Pipl

Role Description We’re seeking a Director of Partnerships to build, scale, and own our partner ecosystem within the fraud and risk technology landscape. This role is responsible for developing high-impact strategic alliances that drive revenue, expand market reach, and strengthen our position across payments, fintech, eCommerce, and financial services. The ideal candidate brings deep experience navigating complex partner motions and a strong understanding of fraud, identity, and risk solutions. - Develop and execute a partnerships strategy aligned to revenue, product, and go-to-market objectives - Identify, recruit, and manage strategic partners including platforms, data providers, ISVs, resellers, and technology alliances - Build partner-led revenue motions (co-selling, referrals, integrations, and channel partnerships) - Own partner onboarding, enablement, and ongoing relationship management - Collaborate closely with Sales, Product, Marketing, and Customer Success to align partner initiatives - Negotiate and manage partnership agreements, including commercial terms and joint GTM plans - Track, measure, and report on partner performance, pipeline, and revenue contribution - Represent the company at industry events, partner meetings, and executive forums Qualifications - 7–10+ years of experience in partnerships, business development, or alliances - Direct experience in fraud, risk, identity, payments, fintech, or cybersecurity technology - Proven track record of building and scaling revenue-generating partnerships - Strong understanding of enterprise sales cycles and complex buying environments - Experience working with API-driven or SaaS platforms - Excellent communication, negotiation, and executive presence - Experience partnering with payment processors, acquirers, banks, card networks, or ecommerce platforms - Familiarity with fraud domains such as CNP fraud, identity verification, chargebacks, AML, or transaction monitoring - Experience building partnerships in high-growth or early-stage companies Requirements - Partner-sourced and partner-influenced revenue becomes a meaningful growth channel - Strategic integrations and alliances expand product reach and competitive positioning - Partners are enabled, engaged, and actively co-selling the solution - The partnerships function evolves into a scalable, repeatable growth engine Company Description

Role Description The SMB Sales & Renewals Specialist role combines full-cycle sales of inbound leads with ongoing retention and growth of existing customers. This position requires a sales-minded, results-driven professional who can build strong relationships from first contact through qualification and throughout the customer lifecycle. Success will be measured by both the individual's ability to qualify and convert inbound leads while also retaining and growing existing customers. - Manage and convert inbound leads: - Ensure timely response to inbound requests by contacting prospects via email, phone, and social media in order to qualify and close new sales opportunities. - Enterprise Sales and Account Management Hand-off: - Ensuring non-SMB leads and accounts are properly handed off to the Enterprise sales or Account Management team. - Maintain and Grow the Customer Base: - Proactively manage your assigned book of business. - Prioritize and generate meaningful engagements with your customers in order to retain revenue and identify expansion opportunities. - Field Inquiries to Advance Sales: - Serve as a primary point of contact for customer questions related to Pipl, removing friction in the sales cycle and advancing renewals, upsells, and new business conversations. - Product Expertise: - Present Pipl’s product offerings to potential clients and recommend the best solutions based on customer needs. - Understand Customer Usage: - Review customer data and usage insights to identify renewal risks and expansion opportunities. - Enable Sales Efficiency: - Develop and document workflows, content, and best practices that streamline new customer onboarding, reduce friction in the sales cycle, and provide the sales team with accurate, accessible customer information. - CRM Management: - Accurately track all leads, accounts, and opportunities in the CRM. - Results & Performance: - Work toward and exceed monthly and quarterly revenue goals while maintaining best-in-class customer satisfaction throughout the sales process. Qualifications - A strong curiosity to understand customers’ business problems, use cases, and objectives, and translate them into sales, retention, and expansion opportunities. - Bachelor’s degree in business or related field, or equivalent experience in sales, marketing, customer success, or another customer-facing role. - At least 2-3 years of experience in sales, lead qualification, or customer success in Fraud, Payment, or Identity-related SaaS. - Clear, engaging, and professional communicator across phone, video, email, and written channels, with strong interpersonal skills. - Exceptional attention to detail with strong organizational and time management skills to manage renewal timelines, track pipeline activities, and support accurate forecasting. - Proven ability to manage multiple priorities, including inbound inquiries, prospecting efforts, renewal cycles, and upsell initiatives. - Strong ability to take initiative, follow up consistently, and drive opportunities forward with persistence and professionalism. - Considerable relationship-building skills with the ability to develop trust, communicate persuasively, and influence customer decisions throughout the sales and renewal process. Requirements - Familiar with Salesforce CRM, Lead generation tools (ex. LI Sales Navigator), and Outbound Engagement platforms (ex. Apollo, Outreach). Company Description

As Strategic Account Executive , you will join the organization as an important member of our sales team and be responsible for acquiring, managing and growing relationships with a focused set on our Enterprise accounts/partners. This role requires exceptional organization, communication, tenacity and creative problem-solving skills. The Strategic Account Executive will work closely with leadership to develop and execute effective prospecting plans. What you’ll do: Create and execute Prospecting plans (you own the full sales cycle) to close named Enterprise accounts (F500 Direct, Channel, or OEM partners). Comfortable engaging in business level outcome conversations with multiple stakeholders including Leadership (VP/SVP/C-suite), presenting our vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties. Monitor, analyze and report on sales performance, key metrics and KPIs and recommend strategies to improve utilization and increase revenue. Become an expert in our product and a trusted advisor for customers. Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offering and sustain a competitive edge. Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience. Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency. Maintain up to date knowledge of our product, industry, competitors, and trends. Manage and maintain your pipeline in our CRM. Requirements: