Point Digital Finance

Senior Partnerships Manager - Servicing Local or 100% Remote in AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. At Point we are working together towards one common goal: making homeownership more valuable. Department: Partnerships About Point Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role Point is looking for a high-performing partnerships leader to help drive the next phase of growth in our servicing partnerships channel. This role is designed for someone who thinks like an owner, operates with strong commercial judgment, and approaches partnerships as long-term strategic growth levers rather than transactional sales channels. As Senior Partnerships Manager, Servicing, you will lead the development and expansion of mortgage and consumer loan servicer partnerships that accelerate adoption of Point’s home equity solutions and contribute directly to revenue growth. Success in this role requires a deep understanding of incentive alignment, distribution strategy, operational realities, and long-term partnership economics. The strongest candidates naturally think in terms of scalable distribution, conversion efficiency, revenue contribution, and enterprise adoption. They understand how to evaluate tradeoffs, identify second-order effects, and create commercially durable partnership structures that drive measurable business outcomes over time. You will work cross-functionally across Product, Growth, and Leadership teams to identify high-leverage opportunities, improve go-to-market alignment, and strengthen Point’s market positioning within the servicing ecosystem. Your responsibilities - Own and expand enterprise-level relationships with mortgage and consumer loan servicers to drive long-term revenue growth and scalable distribution. - Lead partnership opportunities end-to-end, from sourcing and negotiation through activation, adoption, and expansion. - Identify high-impact distribution opportunities by evaluating borrower economics, operational friction, retention dynamics, and commercial viability. - Develop partnership strategies that improve conversion efficiency, origination lift, and long-term value creation. - Build executive alignment and multi-threaded relationships across servicing organizations, including strategic sponsors and operational champions. - Collaborate cross-functionally to strengthen go-to-market execution, improve activation strategy, and influence product direction. - Pressure-test assumptions, evaluate execution risk, and identify scalable partnership motions that create durable business impact. - Translate market insights, stakeholder feedback, and ecosystem dynamics into actionable recommendations and measurable outcomes. - Create clarity in ambiguous environments and drive initiatives forward with accountability, prioritization, and sound judgment. About you - 7+ years of experience developing and scaling partnerships with mortgage or consumer loan servicers. - Proven track record of driving onboarding success, revenue acceleration, and long-term partner expansion. - Deep understanding of servicing economics, incentive structures, operating models, and embedded distribution mechanics. - Strong commercial intuition with the ability to identify unseen opportunities, challenge assumptions, and assess tradeoffs thoughtfully. - Demonstrated ability to independently drive outcomes across ambiguous, cross-functional environments. - Exceptional communication, executive presence, and stakeholder management skills. - High ownership mindset with a reputation for building alignment, earning trust, and delivering measurable business outcomes. - Curious, adaptable, and energized by solving complex problems with incomplete information. - Existing relationships within mortgage servicing or consumer loan servicing organizations are strongly preferred. - We are also open to exceptional enterprise SaaS sellers, particularly those with experience driving enterprise adoption and conversion within freemium or product-led growth environments, who bring a strong understanding of scalable distribution and customer expansion dynamics. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $160,550 - $177,450 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $152,950 - $169,050 - Tier 3 | All other US metro areas | $144,400 - $159,600 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Senior Default Servicing Specialist At Point we are working together towards one common goal: making homeownership more valuable. Department: Servicing Local or 100% Remote About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role The Senior Default Servicing Specialist is responsible for the expert management of defaulted Home Equity Investments, including loss mitigation, bankruptcy, and foreclosure processes. This role involves analyzing complex cases, developing strategic solutions, and collaborating with stakeholders to optimize investor recovery while assisting struggling homeowners. Furthermore, the Senior Associate plays a key leadership role in building and refining workflows, providing comprehensive subservicer oversight, handling escalated servicing requests, and actively training and coaching the Special Servicing team on new policies and procedures. Your responsibilities - Complex Case Analysis and Strategic Solution