Pembroke & Co., Inc.

Benefits: - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance About Pembroke & Co.: Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting. We have a culture built on the ethics and morals of the highest standard. We are self-starters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyone’s voice is heard are the key to our strong foundation. Position Overview: The Video & Data Analyst is the backbone of our operations department. Analysts are responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. This may include: restaurants, bars, hotels, convenience stores, trades, etc. Analysts have a thorough understanding of the businesses we support and find ways to bring value to our clients every day. Job Responsibilities: - Monitor, review and analyze video surveillance and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc. - Analyze business trends through video surveillance to determine ways the business can improve sales, customer counts, shrink, profits, and the customer experience. - Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction. - Compile and deliver reports of findings with detailed information and still pictures. - Conduct pre-delivery reviews of reports for accuracy and value, utilizing discretion and independent judgement. - Meets deadlines and deliverables consistently, while maintaining high-quality standards. - Assist with ad-hoc requests from clients in a timely and accurate manner. - Additional tasks as required. Qualifications: - Bachelor’s degree in business, communications, psychology, criminal justice, finance, mathematics, or a related field is required. - Experience in loss prevention, law enforcement, human resources, customer service, legal services, or consulting is preferred. Prior experience in hospitality or retail is encouraged. - Experience utilizing CCTV video surveillance is a plus. - Proficient with MS Office applications. - Demonstrates discretion; understands the importance of sensitive and confidential material. - Strong attention to detail with an investigative mindset; enjoys identifying issues, uncovering patterns, and delivering actionable insights to clients. - Ability to work independently and as part of a team. - Excellent verbal and written communication. Flexible work from home options available.

Benefits: - 401(k) matching - Dental insurance - Health insurance - Vision insurance Position Overview: The Video & Data Analyst is the backbone of our operations department. Analysts are responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. This may include: restaurants, bars, hotels, convenience stores, trades, etc. Analysts have a thorough understanding of the businesses we support and find ways to bring value to our clients every day. Job Responsibilities: - Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc. - Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, shrink, profits, and the customer experience. - Monitor locations through video feed (CCTV) to determine if quality of standards and compliance are being adhered to. - Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction. - Compile and deliver reports of findings with detailed information and still pictures. - Conduct pre-delivery reviews of reports for accuracy and value, utilizing discretion and independent judgement. - Meets deadlines and deliverables consistently, while maintaining high-quality standards. - Assist with ad-hoc requests from clients in a timely and accurate manner. - Additional tasks as required. Qualifications: - Bachelor’s degree in business, communications, criminal justice, finance, mathematics, or a related field is required. - Experience in loss prevention, law enforcement, human resources, customer service, legal services, or consulting is preferred. Prior experience in hospitality or retail is encouraged. - Proficient with MS Office applications. - Demonstrates discretion; understands the importance of sensitive and confidential material. - Strong attention to detail with an investigative mindset; enjoys identifying issues, uncovering patterns, and delivering actionable insights to clients. - Ability to work independently and as part of a team. - Excellent verbal and written communication. About Pembroke & Co.: Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting. We have a culture built on the ethics and morals of the highest standard. We are self-starters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyone’s voice is heard are the key to our strong foundation. Flexible work from home options available.

Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Job Summary: The HR/Recruiting Specialist will lead full-cycle hiring for numerous consulting clients nationwide, while supporting internal recruiting and human resources functions for Pembroke & Co. This person will be eligible for bonus opportunities based on developing and procuring new business for the consulting sectors. In addition to their normal responsibilities, they may perform sales outreach, social media engagement initiatives, and attends local networking events to drive net-new business. Job Responsibilities: Recruiting: - Lead the full-cycle recruitment efforts for our clients, including: drafting job ads, posting job ads, reviewing resumes, candidate sourcing, phone screens, interview coordination, offer negotiation, and reference checking. - Qualify candidates for desired skill set, culture, and competencies for current or potential positions through phone, virtual, or in-person interviews. - Develop recruiting and lead generation/sourcing strategies to remain competitive and innovative. - Update applicant tracking systems (ATS) and spreadsheets for candidate tracking records, including: conversion rates, time to fill, source of hire, etc. - Maintain and document billable hours. - Foster and maintains relationships with clients and candidates. Serves as point of contact for questions and support during the recruitment/interview process. Human Resources: - Lead the on-boarding process for internal new hires, including: background checks, offer letters, confirming first day, orientation, initiating equipment setup, and office supply planning. - Develop and implement strategies to improve morale and retention. - Assists with company-wide events and projects, employee engagement activities, and other company-wide initiatives/projects as assigned. - Administers and understands company benefits, policies, and procedures. Is able to explain thoroughly to team members as inquiries arise. - Acts as witness and investigator for internal discussions, PIPs (performance improvement plans), and verbal conversations. - Provides continuous support in day-to-day human resources functions. - Track and support general administrative functions; trainings, holidays, birthdays, benefits, reimbursements, onboarding processes, performance reviews, employee record keeping, employee profiles in ADP, etc. - Assist with consulting projects, as needed. Qualifications: - Bachelor’s Degree or equivalent experience required. - 5-7 years of recruiting, human resources, or talent acquisition experience required. Experience working with external or internal stakeholders is a plus. - Knowledge and proven success utilizing MS Office applications, CareerPlug, ADP, and LinkedIn. - Enjoys interfacing with clients, candidates, and potential clients to build rapport. - Ability to meet deadlines and understand time-sensitive material. - Demonstrates discretion; understands the importance of sensitive and confidential material. - Strong attention to detail. - Understands federal and state laws; stays up to date with new regulations. - Excellent verbal and written communication. - Local travel may be required on occasion for networking opportunities. Off-hours communication may be needed for time-sensitive matters or to retain client relationships. About Pembroke & Co.: Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting. Pembroke & Co. has a culture built on the ethics and morals of the highest standard. We are self-starters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyone’s voice is heard are the key to our strong foundation. Flexible work from home options available.

Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance Job Summary: The HR/Recruiting Associate will lead full-cycle hiring for numerous consulting clients nationwide, while supporting internal recruiting and human resources functions for Pembroke & Co. Job Responsibilities: Recruiting: - Lead the full-cycle recruitment efforts for our clients, including: drafting job ads, posting job ads, reviewing resumes, candidate sourcing, phone screens, interview coordination, offer negotiation, and reference checking. - Qualify candidates for desired skill set, culture, and competencies for current or potential positions through phone, virtual, or in-person interviews. - Develop recruiting and lead generation/sourcing strategies to remain competitive and innovative. - Update applicant tracking systems (ATS) and spreadsheets for candidate tracking records, including: conversion rates, time to fill, source of hire, etc. - Maintain and document billable hours. - Foster and maintains relationships with clients and candidates. Serves as point of contact for questions and support during the recruitment/interview process. Human Resources: - Support the on-boarding process for internal new hires, including: background checks, offer letters, confirming first day, orientation, initiating equipment setup, and office supply planning. - Develop and implement strategies to improve morale and retention. - Assists with company-wide events and projects, employee engagement activities, and other company-wide initiatives/projects as assigned. - Administers and understands company benefits, policies, and procedures. Is able to explain thoroughly to team members as inquiries arise. - Acts as witness and investigator for internal discussions, PIPs (performance improvement plans), and verbal conversations. - Provides continuous support in day-to-day human resources functions. - Track and support general administrative functions; trainings, holidays, birthdays, benefits, reimbursements, onboarding processes, performance reviews, employee record keeping, employee profiles in ADP, etc. - Assist with consulting projects, as needed. Qualifications: - Bachelor’s Degree or equivalent experience required. - 2-4 years of recruiting, human resources, or talent acquisition experience required. Experience working with external or internal stakeholders is a plus. - Knowledge and proven success utilizing MS Office applications, CareerPlug, ADP, and LinkedIn. - Enjoys interfacing with clients, candidates, and potential clients to build rapport. - Ability to meet deadlines and understand time-sensitive material. - Demonstrates discretion; understands the importance of sensitive and confidential material. - Strong attention to detail. - Understands federal and state laws; stays up to date with new regulations. - Excellent verbal and written communication. - Local travel may be required on occasion for networking opportunities. Off-hours communication may be needed for time-sensitive matters or to retain client relationships. About Pembroke & Co.: Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting. Pembroke & Co. has a culture built on the ethics and morals of the highest standard. We are self-starters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyone’s voice is heard are the key to our strong foundation. Flexible work from home options available.