PayJoy

• Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time. • Combine quantitative and qualitative analysis to identify opportunities for growth, support business case development (including for cross-functional stakeholders), and prioritize initiatives to grow the D2C channel globally. • Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy. • Monitor and report on key KPIs, highlighting performance trends, execution gaps, and actionable insights to guide decisions. • Work with Finance and Risk teams to create financial projections used to measure and actively manage the performance of the channel and determine budget allocations. • Conduct strategic research, competitive benchmarking, and uncover customer insights (including surveys, analysis of digital behavioral data, etc.) to inform decision-making and uncover growth opportunities. • Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.