Analyse von Umsatzzielen, Budgets und Forecasts (CRM, Excel und weitere IT‑Tools) - Teilnahme an Fachkonferenzen und Branchenevents - Beobachtung von Wettbewerbsaktivitäten, Branchentrends und regionalen Vorschriften sowie Weitergabe relevanter Marktinformationen an Management und KAM‑Team Qualifications - Mindestens 3 Jahre nachweisbare Vertriebserfahrung in der Industrieflüssigkeiten‑ oder Metallverarbeitungsbranche (z. B. Schmierstoffe, Fette, Kühlschmierstoffe, Schmieden, Druckguss oder vergleichbare Produkte) - Ideale Position für eine engagierte, technische Vertriebspersönlichkeit mit langfristigem Karrierefokus - Ausbildung/Studium: Maschinenbau, Metallurgie, Chemie oder ein vergleichbarer ingenieurwissenschaftlicher Abschluss von Vorteil - Verhandlungssichere Deutsch‑ und Englischkenntnisse - Dynamische Persönlichkeit mit exzellenten Kommunikations‑ und Präsentationsfähigkeiten sowie hoher Beziehungsstärke - Außendiensttätigkeit in Südwestdeutschland - Hohes Sicherheitsbewusstsein – Sicherheit ist ein zentraler Bestandteil unserer Unternehmenskultur - Teamorientiert, selbstständig, ergebnisorientiert - Analytisch, lösungsorientiert und stark kundenfokussiert Benefits - Attraktive Vergütung inklusive Bonus‑ und Prämienprogramm - Firmenwagen, Tankkarte, Mobiltelefon, Laptop sowie komplette Ausstattung für mobiles Arbeiten - 30 Tage bezahlter Jahresurlaub - 2 zusätzliche bezahlte Tage für ehrenamtliches Engagement - Reale Karriereentwicklungsmöglichkeiten im Vertrieb oder angrenzenden Fachbereichen - QH University: Kontinuierliche Weiterbildungsangebote für alle Mitarbeitenden - Attraktive Programme zu Wellbeing, Mental Health, Women Inclusion sowie Diversity & Inclusion

Role Description Zur Verstärkung unseres Teams suchen wir einen Technischen Vertriebsingenieur (m/w/d) für Deutschland und BENELUX. - Betreuung und Ausbau eines Kundenportfolios in Nord-, West- und Ostdeutschland sowie gelegentliche Reisen in die BENELUX-Region - Neukundenakquise, technische Beratung und Betreuung von Bestandskunden - Präsentation unserer Lösungen rund um Vakuumimprägnierung und Oberflächenbehandlung - Technische Beratung in enger Zusammenarbeit mit internen Experten - Angebotserstellung, Nachverfolgung und eigenständige Verhandlungsführung - Organisation und Begleitung von Musterimprägnierungen (Langenfeld, Leipzig, Altbach oder beim Kunden) - Unterstützung bei Reklamationen und Qualitätsthemen - Pflege von Kundendaten, Projekten und Vertriebsreportings Qualifications - Technisches Verständnis, idealerweise im Bereich Imprägnierung oder metallverarbeitender Prozesse - Erfahrung im technischen Vertrieb, Applikationstechnik, Service oder Engineering - Fähigkeit, Kundenanforderungen in praktikable technische Lösungen zu übersetzen - Sehr gute Deutsch- und Englischkenntnisse - Strukturierte, selbstständige Arbeitsweise und hohe Kundenorientierung - Reisebereitschaft ca. 50 % Benefits - Remote-Arbeitsmodell mit flexibler Gestaltung - Firmenwagen zur privaten und geschäftlichen Nutzung - Attraktives Bonussystem - Entwicklungsmöglichkeiten in Vertrieb, Technik oder Führung - Zugang zur QH University und umfangreichen Lernangeboten - Starke Programme zu Wellbeing, mentaler Gesundheit und Vielfalt - 2 bezahlte Freiwilligentage pro Jahr

