Parkar Digital

• Process accounts payable invoices, payment requests, expense reports and vendor transactions timely and accurately. • Supervise accounts receivables functions, client payments, account balances and outstanding debts; Coordinate billing, payment monitoring and reconciling operations. • Maintains accuracy of financial data, reports and related documentation in business systems. • Review invoices and financial transactions for accuracy, completeness and conformity to internal procedures. • Liaise with vendors, clients and internal departments about payment status, account queries and transaction assistance • Monthly reporting & account reconciliations support activities • Helping with the processes involved in financial records and paperwork maintenance • Monitor transactions activity and escalate inconsistencies/ issues, as appropriate; Follow company standards, accounting procedures, confidentiality requirements and financial policy • Champion process improvement initiatives to drive operational efficiency and accuracy • Other accounting and administrative duties as needed

Role Description We are looking for a competent, detail-oriented and customer-focused Service Center Assistant Specialist to join our growing team. In this position you will assist with day to day service operations, internal and external communications, arrange administrative procedures and help provide an efficient experience for clients and team members across many business areas. We seek a detail oriented, proactive, adaptable team member that thrives in a fast-paced remote environment. This is a cross functional role and offers an opportunity to drive operational excellence in a technology led firm. - Help the service center with administrative and operational tasks and day-to-day activities - Respond to internal and external inquiries in a timely and professional manner - Assist customers with communication, scheduling, coordination and follow up tasks - Proper records, reports and documentation shall be maintained in internal systems - Assist with workflow tracking and efficient handling of service requests - Collaborate with cross functional teams to guarantee smooth business operations - Assigns and escalates work and tasks when needed - Provide onboarding, paperwork and process coordination assistance (as needed) - Maintain information confidentiality and comply with business policies and data security requirements - Support continuous improvement initiatives and process development Qualifications - High school graduation required; Associate/Bachelor's degree preferred - 1-3 years experience in customer assistance, service operations, administrative support, coordination or similar professions preferred - Excellent written and verbal communication skills - Attention to detail and strong organizational skills - Ability to juggle multiple projects and work independently in a remote environment - Open to learning new software platforms and internal systems - Proficient in Microsoft Office Suite, Google Workspace and web-based applications - Great problem solving and time management - Customer and professional service attention Requirements - Experience of handling remote teams/distributed work - Experience with CRM, ticketing or workflow management tools - Experience in technology, digital services or corporate assistance Benefits - Competitive salary package - Extensive medical, dental and vision coverage - Paid time off, vacations and wellness support programs - Ability to work remotely via work-life balance programs - Company sponsored technology and equipment for qualified staff - Professional development and training opportunities - Career growth and internal promotion opportunities - Employee Assistance & Wellness Programmes - Team culture that is collaborative and inclusive - Recognition and performance related reward schemes - Retirement savings options where applicable Work place This is a 100% remote position. Candidates should have a reliable internet connection and a dedicated workspace to create a professional remote environment. Equal Opportunity Statement We are an equal opportunity employer and we welcome applicants of all backgrounds and experiences to apply. Employment decisions are based on talent, credentials and corporate needs. Thank you for your interest and we are looking forward to finding out more about your history and experience.