Development: Analyze defaulted Home Equity Investments, leveraging expertise in loss mitigation, regulations, and foreclosure to develop effective recovery strategies. - Stakeholder Communication and Collaboration: Communicate effectively with customers, investors, attorneys, and Subservicers to facilitate loss mitigation efforts and explore solutions for all parties. - Subservicer and Foreclosure Firm Management: Collaborate with Subservicers and foreclosure firms to navigate complex default scenarios and ensure timely and compliant processes. - Regulatory Compliance and Documentation: Maintain accurate documentation and ensure adherence to all relevant regulatory compliance standards. - Training and Coaching: Train existing team members on new processes and procedures, and enhance their knowledge and skills. - Subservicer Oversight and Auditing: Conduct audits and perform call listening to ensure Subservicers provide accurate information and adhere to servicing standards. - Escalation Resolution and Customer Support: Assist in resolving escalated servicing requests and provide day-to-day support for inbound and outbound customer inquiries. - Policy and Procedure Development: Build upon existing policies and procedures to comply with industry-standard servicing practices. - Investor communication and reporting: Provide accurate and timely information to investors regarding the status of Home Equity Investments. - System and Workflow Improvement: Provide feedback to product and engineering teams on improvements to workflows and the proprietary servicing system, and adapt to new technologies and industry trends. About you - Subject Matter Expertise: 5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation. - Foreclosure & Title Mastery: Deep technical knowledge of foreclosure navigation (default through final sale/bid) and the ability to interpret title reports to resolve complex lien issues. - Subservicer Oversight: Proven experience conducting audits and call monitoring to ensure subservicers meet performance and compliance standards. - Regulatory Compliance: A strong grasp of mortgage servicing regulations and a commitment to maintaining rigorous documentation. - Strategy & Analysis: Ability to analyze financial data to build effective loss mitigation plans and solve complex default scenarios. - Communication & Partnership: Skilled at managing relationships and resolving issues with diverse stakeholders, including investors, attorneys, and subservicers. - Mentorship: Experience coaching team members and a natural ability to transfer technical knowledge to the broader team. - Education: Bachelor’s degree (B.S.) required. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $128,250 - $141,750 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $111,150 - $122,850 - Tier 3 | All other US metro areas | $100,700 - $111,300 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Special Servicing Associate III Local or 100% Remote Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role The Special Servicing Associate III is responsible for the expert management of defaulted Home Equity Investments, including loss mitigation, bankruptcy, and foreclosure processes. This role involves analyzing complex cases, developing strategic solutions, and collaborating with stakeholders to optimize investor recovery while assisting struggling homeowners. Furthermore, the Senior Associate plays a key leadership role in building and refining workflows, providing comprehensive subservicer oversight, handling escalated servicing requests, and actively training and coaching the Special Servicing team on new policies and procedures. Your responsibilities - Complex Case Analysis and Strategic Solution Development: Analyze defaulted Home Equity Investments, leveraging expertise in loss mitigation, regulations, and foreclosure to develop effective recovery strategies. - Stakeholder Communication and Collaboration: Communicate effectively with customers, investors, attorneys, and Subservicers to facilitate loss mitigation efforts and explore solutions for all parties. - Subservicer and Foreclosure Firm Management: Collaborate with Subservicers and foreclosure firms to navigate complex default scenarios and ensure timely and compliant processes. - Regulatory Compliance and Documentation: Maintain accurate documentation and ensure adherence to all relevant regulatory compliance standards. - Training and Coaching: Train existing team members on new processes and procedures, and enhance their knowledge and skills. - Subservicer Oversight and Auditing: Conduct audits and perform call listening to ensure Subservicers provide accurate information and adhere to servicing standards. - Escalation Resolution and Customer Support: Assist in resolving escalated servicing requests and provide day-to-day support for inbound and outbound customer inquiries. - Policy and Procedure Development: Build upon existing policies and procedures to comply with industry-standard servicing practices. - Investor communication and reporting: Provide accurate and timely information to investors regarding the status of Home Equity Investments. - System and Workflow Improvement: Provide feedback to product and engineering teams on improvements to workflows and the proprietary servicing system, and adapt to new