Job Summary Responsible for managing and developing existing accounts through a solution selling approach, building customer intimacy; and gaining new business in assigned geographical territory, ensuring revenue and margin growth are in line with sales targets and company strategy. Job Description Deliver profitable sales growth. Maintain and develop existing accounts by promoting ways of improving overall contribution, selling new product lines, customer solutions and share of wallet gains. Identify and pursue potential new and existing business opportunities. Introduce new products and cost reduction programs to aid customer processes. Collaborate with all commercial team functions to meet customer expectations and objectives. Identify prospects and assess product needs while supporting product development and research ideas. Responsible for initiating sales and pricing negotiations to achieve margins at desired levels. Manage and maintain updated CRM, including pipeline, prospects and account plans, to enable business decisions and execution. Provide inputs into budget and forecast processes and own annual budget commitment. Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Ownership of individual development plan (IDP) as agreed upon with direct line manager. Implement and drive and internal value based selling approach through the customer engagement and account management process. Home or office based – subject to home location. Extensive travel to include customer sites and company offices/laboratories for required meetings (75 %+). Maintain the highest EHS standards of all sites visited. Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. What's in it for you - Competitive pay programs with excellent career growth trajectory - Paid time off for volunteerism - Dress for your day; how you dress is determined by what your day may bring - Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan - Work for a global leader in the industrial process fluids industry Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.

Job Summary Responsible for managing and developing existing accounts through a solution selling approach, building customer intimacy; and gaining new business in assigned geographical territory, ensuring revenue and margin growth are in line with sales targets and company strategy. Job Description - Deliver profitable sales growth. Maintain and develop existing accounts by promoting ways of improving overall contribution, selling new product lines, customer solutions and share of wallet gains. - Identify and pursue potential new and existing business opportunities. - Introduce new products and cost reduction programs to aid customer processes. - Collaborate with all commercial team functions to meet customer expectations and objectives. - Identify prospects and assess product needs while supporting product development and research ideas. - Responsible for initiating sales and pricing negotiations to achieve margins at desired levels. - Manage and maintain updated CRM, including pipeline, prospects and account plans, to enable business decisions and execution. - Provide inputs into budget and forecast processes and own annual budget commitment. - Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. - Ownership of individual development plan (IDP) as agreed upon with direct line manager. - Implement and drive and internal value based selling approach through the customer engagement and account management process. - Home or office based – subject to home location. - Extensive travel to include customer sites and company offices/laboratories for required meetings (75 %+). - Maintain the highest EHS standards of all sites visited. - Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. What's in it for you - Competitive pay programs with excellent career growth trajectory - Paid time off for volunteerism - Dress for your day; how you dress is determined by what your day may bring - Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan - Work for a global leader in the industrial process fluids industry Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.

• Ensure that configuration of HR system settings, workflows, integrations and options meet functional business objectives • Review current HR system functionality for possible improvements, troubleshoot issues, test new features, perform application upgrades • Apply continuous process improvement practices, proactively research and keep current on system functionality and features that could meet business requirements • Propose enhancements and present business cases to gain support for change • Implement processes and audit procedures to enable ongoing data audits and oversee quality checks to maintain data integrity and consistency across HR systems • Develop efficient standard operating procedures for regularly occurring processes, maintain materials to enable end users and ensure processes align with compliance requirements • Partner with internal departments on systems integrations and serve as HR liaison to support integration initiatives • In partnership with HR CoEs, optimize HR processes and build scalable, automated workflows leveraging HR technology and tools • Administer and maintain security and permissions for HR systems, vet and process requests in accordance with compliance requirements • Assist systems users and provide ongoing support and service to end users • Manage reporting dashboards and perform ongoing assessments of reporting requirements to build scalable reporting solutions which support ongoing analysis and influence decision-making • Fulfill ad-hoc reporting requests as needed • Design processes that will enable self-service and automate repeat requests • Support HR Operations projects and initiatives, as required • Proactively conducts system testing including user acceptance testing (UAT) for new HR system releases, features and functionality • Lead and support HRIS projects, including new module implementations, system upgrades and process redesigns.