Outokumpu

• Partner with business teams to identify process improvements and system enhancements. • Manage day-to-day support activities through ticketing (ServiceNOW) • Support business transformation initiatives through SAP SD solutions. • Configure and maintain SAP SD processes including order management, pricing, billing, and shipping. • Collaborate with cross-functional teams to deliver integrated business solutions. • Analyze business processes and recommend SAP best practices. • Gather and document functional business requirements. • Serve as the SAP SD subject matter expert for business users. • Support system testing, issue resolution, and deployment activities. • Assist with user training and change management efforts. • Coordinate with technical teams on enhancements and integrations. • Identify opportunities to improve efficiency and automate processes. • Support ongoing SAP projects and continuous improvement initiatives. • Support SAP migration to S/4 HANA