Nurse Triage

• Handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. • Answers inbound calls and responds to incoming calls from patients regarding medical advice, questions and inquiries. • Places inbound calls into a call queue and registered nurses select the calls to make outbound calls to handle the patients medical questions, requests and inquiries. • Responsible for making outbound calls at times to set appointments and gather survey data.