PeaceHealth

Title: Cancer Registrar - Cancer Program (Remote) Location: Vancouver United States Administrative/Non-Clinical Support | Full Time Job Description: PeaceHealth is seeking a Cancer Registrar for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $28.73 - $43.09. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. This position will be performed fully remote. If telecommuting, PeaceHealth will provide the caregiver with necessary computer equipment. It is the responsibility of the caregiver to provide Internet access. - Must reside in Washington, Oregon, or Alaska. Job Summary Maintains requirements for data collection by the Commission on Cancer of the American College of Surgeons. Provides office support for the Community Cancer Program and/or Tumor Conferences as applicable and needed. Details of the Position: - Compiles screening reports and completes case-finding based on current inclusion standards. - Abstracts cancer cases from hospital, pathology, medical oncology, radiation therapy, and other medical records according to the current Standards for Oncology Registry Entry (STORE). - Runs and interprets standard reports to monitor operations of the electronic cancer registry. - Queries the electronic database as assigned for quality improvement and review projects per Commission on Cancer standards and cancer committee requests. - Correctly translates ICD-10-CM and ICD-0-3 codes into STORE (Standards for Oncology Registry Entry) codes. - Performs other duties as assigned. What you bring: - Associate Degree Required: Medical Records/Sciences or related field or equivalent knowledge and skills obtained through a combination of education, training and experience Experience - Preferred: Tumor Registry experience Credentials - Required: within 1 Year Certified Tumor Registrar Oncology Data Specialist (effective 1/1/2024 the cert previously known as CTR was renamed ODS) Skills - Proficient with MS Office applications. (Required) - Knowledgeable in automated database management and associated HIPAA standards. (Required) - Demonstrates knowledge of Commission on Cancer (COC) standards for data collection and management. (Required) - Fluency with terminology related to the cancer disease process, diagnosis, treatment and outcomes. (Required) Working Conditions - Consistently operates computer and other office equipment. - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Sedentary work. - Predominantly operates in an office environment. - Some time spent on site in medical/hospital setting. - Ability to communicate and exchange accurate information. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Title: Payment Receipts Specialist - Cash Posting (Remote in OR, WA or AK) Location: OR, WA or AK Job Description: Full‑Time | 1.00 FTE | Day Shift Salary Range: $19.62 – $29.44 per hour Hiring rate dependent on education, training, work experience, collective bargaining agreements, and seniority. Make a meaningful impact, behind the scenes, by ensuring accuracy, integrity, and trust in healthcare financial operations. PeaceHealth is seeking an experienced Payment Receipts Specialist – Cash Posting to support our Hospital Billing (HB) and Professional Billing (PB) cash postings and credits functions. This role is ideal for someone who thrives in a detail‑oriented environment, enjoys problem‑solving, and values contributing to a mission‑driven organization that puts people first. Job Summary The Payment Receipts Specialist is responsible for accurately posting and reconciling payments using both manual and computerized systems. This role ensures funds received through cash, checks, credit cards, and electronic transfers are properly recorded, balanced, and secured in accordance with PeaceHealth policies and regulatory requirements. Accuracy, timeliness, and attention to detail are critical to supporting the financial health of our organization and the care we provide to our communities. This position supports HB and PB cash postings and credits and works collaboratively with internal teams to resolve discrepancies and ensure accounts are balanced and complete. Essential Functions - Performs daily cash posting and reconciliation of payments, adjustments and rejections from private and third-party payors. - Performs reconciliation of accounts receivable and payment posting. - Prepares deposits in accordance with departmental procedures. - Processes and monitors the electronic remittance files to ensure accuracy. - Maintains and/or enforce security procedures to ensure safety of funds. - May research and resolve credit balances that occur due to overpayment at the time of posting. - May assist customers by answering inquiries and providing information. - Assists with departmental coverage as needed. - Performs other duties as assigned. Qualifications Education - High School Diploma Preferred: or equivalent Experience - Minimum of 2 years Required: Experience in medical office, billing or insurance account follow-up Skills - Billing/ Payment posting, provider level adjustments (Required) - Knowledge of insurance processes and billing guidelines and regulations (Required) - Knowledge of payer EOBs/835s and bank lockbox processes (Required) - Knowledge of insurance processes and billing guidelines regulations (Preferred) - Proficiency in use of 10-key (Required) - Proficient use of computers including MS Office applications and payer portals (Required) - Knowledge of insurance and reimbursement policies (Required) - Strong data entry skills (Required) - Skills in problem solving, organizational and time management (Required) - Knowledge of basic accounts skills (Required) - Ability to work under pressure and meet deadlines (Required) - Excellent