technologies and industry trends. About you - Subject Matter Expertise: 5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation. - Foreclosure & Title Mastery: Deep technical knowledge of foreclosure navigation (default through final sale/bid) and the ability to interpret title reports to resolve complex lien issues. - Subservicer Oversight: Proven experience conducting audits and call monitoring to ensure subservicers meet performance and compliance standards. - Regulatory Compliance: A strong grasp of mortgage servicing regulations and a commitment to maintaining rigorous documentation. - Strategy & Analysis: Ability to analyze financial data to build effective loss mitigation plans and solve complex default scenarios. - Communication & Partnership: Skilled at managing relationships and resolving issues with diverse stakeholders, including investors, attorneys, and subservicers. - Mentorship: Experience coaching team members and a natural ability to transfer technical knowledge to the broader team. - Education: Bachelor’s degree (B.S.) required. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $87,400 - $96,600 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $74,100 - $81,900 - Tier 3 | All other US metro areas | $68,400 - $75,600 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Product Designer, Content At Point we are working together towards one common goal: making homeownership more valuable. Department: Product Design Local or 100% Remote About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role How we explain Point’s HEI directly shapes whether homeowners understand, trust, and move forward with us. As our second content designer, you'll work to bring clarity and consistency to every touchpoint of the homeowner journey. You'll write the emails, in-product copy, and explainer content that turns one of the biggest financial decisions a homeowner can make into something they can navigate with confidence. Your responsibilities - Translate complex financial and process concepts into understandable, motivating language homeowners can act on—across email, text, and in-product flows. - Review homeowner research, call recordings, and funnel data to inform what to write. - Apply and help maintain Point's writing guidelines and messaging framework across customer touchpoints. - Collaborate with product designers, PMs, engineers, marketing, and sales. - Partner with legal, compliance, and ops to get copy reviewed, approved, and shipped. - Draft scripts and copy for AI-driven experiences like chat, voice, and our knowledge base. - Monitor copy performance — open rates, click-through, conversion — and iterate based on what you learn. About you - 2+ years of professional writing experience in content design, product design, UX writing, or a closely related field. - A portfolio that shows strong writing across multiple formats, such as product copy, emails, long-form, or marketing. - Active user of AI tools in your day-to-day work — you use them to draft, edit, research, and explore ideas. - Comfortable working with subject matter experts and incorporating feedback from many stakeholders. - Detail-oriented with grammar, tone, and consistency. - Curious about the customer — you want to understand who you're writing for, not just what to say. - Open to feedback and quick to iterate. Nice to Have - Experience writing for fintech, financial services, or other regulated/complex industries. - Experience writing prompts, knowledge bases, or guardrails for production AI experiences. - Familiarity with A/B testing copy such as subject lines, headlines, and button text. - Experience drafting test plans, surveys, or light user research on copy. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $134,900 - $149,100 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $118,750 - $131,250 - Tier 3 | All other US metro areas | $108,300 - $119,700 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Senior Manager, Growth Marketing – Paid Search At Point we are working together towards one common goal: making homeownership more valuable. Excellent 4.7 out of 5 Department: Marketing Local or 100% Remote   About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.   About the role As the Senior Manager of Growth Marketing, you will be responsible for driving growth across digital marketing channels. Reporting to the Head of Growth Marketing, you will play a key role in shaping our digital acquisition strategy and ensuring we keep our existing customers engaged and drive desired conversion action through on-going communication and outreach. You will manage end-to-end execution of campaigns, leverage data-driven insights, and work cross-functionally with product, sales, and analytics to optimize performance. This role requires a strategic and data-driven marketer who can translate complex performance metrics into actionable insights.   