Paul Davis Restoration USA

• Lead development of advanced Power BI dashboards and enterprise reporting • Define and standardize KPIs across the organization • Drive insight generation tied to margin, cycle time, and operational performance • Develop forecasting, segmentation, and predictive models • Partner with leadership to influence strategic decisions • Mentor analysts and promote best practices • Contribute to Fabric / Lakehouse architecture and semantic models

Weekend Evening Intake Specialist - Centerville, UT Reconstruction - Centerville, Utah At Paul Davis Restoration, we help homeowners and businesses recover after disasters and get back to what matters most. Our Intake Specialists are often the very first voice customers hear in a time of stress, which makes this role incredibly important to our mission of providing peace of mind and extraordinary care. If you are organized, calm under pressure, and thrive in a fast-paced, phone-heavy environment, this could be a great fit. This is a work from home position but will require initial in-office training. Must live in the Weber/Davis/Salt Lake County area. What does an Intake Specialist with Paul Davis do? The Intake Specialist serves as the first point of contact for customers calling in property damage claims. This role is highly phone-focused between all four Utah locations and two in Nevada. Strong multitasking, communication, and organizational skills are required. You will gather critical information, enter data accurately, and ensure calls and leads are routed properly so our operations teams can respond quickly and effectively. Key Responsibilities - Professionally represent Paul Davis Restoration at all times - Manage a high volume of inbound and outbound calls with empathy and professionalism - Collect and document customer and loss information with accuracy and speed - Perform quick and accurate data entry while actively on calls - Coordinate and route information to appropriate teams for follow-up - Maintain detailed and organized records across multiple systems - Provide consistent follow-through to ensure no leads or calls fall through the cracks - Support front-office and administrative tasks as needed Job Requirements - 1 - 2 years+ of experience in a relevant role preferred - High school diploma or equivalent - Mitigation experience is a plus but not required - Highly organized and attention to detail with problem-solving abilities - Ability to multitask and prioritize while communicating effectively - High-level communicator - Proficient in Microsoft Office Schedule: - 4:00 pm - 12:00 am, Friday through Sunday with the possibility for more hours Location Centerville, Utah Department Reconstruction Employment Type Part-Time Minimum Experience Entry-level Compensation $18 - $20 DOE

Oversee operational strategies and team growth while managing project efficiency and financial performance. Establish metrics for improvement and maintain strong business processes to ensure quality and timely project delivery.

• Design and execute aggressive ground game strategies that convert opportunities into revenue, specifically focusing on strategic growth markets. • Assist in leading and supporting National Sales Training Initiatives, Sales & Marketing Day, Launch Training Strategies, Lead Generation Calls, Client Appreciation Initiatives, and the PD Sales Summit. • Maximize value from current relationships to retain and grow business, ensuring long-term loyalty and increased revenue. • Build and deliver CE programs that position Paul Davis as the go-to restoration partner for insurance professionals and industry influencers. • Launch high-impact, network-wide campaigns that generate leads, strengthen referral relationships, and accelerate sales velocity. • Equip local teams with proven tools, scripts, and tactics to close deals and outperform competitors. • Develop deep relationships with carriers, agents, property managers, and commercial partners to lock in referral streams. • Set aggressive KPIs, track results relentlessly, and pivot fast to maximize ROI. • Communicate with, train and motivate network offices to understand and support the Business Development department. • Prospect, qualify, and generate strong leads alongside the defined Ground Game Strategy. • Develop and deliver presentations consistently to educate, communicate, and collaborate with the network on sales best practices.

• Establishing, executing, and continuously improving a comprehensive, enterprise-wide audit program • Leading operational, compliance, financial-control, and IT/cybersecurity audits • Developing the annual risk‑based audit plan • Evaluating internal controls • Supporting enterprise risk assessments

• Oversee and assist offices with working on commercial jobs and communicating with customers. • Establish relationships with customers from the initial call to final invoicing. • Support offices daily with job processing, estimating, and project oversight. • Receive jobs from national customers and assign to local offices based on requirements. • Build relationships with national customers. • Communicate initial job information and reporting to customers based on inspections. • Assist offices with reports, estimates, and timelines on all jobs. • Manage the progress of jobs through the management system. • Review estimates submitted by offices to confirm accuracy and pricing.

• Develop and execute integrated local media plans across paid channels • Manage full-funnel campaign planning, activation, optimization, pacing, and reporting • Analyze performance data to optimize targeting, creative, and bidding strategies • Manage agency partnerships and platform relationships to improve effectiveness • Prepare and present media recommendations and performance insights