verbal and written communication skills (Required) - Excellent attention to detail and ability to multi-task and to handle high volume workload (Required) - Ability to process and reconcile provider level adjustments (Required) - Ability to effectively and accurately post payments to meet department deadlines (Required) - Knowledge of banking lockbox processes (Required) - Ability to manage complex accounts to resolve debit and credit balances, missing payments, and unposted cash (Required) - Knowledge of major insurance products such as Medicare, Medicaid, Workers Compensation and Commercial payers (Required) - Detail oriented (Required) - Ability to work remotely with minimal oversight, independently, as well as in a collaborative team setting (Required) Working Conditions Lifting - Consistently operates computer and other office equipment. - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Sedentary work. Environmental Conditions - Predominantly operates in an office environment. Mental/Visual - Ability to communicate and exchange accurate information. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work Location Requirement - Applicants must reside and work in Oregon, Washington, or Alaska, within a one‑hour drive of a main PeaceHealth hospital facility - Ability to attend in‑person orientation in Vancouver, Washington, if offered the position Why PeaceHealth PeaceHealth is a not‑for‑profit, mission‑driven healthcare system rooted in compassion, respect, and service. We believe every caregiver plays a meaningful role in delivering exceptional care. Our culture emphasizes inclusivity, respect for diversity, cultural humility, collaboration, and belonging, so you can bring your whole self to work while making a real difference. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. Total Rewards & Benefits PeaceHealth is committed to supporting caregivers’ physical, emotional, financial, social, and spiritual wellbeing through a comprehensive benefits package, including: - Competitive pay within the posted range - Medical, dental, and vision coverage - 403(b) retirement plan with employer base and matching contributions - Generous paid time off - Employer‑paid life and disability insurance with optional buy‑ups - Tuition and continuing education reimbursement - Wellness benefits and expanded Employee Assistance Program (EAP), including mental health support For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Title: Payment Receipts Specialist - Cash Posting (Remote in OR, WA or AK) Location: OR, WA or AK Job Description: Full‑Time | 1.00 FTE | Day Shift Salary Range: $19.62 – $29.44 per hour Hiring rate dependent on education, training, work experience, collective bargaining agreements, and seniority. Make a meaningful impact, behind the scenes, by ensuring accuracy, integrity, and trust in healthcare financial operations. PeaceHealth is seeking an experienced Payment Receipts Specialist – Cash Posting to support our Hospital Billing (HB) and Professional Billing (PB) cash postings and credits functions. This role is ideal for someone who thrives in a detail‑oriented environment, enjoys problem‑solving, and values contributing to a mission‑driven organization that puts people first. Job Summary The Payment Receipts Specialist is responsible for accurately posting and reconciling payments using both manual and computerized systems. This role ensures funds received through cash, checks, credit cards, and electronic transfers are properly recorded, balanced, and secured in accordance with PeaceHealth policies and regulatory requirements. Accuracy, timeliness, and attention to detail are critical to supporting the financial health of our organization and the care we provide to our communities. This position supports HB and PB cash postings and credits and works collaboratively with internal teams to resolve discrepancies and ensure accounts are balanced and complete. Essential Functions - Performs daily cash posting and reconciliation of payments, adjustments and rejections from private and third-party payors. - Performs reconciliation of accounts receivable and payment posting. - Prepares deposits in accordance with departmental procedures. - Processes and monitors the electronic remittance files to ensure accuracy. - Maintains and/or enforce security procedures to ensure safety of funds. - May research and resolve credit balances that occur due to overpayment at the time of posting. - May assist customers by answering inquiries and providing information. - Assists with departmental coverage as needed. - Performs other duties as assigned. Qualifications Education - High School Diploma Preferred: or equivalent Experience - Minimum of 2 years Required: Experience in medical office, billing or insurance account follow-up Skills - Billing/ Payment posting, provider level adjustments (Required) - Knowledge of insurance processes and billing guidelines and regulations (Required) - Knowledge of payer EOBs/835s and bank lockbox processes (Required) - Knowledge of insurance processes and billing guidelines regulations (Preferred) - Proficiency in use of 10-key (Required) - Proficient use of computers including MS Office applications and payer portals (Required) - Knowledge of insurance and reimbursement policies (Required) - Strong data entry skills (Required) - Skills in problem solving, organizational and time management (Required) - Knowledge of basic accounts skills (Required) - Ability to work under pressure and meet deadlines (Required) - Excellent verbal and written communication skills (Required) - Excellent attention to detail and ability to multi-task and to handle high volume workload (Required) - Ability to process and reconcile provider level