Your responsibilities - Campaign Execution: Manage the day-to-day execution of growth marketing campaigns across Paid Search (SEM),Programmatic, Online Video, and other relevant channels. Ensure campaigns are properly configured and optimized for performance and ROI. - Channel Optimization: Continuously test, analyze, and optimize campaign performance to improve key performance indicators (KPIs) such as customer acquisition cost (CAC), conversion rates, and lifetime value (LTV). - Strategy Development: Work with the Head of Growth Marketing to develop, implement, and iterate on strategies that scale acquisition efforts while maximizing efficiency. - Data-Driven Insights: Use analytics tools to derive insights from campaign performance and provide regular reporting on results. Ensure data accuracy and provide recommendations based on findings. - Cross-Functional Collaboration: Partner with product, sales, and creative teams to ensure alignment on messaging, targeting, and overall marketing strategy. - High-Velocity Experimentation: Run experiments on new creative, targeting strategies, and bid optimization to continuously enhance campaign performance and identify new growth opportunities. - Budget Management: Assist with budget allocation across channels, ensuring that each dollar spent delivers maximum impact while staying within ROI constraints. About you - 5+ years of hands-on experience managing digital marketing campaigns, particularly Paid Search (SEM), Programmatic and Online Video. Experience in consumer finance is a must. - Expertise in tools such as Google Ads, Trade Desk, and other platform-specific tools. Ability to configure campaigns and use analytics platforms like Google Analytics. - Experience in lifecycle marketing, engaging current customers to drive repeat usage, upselling, or cross-selling additional products or services. - Highly analytical and data-driven, with a proven track record of using data to drive marketing decisions and optimizations. - Excellent communication and interpersonal skills, with the ability to present insights and recommendations to senior stakeholders. - Proven success in hitting aggressive growth targets, managing large budgets, and driving meaningful business outcomes. - Detail-oriented and well-organized with a hard-working can-do attitude. - Structured thinker and strong communicator, both verbally and in writing.   Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.   Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $158,650 - $175,350 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara |$142,785 - $157,815 - Tier 3 | All other US metro areas | $132,050 - $145,950   This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Senior Affiliate Marketing Manager At Point we are working together towards one common goal: making homeownership more valuable. Excellent 4.7 out of 5 Department: Partnerships Local or 100% Remote   About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.   About the role The Senior Affiliate Marketing Manager role will help lead a scaling affiliate marketing channel. This role is ideal for a performance marketing leader who is passionate about financial services and who seeks to leverage their channel ownership experience to drive growth and optimizations in a scaling home equity business.   Your responsibilities - Own the performance and day-to-day operations to grow Point’s affiliate marketing channel, driving sustainable growth against key performance targets. - Proactively identify, qualify, and onboard new partners to add growth and efficiency to a scaling portfolio. - Lead and execute individual partner account plans to optimize customer acquisition strategies and gain more share of voice within campaigns. - Leverage market knowledge and data insights to shape reporting strategies and drive optimizations in segmentation, deal structures, and pricing within the existing portfolio. - Develop and deliver data-driven channel insights to shape channel strategy and measure performance across the portfolio.   About you - 8+ years of experience in financial services or platform technology marketing, ideally in an affiliate, partnerships, channel marketing, or transactional role, with a track record of progressive ownership over performance outcomes and channel-wide growth. MBA preferred. - Deeply analytical and commercially sharp, with the ability to translate data into clear strategies that influence senior stakeholders across commercial, operational, and analytical dimensions. - Strong business judgment with the ability to execute effectively in the face of ambiguity and competing priorities. - Excellent verbal and written communication skills, with a natural ability to articulate complex ideas clearly and persuasively. - Proven ability to define objectives for external stakeholders and drive measurable outcomes aligned to business targets. - Experienced in engaging, managing, and influencing cross-functional and external partners to deliver strategic outcomes, with superb relationship management skills. - Strong organizational and project management skills, including managing plans, resources, and people to ensure timely delivery. - Collaborative by nature, with a demonstrated ability to elevate collective performance and drive shared outcomes across teams. - Expert in at least one partner management platform (e.g., Impact, Everflow). - Deep understanding of the US housing finance market, with the ability to drive performance across seasonal and cyclical trends. - Intellectually curious, highly accountable, and motivated by continuous growth.   Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.   Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $152,000 - $168,000 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $149,150 - $164,850 - Tier 3 | All other US metro areas | $137,750 - $152,250   This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Manager, Servicing Operations United States The Manager, Servicing Operations is responsible for overseeing the day-to-day operations of the performing servicing team supporting Home Equity Investment (HEI) products. This role ensures high-quality customer service, accurate payoff administration, and effective handling of customer inquiries and escalations related to HEI contracts and servicing activities. The position leads a team of customer service agents and offshore support staff while ensuring servicing operations meet regulatory, operational, and customer experience standards specific to Home Equity Investments. In addition to operational oversight, the role is responsible for developing and managing servicing performance metrics, building reporting frameworks, and delivering operational insights to leadership. The Manager partners cross-functionally with Operations, Product, Compliance, and Servicing leadership to improve servicing processes, enhance the HEI customer experience, and ensure scalable servicing operations as the portfolio grows. Your responsibilities - Payoff Administration: Oversee the accurate and timely processing of loan payoffs, ensuring compliance with all applicable regulations and investor guidelines. - Customer Service & Inquiries: Manage the resolution of general customer service inquiries related to loan accounts, including payment processing, account balances, and other loan-related information. - Customer Escalation Management: Handle escalated customer complaints and inquiries, working to resolve issues effectively and maintain positive customer relationships. - Customer Service Standards: Develop and implement customer service standards and procedures to ensure consistent and high-quality service delivery. - Sub-Servicer Oversight: Provide feedback and oversight to sub-servicers on their performance related to performing servicing functions, ensuring adherence to established service level agreements (SLAs). This includes reviewing reports and conducting regular performance reviews. - Call Monitoring & Quality Assurance: Monitor customer service calls to ensure adherence to quality standards and identify areas for improvement. Provide coaching and feedback to team members based on call reviews. - Offshore Team Management: Manage and provide direction to offshore teams involved in performing servicing functions. This includes setting performance expectations, providing training, and monitoring performance. - Default Portfolio Support: Provide support to the default servicing team as needed, which may include assisting with customer communication, data entry, or other administrative tasks. - Customer Communications and Standard Operating Procedures: Develop and manage customer communication strategies, including email templates, letters, and other written communications. Create and maintain standard operating procedures. - Salesforce Administration and Utilization: Utilize Salesforce to manage customer interactions, track inquiries, and generate reports. This includes staying up-to-date on Salesforce best practices and system updates. - Portfolio Oversight: Monitor the performance and operational health of the performing HEI portfolio, tracking key servicing metrics, payoff activity, and customer trends. Identify risks or operational gaps and provide reporting and insights to leadership to support portfolio management and scalable servicing operations. About you - Experience & Operations - 5+ years in mortgage servicing, fintech servicing operations, or Home Equity Investment (HEI) servicing. - Strong understanding of servicing operations, including payoff administration, customer account management, and performance reporting. - 2+ years managing or supervising customer service or servicing teams, including offshore teams or third-party/subservicer relationships. - Experience working with CRM systems such as Salesforce. Preferred - Experience with HEI products and servicing operations. - Experience building dashboards or reports using BI tools (e.g., Sigma, Tableau, Looker, Power BI). - Strong analytical, problem-solving, and operational improvement skills. - Excellent communication and interpersonal skills, with experience managing cross-functional relationships. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 1 | San Francisco Bay Area, New York, and Seattle | $115,900 - $128,100 - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $100,700 - $111,300 - Tier 3 | All other US metro areas | $96,900 - $107,100 Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Title: Manager, Processing Location: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. United States Job Description: Local or 100% Remote About Point Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage. Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We are seeking a motivated and detail-oriented Processing Manager to lead our Processing team within Home Equity Investments (HEI). This team is responsible for title review, curative resolution, and direct customer engagement with homeowners who have questions throughout the processing journey. As Processing Manager, you will oversee daily operations of the processing pipeline, ensure curative issues are resolved efficiently, and foster a best-in-class customer experience while protecting the company's lien position. You will play a critical role in driving performance, scaling operations, and supporting revenue goals while ensuring a seamless homeowner experience. This position requires a strong balance of people leadership, operational discipline, and curative/title expertise, coupled with a keen focus on risk management and control frameworks that safeguard both customers and the business Your responsibilities Team Leadership & Oversight - Lead, coach, and develop a team of Processors responsible for title review, curative matters, and applicant communications. - Monitor individual and team performance against established SLAs, ensuring accountability for pipeline management and customer responsiveness. - Create a culture of ownership, collaboration, and continuous improvement. Operational Execution - Oversee day-to-day processing operations, ensuring timely and accurate resolution of curative issues (e.g., liens, trusts, probates, divorces, tax matters). - Partner cross-functionally with Account Management, Underwriting, Valuations, Closing, and Servicing to ensure seamless file handoffs and resolution of escalations. - Review and refine team procedures, controls, and reporting to ensure risk mitigation and regulatory compliance. - Manage pipeline health and proactively identify and address bottlenecks. Process & Technology Enablement - Partner with Product and Engineering to operationalize workflows and implement automation that increases team efficiency and scalability. - Identify and address process inefficiencies, ensuring corrective measures are implemented. - Establish and document best practices for title curative work, customer communication, and pre-closing preparation. Customer & Stakeholder Engagement - Serve as an escalation point for complex customer inquiries and curative challenges. - Collaborate with title agencies, external partners, and government offices to ensure accurate and timely information flow. - Partner with internal leadership to support company revenue and customer satisfaction goals. - Champion the customer homeownership journey by ensuring processes and communications are designed with the homeowner's perspective in mind. About you - 1+ years of experience managing a processing, curative, or mortgage operations team preferred. - 3+ years of experience in mortgage processing, title curative work, or equivalent background in real estate/HEI operations. - Strong knowledge of mortgage/title curative issues (e.g., tax liens, probate, trusts, divorce decrees) and resolution practices. - Demonstrated ability to lead and motivate teams while balancing performance management and people development. - Strong organizational skills with proven ability to manage large pipelines in a deadline-driven environment. - Exceptional written and verbal communication skills; comfortable interacting with customers and cross-functional partners. - Proficiency with G-Suite/Microsoft Office; experience in paperless workflows. - Experience working with Product/Engineering teams to design or enhance operational processes preferred. - High level of adaptability, problem-solving ability, and attention to detail. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): - Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $91,000 - Tier 3 | All other US metro areas | $81,000 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in Arizona, while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We are looking for an Inside Sales Manager to join our company and support our dedicated team of Account Managers/Sales Reps. In this role, you will play a crucial part in driving top-of-funnel sales activities by addressing daily needs and enhancing sales performance through effective goal setting, recognition, coaching, and mentoring. As an Inside Sales Manager, you will cultivate a culture of continuous learning by coordinating ongoing sales training sessions. You will handle the hiring and onboarding of new Account Managers/Sales Reps, serve as a key point of contact for cross-functional partners on sales-related initiatives, and develop and implement key sales initiatives to drive business growth. Your responsibilities - Day-to-Day Team Support - Review and manage team calendars daily to ensure sales coverage. - Work with Account Managers/Sales Reps to overcome complex homeowner scenarios. - Resolve homeowner complaints. - Performance Management - Establish monthly sales goals. - Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls. - Provide coaching to Account Managers/Sales Reps who do not meet performance expectations. - Conduct 1:1s and team meetings. - Sales Training - Develop and implement monthly sales training plans. - Hiring & Onboarding - Interview and hire new Account Managers. - Guide new Account Managers/Sales Reps through the onboarding process. - Cross-Functional Support - Meet with cross-functional partners regularly to provide support on sales-related initiatives. - Sales Initiatives - Develop and implement strategies for call campaigns, including establishing call volume expectations, creating scripting, establishing SLAs, etc. - Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience. About