Pantomath

• Develop, manage, and close strategic deals within enterprise-level accounts. • Identify, qualify, and close new business opportunities with enterprise customers. • Develop strategic relationships with key decision-makers including CIOs, CTOs, and CEOs. • Conduct in-depth discovery to understand customer challenges and align solutions accordingly. • Deliver high-impact presentations and product demonstrations tailored to executive audiences. • Collaborate with internal teams including Solutions Engineering, Product, and Customer Success.

• Own the Platform: Design, build, and maintain Pantomath's cloud infrastructure on AWS (EC2, EKS, IAM, ALB, RDS, S3) using Infrastructure as Code principles (Terraform, CDK). • Architect and evolve CI/CD pipelines (GitHub Actions, NX) that enable development teams to ship with speed, confidence, and consistency. • Lead the incident response lifecycle — own runbooks, drive resolution, and conduct blameless postmortems that harden the platform for the future. • Manage BAU operations including backups, credential rotation, log retention, and system administration with operational discipline. • Engineer for Reliability and Security: Apply zero trust and least privilege design patterns to authorization, authentication, networking, and runtime threat detection across the platform. • Partner with leadership to maintain SOC2-compliant infrastructure practices and proactively close security gaps before they become incidents. • Implement and manage robust observability tooling (Datadog, CloudWatch, Prometheus) — define standards for logging, metrics, and alerting that give every team real-time platform visibility. • Support agent observability for connector services central to Pantomath's autonomous remediation engine. • Drive Efficiency and Scale: Establish cost dashboards, conduct bi-weekly reviews, and implement right-sizing, idle shutdown, and shared infrastructure patterns that meaningfully reduce cloud spend. • Lead migration to shared ALB patterns and optimize EKS autoscaling to support rapid customer and product growth. • Contribute to multi-region readiness strategy and proactively address AWS service limits and scalability bottlenecks before they impact customers. • Reduce friction for developers — automate manual provisioning, clean up IaC repositories, and streamline dev and staging environments so engineers can move fast. • Shape the Engineering Culture: Champion DevOps and SRE best practices within an Agile/Scrum framework across multiple engineering pods. • Drive the infrastructure roadmap and platform strategy in close partnership with the VP of Engineering and company leadership. • Contribute to system architecture discussions and mentor engineers across the organization on reliability and operational excellence.