adjustments (Required) - Ability to effectively and accurately post payments to meet department deadlines (Required) - Knowledge of banking lockbox processes (Required) - Ability to manage complex accounts to resolve debit and credit balances, missing payments, and unposted cash (Required) - Knowledge of major insurance products such as Medicare, Medicaid, Workers Compensation and Commercial payers (Required) - Detail oriented (Required) - Ability to work remotely with minimal oversight, independently, as well as in a collaborative team setting (Required) Working Conditions Lifting - Consistently operates computer and other office equipment. - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Sedentary work. Environmental Conditions - Predominantly operates in an office environment. Mental/Visual - Ability to communicate and exchange accurate information. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work Location Requirement - Applicants must reside and work in Oregon, Washington, or Alaska, within a one‑hour drive of a main PeaceHealth hospital facility - Ability to attend in‑person orientation in Vancouver, Washington, if offered the position Why PeaceHealth PeaceHealth is a not‑for‑profit, mission‑driven healthcare system rooted in compassion, respect, and service. We believe every caregiver plays a meaningful role in delivering exceptional care. Our culture emphasizes inclusivity, respect for diversity, cultural humility, collaboration, and belonging, so you can bring your whole self to work while making a real difference. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. Total Rewards & Benefits PeaceHealth is committed to supporting caregivers’ physical, emotional, financial, social, and spiritual wellbeing through a comprehensive benefits package, including: - Competitive pay within the posted range - Medical, dental, and vision coverage - 403(b) retirement plan with employer base and matching contributions - Generous paid time off - Employer‑paid life and disability insurance with optional buy‑ups - Tuition and continuing education reimbursement - Wellness benefits and expanded Employee Assistance Program (EAP), including mental health support For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Title: Patient Account Specialist- Per Diem (Remote in OR, WA or AK) Location: WA, OR or AK, United States Job Description: REMOTE Position: must reside and work in WA, OR or AK and live within a one-hour drive to a main PeaceHealth facility. PeaceHealth is seeking a Patient Account Specialist for a Per Diem/Relief, 0.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $20.58 - $30.88. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Works in a call center with patients and/or authorized designees to address payment options, provide insurance setup options and complete related paperwork for both Hospital and Clinic services. Establishes and monitors payment arrangements with patients using guidelines established under the collection policy; resolve patient concerns and third-party issues to achieve a zero-balance account. Ensures acceptable cash flow and appropriate Days in Accounts Receivable via timely follow-up and resolution of balances owed. Essential Functions - Screens patients and processes Financial Assistance Applications by verifying eligibility per PeaceHealth policy and in accordance with the Federal Poverty Level. Make manual adjustments to patient accounts in accordance with Financial Assistance Approvals. - Communicates with patients via phone, email, MyPeaceHealth, and letters to respond to inquiries or obtain required documents for PeaceHealth's Financial Assistance Program. - Communicates with patients in writing via MyPeaceHealth to answer general inquiries and billing questions. - Assist patients with the application process for outreach programs and our obligations to maintain certifications as required by the state(s) and/or contractual obligations. - Works directly with responsible party to resolve outstanding patient account. This can include, making a payment in full or setting up and monitors payment plans in accordance with PeaceHealth Policy. - Obtains information to secure appropriate payment of account by working with insurance companies, government agencies, other departments, providers' offices, attorneys' offices, patients, and any other parties as necessary. - Communicates all necessary requirements needed to support third party and government billing, including workers compensation. - Performs data entry, maintains customer databases, and document all calls. Assists customers with various patient account-related questions by telephone and through written correspondence. Completes adjustments, account notes, balance transfers, claim disposition and other necessary transaction to facilitate appropriate computer system activity. - Completes all necessary research, account assignment, etc. for accounts assigned to collection agency, or necessary court documents for patient bankruptcies and probate. - May perform skip tracing on patients with return mail; May perform insurance verification. May be responsible to monitor and negotiate settlements with third parties - Rebills, transfers payments, processes refund requests or adjusts misapplied payments as necessary. - Performs other duties as assigned. Qualifications Education - College Coursework Preferred: Accounting or - College Coursework Preferred: Business or - College Coursework Preferred: Medical Technology or - College Coursework Preferred: Communications or - College Coursework Preferred: Social Work Experience - Minimum of 1 year Required: Experience in collections, customer service, billing or related medical field and - Preferred: Familiarity