you Location & Licensing - Must be a resident of Arizona. - Must have passed a mortgage broker’s test (section 6-908) and meet any related state compliance requirements. Experience - Minimum three years’ experience as a mortgage broker, or equivalent lending experience in a related business within the last five years. - 5+ years of experience in sales management, with a focus on performance management for telephonic or inside sales teams. - Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred. - Proven experience leading complex operational or strategic initiatives. Sales Leadership & Operational Skills - Demonstrated ability to analyze performance data, identify trends, and drive operational improvements. - Strong decision-making and problem-solving skills; able to prioritize and align outcomes with business goals. - Skilled in coaching, mentoring, and developing high-performing sales teams. - Effective in conflict resolution, fostering collaboration, and engaging stakeholders as needed. - Prior experience managing remote teams is a plus. Additional Requirements - Must be able to attend four onsite events per year (travel required). - Ability to obtain and maintain a Mortgage Loan Originator (MLO) license under SAFE Act/Regulation Z within 60 days of start date (company-sponsored). Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Point has detailed the expected annual base salary for this role: - All US metro areas | $90,000 base + commission that averages up to 50% of base salary** - Commission is based on total team performance and is uncapped, so leading a team of top performers can result in higher commissions. - **Commission target is subject to change based on team volume and performance. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position for a candidate located in Arizona. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. California Consumer Privacy Act Notice

Role Description We are looking for an Inside Sales Manager to join our company and support our dedicated team of Account Managers/Sales Reps. In this role, you will play a crucial part in driving top-of-funnel sales activities by addressing daily needs and enhancing sales performance through effective goal setting, recognition, coaching, and mentoring. As an Inside Sales Manager, you will cultivate a culture of continuous learning by coordinating ongoing sales training sessions. You will handle the hiring and onboarding of new Account Managers/Sales Reps, serve as a key point of contact for cross-functional partners on sales-related initiatives, and develop and implement key sales initiatives to drive business growth. Your responsibilities - Day-to-Day Team Support - Review and manage team calendars daily to ensure sales coverage. - Work with Account Managers/Sales Reps to overcome complex homeowner scenarios. - Resolve homeowner complaints. - Performance Management - Establish monthly sales goals. - Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls. - Provide coaching to Account Managers/Sales Reps who do not meet performance expectations. - Conduct 1:1s and team meetings. - Sales Training - Develop and implement monthly sales training plans. - Hiring & Onboarding - Interview and hire new Account Managers. - Guide new Account Managers/Sales Reps through the onboarding process. - Cross-Functional Support - Meet with cross-functional partners regularly to provide support on sales-related initiatives. - Sales Initiatives - Develop and implement strategies for call campaigns, including establishing call volume expectations, creating scripting, establishing SLAs, etc. - Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience. Qualifications - Must be a resident of Arizona. - Must have passed a mortgage broker’s test (section 6-908) and meet any related state compliance requirements. - Minimum three years’ experience as a mortgage broker, or equivalent lending experience in a related business within the last five years. - 5+ years of experience in sales management, with a focus on performance management for telephonic or inside sales teams. - Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred. - Proven experience leading complex operational or strategic initiatives. Requirements - Demonstrated ability to analyze performance data, identify trends, and drive operational improvements. - Strong decision-making and problem-solving skills; able to prioritize and align outcomes with business goals. - Skilled in coaching, mentoring, and developing high-performing sales teams. - Effective in conflict resolution, fostering collaboration, and engaging stakeholders as needed. - Prior experience managing remote teams is a plus. - Must be able to attend four onsite events per year (travel required). - Ability to obtain and maintain a Mortgage Loan Originator (MLO) license under SAFE Act/Regulation Z within 60 days of start date (company-sponsored). Benefits - Generous health benefits: Comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Support for fully remote work and an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. - Equity: Meaningful equity to share in the value you help create. - Financial wellness: 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage. - Extra work/life benefits: Monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.