Pro Global

• Accurately allocate cash receipts against open balances. • Perform credit control functions of reinsurance receivables/payables and related account reconciliations. • Financial settlement with clients according to policy terms and agreements and timely management of overall cash flow. • Work collaboratively with other functional areas (Underwriting, Claims, Finance) and clients to clarify and resolve queries, incorrect data, and missing information. • Work collaboratively with offshore teams. • Support ad-hoc projects as assigned.

• Manage multiple audit engagements and lifecycles at one time: overseeing the entire audit process including compiling data from third-party administrator on claims handling structure and requesting information in preparation for the audit. • Audit Third-Party Administrators and Client Claims Teams to ensure adherence to contractual agreements, SLAs, industry standards, and regulatory requirements. • Review pre audit questionnaire (PAQ) responses and necessary documentation; drafting follow-up questions and inquiries as needed. • Manage communication, preparatory, onsite/remote, wrap up, meeting, and post audit/reporting activities. • Analyze claims data to identify trends, exposures, and comparing to best practices. • Evaluate any liability or coverage decisions to evidence appropriate claims handling decisions . • Write professional, detailed reports and appendices; if required or if significant issues identified, prepare the initial summary assessment of findings for client. • Liaise with Audit Administrator regarding audit preparations and MGA/Coverholder/TPA readiness. • Refer to Peer Reviewer before releasing to client.

• Entering information about a potential policyholder into the client’s system • Mapping the property location to the nearest body of water • Verifying that all the other parts of the process are completed and look correct • Combining documents for different parts of the policy to create the final policy document • Sorting and filtering data in Excel • Analyzing and entering the needed information into the system • Using advanced functions in Excel, such as pivot tables and VLOOKUP • Converting Word and PDF documents into Excel • Using Google, Google Maps, and Bing to help determine the type of business • Using Google Translate to translate documentation provided from our client’s international offices

• Perform multiple audit engagements and lifecycles at one time • Overseeing the entire audit process including compiling data cedants or TPAs on claims handling structure and requesting information in preparation for the audit • Audit Cedants, TPAs and Client Claims Teams to ensure adherence to contractual agreements, SLAs and within industry standards and regulatory requirements • Review pre audit questionnaire (PAQ) responses and necessary documentation; drafting follow-up questions and inquiries as needed • Review direct and/or ceded claims submissions for accuracy, timeliness, and compliance with reinsurance contract terms (treaty and facultative, where applicable) • Manage communication, preparatory, onsite/remote, wrap up, meeting, and post audit/reporting activities • Analyze claims handling practices through structured audit testing and sampling to identify systemic risks, deviations from contract terms, and exposure trends • Evaluate any liability or coverage decisions to evidence appropriate claims handling decisions • Prepare clear, defensible audit reports and executive summaries; support client read ‑ outs and respond to follow ‑ up inquiries regarding findings and recommendations • Liaise with Audit Administrator regarding audit preparations and reinsured/TPA readiness