with government, commercial and third-party billing Skills - Proficient use of computers including MS Office applications (Required) - Proficiency with 10-key calculators alphanumeric data entry skill (Required) - Working knowledge of standard office equipment (Required) - Strong communication skills, both verbal and written (Required) - Ability to work both independently and interdependently with staff and team members with limited supervision (Required) - Excellent problem solving and critical thinking skills (Required) - Excellent customer service skills (Required) Working Conditions Lifting - Consistently operates computer and other office equipment. - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Sedentary work. Environmental Conditions - Predominantly operates in an office environment. Mental/Visual - Ability to communicate and exchange accurate information. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

Title: Patient Navigator - OB GYN Location: Bellingham United States Full Time Job Description: PeaceHealth is seeking a OBGYN Patient Navigator for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $24.90 - $37.34. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Responsible to improve access to healthcare and social services for patients who are seeking recurrent medical care for management of chronic/acute illness. The goal is to partner with patients in finding stable, consistent and coordinated healthcare support. In collaboration with the Care Management team which may include a social worker, LPN/RN, Behavioral Health team and Primary Care Provider, the Patient Navigator coordinates the patient's care throughout PeaceHealth Medical Group. Essential Functions - Assists patients and families in understanding the available resources, Coordinates patient transportation and accompaniment as needed to scheduled appointments. Reduces cultural and socio-economic barriers between patients and health providers. - Acts as a point of contact for patients and families including coaching patients in how to effectively use a medical home and self-management of their chronic health conditions; monitors and follows-up on service plans with clients; ensures patients receive a treatment plan that is understandable and feasible. - Assists with development of patient education programs and tools. Reinforce patient education and direct patients and families to available resources and supportive services. - Follow patients through the continuum of care in collaboration with key stakeholders in the treatment plans. Assures patients receive appropriate and timely services by making referrals and motivating/teaching patients to seek care. - Coordinates patient's care with other medical personnel. Follows patients through the continuum of care in collaboration with key stakeholders in the treatment plan including Social Work, Behavioral Health, PCP and Nursing staff. - Conducts outreach and collaboration with community social service agencies and health providers in order to improve patient access. - Coordinates weekly care conferences with the primary care multi-disciplinary team, helping to ensure concise patient summaries are in plan and that the follow up plan has been identified. - Screens patients' eligibility for primary care, including private providers and safety net providers; and or public or private healthcare coverage - Performs other duties as assigned. Qualifications Education - Accredited Secondary Education Program Preferred: two years relevant post-secondary education or training Experience - Minimum of 2 years Preferred: Experience working in human services or healthcare setting and - Preferred: Experience working with healthcare systems and multi-cultural communities and - Preferred: Community Healthcare experience and/or program development experience and - Preferred: Bilingual/bicultural Credentials - Required: within 2 years Certification from accrediting body including or related to patient navigation or advocacy and - Required: Upon Hire Basic Life Support and - Required: Upon Hire Driver's License Skills - Proficient computer skills including MS Office applications and use of electronic medical record. (Required) - Insight into the roles and responsibilities of the interdisciplinary team members. (Required) - Effective communication skills, both verbal and written. (Required) - Ability to motivate others. (Required) - Ability to work with people from diverse backgrounds and experiences. (Required) - Ability to openly address and acknowledge issues of substance use and mental illness. (Required) - Ability to understand and communicate the concepts of the interrelatedness of body, mind and spirit to health and wellness. (Required) - Knowledge and involvement of community issues enhancing wellness and health by participating with appropriate agencies to facilitate change. (Required) Department / Location Specific Notes PHMG Ambulatory Care Management: - Ability to work in an independent and remote environment as position may be a hybrid of onsite and remote work. - Ability to work from home in a secure environment free of distractions with appropriate high-speed connectivity. - Valid drivers' license. Responsibilities may include home visits as needed and/or travel to and from clinic sites at multiple locations. Working Conditions Lifting - Consistently operates computer and other office equipment. - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Sedentary work. Environmental Conditions - Predominantly operates in an office environment. - Some time spent on site in medical/hospital setting. Mental/Visual - Ability to communicate and exchange accurate information. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.