Oregon Clinic

Title: Medical Records Rep Coordinator for GI in Oregon City Location: Oregon City United States Job Description: Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a Full-Time Medical Records Representative Coordinator (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Tualatin. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you'll help ensure that patients at The Oregon Clinic Gastroenterology South Clinic receive the highest-value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: - Providing coverage for all Medical Records functions, including indexing, records preparation, recalls, fax management, results letters and records requests. - Daily review of workload and prioritization to ensure timely completion of tasks. - Training and supporting staff on medical records workflows, policies, and procedures. - Monitoring work quality, productivity, and compliance with HIPAA and organizational standards. - Serving as a resource for staff and providers regarding medical records processes and documentation requirements. - Identifying workflow improvement opportunities and assisting with implementation of process enhancements. - Assisting leadership with reporting, auditing, and department metrics. - Maintaining accurate patient records and ensuring proper document management within the EMR. - Admin tasks as assigned: Aura Report, Daily stats, Recall Review (before and after auto-sending takes place). - Other duties as assigned. Salary: Hiring range, based on experience and credentials: $25.03 - $33.87 per hour. Workdays: This role is located at the Providence Willamette Falls Medical Plaza II Lower Level. Hybrid/Remote work is available once training is completed and expectations are met. Must live in Oregon City, Portland, or SW Washington. Typical hours are Monday-Friday (7:00 am - 4:00 pm). Qualifications that support success in this role are based on education, experience and values including: - Minimum of two (2) years of work experience, preferably in a medical office. Specialty care GI experience is a plus! - Previous experience with electronic medical records or ability to learn new programs required. - Previous medical office experience preferred, and ability to recognize common medical records documents. - Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus! - Knowledge of medical terminology, medical records policies and procedures, and understanding compliance with all applicable safety/OSHA and HIPAA regulations. - Demonstrated experience training and mentoring medical records staff on workflows, policies, procedures, and regulatory compliance while promoting accuracy, efficiency, and excellent patient service. - Demonstrated ability to initiate, work independently, and effectively multitask. - Excellent attendance and work ethic. - Positive attitude and desire to be a team player. - Ability to communicate professionally and effectively with patients, physicians, and other team members. - A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Premium Benefits: - Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance - Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options - Work-Life Balance: Paid Time Off plus 9 paid holidays annually - Wellness Support: Robust wellness program and employee assistance services - Commuter Benefits: 70% of Tri-Met transit pass covered - Additional Perks: Employee discounts and optional benefits like Pet Insurance