Phillips Consulting Limited

• Provide technical support for learning platforms, digital tools, and related systems to ensure smooth operation and accessibility for users. • Assist in maintaining network connectivity and resolving basic networking issues affecting learning systems and digital platforms. • Support the administration and maintenance of Microsoft Windows servers and assist with routine server monitoring and troubleshooting activities. • Assist with database management activities including database creation, running queries, system backups, and maintaining database integrity using MSSQL. • Provide technical assistance to internal users, addressing system-related concerns and ensuring issues are resolved promptly. • Monitor system performance and assist in identifying potential technical issues to ensure minimal disruption to learning operations. • Work with internal teams and external vendors where necessary to support the implementation and maintenance of learning technology solutions.