NRI North America

The Senior Solution Architect is an important member of our Pre-Sales team and works directly with customers, assist account managers in sales calls and business development, recommend business and technical solutions, and create statements of work. This is a customer-facing role with opportunities to shape the way we engage clients, deliver projects, and adopt new technologies. We work collaboratively as a team to deliver exceptional enterprise solutions and believe attention to detail and a consultative experience is integral to our success. The Solutions Architect will be responsible for (but not limited to) creating architectural designs, infrastructure/connectivity analysis and design, leading onsite (or virtual) workshops and discovery & design sessions, writing documentation, and creating project estimates. Responsibilities - Serve as the technical lead in pre-sales engagements for NRI North America's Hybrid Infrastructure practice. - Collaborate with account executives to understand client requirements and develop tailored infrastructure solutions. - Design and present end-to-end solutions across hybrid cloud, data center, storage, networking, and security domains. - Lead client-facing workshops, discovery sessions, and whiteboarding engagements—onsite or virtual—to capture technical requirements and propose scalable architectures. - Create detailed Statements of Work (SOWs), technical documentation, bill of materials, and high-level designs. - Advise clients on Cisco enterprise networking solutions, including routing/switching, SD-WAN, wireless, and network security architectures. - Act as a trusted advisor to both technical and non-technical stakeholders, ensuring alignment between business goals and technology outcomes. - Support internal solution engineering and delivery teams during project handoff and implementation planning. - Stay current on emerging technologies, Cisco certifications, and best practices relevant to enterprise networking and hybrid infrastructure. - Participate in internal knowledge sharing, mentoring, and the development of reusable solution frameworks and templates. - Build and maintain strong relationships with Cisco, other technology partners, and key client stakeholders. - Assist in RFP/RFI responses, proposal development, and architectural reviews as part of the sales lifecycle. Required Knowledge, Skills, and Abilities - Deep experience designing and architecting complex, cross-domain IT solutions across hybrid cloud, data center, storage, networking, data protection, and infrastructure modernization technologies at enterprise clients. - Strong technical knowledge and hands-on experience with Cisco enterprise networking, including LAN/WAN architecture, SD-WAN, routing and switching, wireless, network security, and network segmentation best practices. - Ability to develop scalable, secure, and high-performing network designs aligned to client needs and industry best practices. - CCNP (Cisco Certified Network Professional) certification is highly desired. - CCIE (Cisco Certified Internetwork Expert) certification is a strong plus and will be given special consideration. - Proven ability to support pre-sales efforts by conducting technical discovery sessions, developing solution strategies, preparing SOWs, and presenting to executive and technical stakeholders. - Experience leading and participating in client-facing engagements, including whiteboard sessions, technical deep-dives, and product demonstrations. - Comfortable working with internal solution teams, sales leadership, partner ecosystems, and external vendors to shape and deliver client outcomes. - Experience guiding enterprise customers through complex solution evaluations and network transformation initiatives. - Excellent communication skills—both written and verbal—with the ability to simplify complex technical topics for business and executive audiences. - A consultative and strategic mindset with the ability to act as a trusted advisor and long-term partner to clients. - Minimum of 10 years in a solution architecture, network engineering, or technical pre-sales role with a focus on enterprise infrastructure. Benefits - You'll love working at NRI not just for the usual benefits, but for our environment and culture! - You'll work with a great group of people in a highly collaborative team and results oriented atmosphere - You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle - You’ll work with large, sophisticated, and progressive clients throughout North America - We provide a comprehensive benefits program including: $0 Healthcare option, company contribution to Health Savings Account with enrollment in a qualifying plan, 401(k) plus company match, Professional Development funds, Flexible Time Off (FTO) plus 11 company holidays, 4 weeks Parental/Caregiver Leave, company paid family building/fertility benefits through Progyny, Dental and Vision Insurance, and company paid Life/AD&D, short term and long term disability insurance. $165,000 - $185,000 a year In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

NRI North America is looking for an Account Executive to join our Sales Team. This position will be responsible for identifying new business opportunities and expanding NRI’s market presence. As part of the sales process, they will identify key decision-makers, profile accounts, assess revenue potential, and close deals. Successful candidates will need to be analytical and data-centric, with occasional outbound efforts to our partner network. The ideal candidate should enjoy reaching out to prospects via email and phone. They should be a self-starter, energetic, entrepreneurial, creative, and have a strong desire to succeed. Essential Duties - Establish and maintain strong relationships with Microsoft account teams - Partner with Microsoft as a peer during the sales process for major accounts - Identify leads and close sales with enterprise accounts - Understand and demonstrate a technical understanding of Microsoft platform offerings - Qualify sales opportunities, set proper customer expectations, and handle negotiations - Direct the sales process involving other NRI resources, such as Sales Engineers, Deployment, and Project Managers - Communicate effectively with key stakeholders - Source opportunities. Close sales. Attain sales goals - Identify and qualify new business opportunities, and expand NRI’s footprint within existing accounts - Communicate directly with customers, recommend high-level solutions based on customer needs, and develop rapport and gather the information that will allow us to improve our relations and close business - Serve as the liaison between strategic manufacture partners and NRI - Participate in sales meetings and training to improve performance, enhance skills, and help build departmental expertise - Set meetings with clients to understand business requirements - Give technical demonstrations of various products and services to prospective customers Required Skills - Previous Microsoft sales experience preferred and knowledge around Office 365, EMS, Azure, etc. - Previous experience positioning and closing professional services opportunities - Previous experience with Salesforce or equivalent CRM applications - Excellent written and verbal communication skills - Previous experience in a sales or account management role (5 years) - Proficient in Microsoft Office programs (Word, PowerPoint, etc.) - Strong attention to detail - Ability to prioritize and handle multiple requests concurrently Desired Skills - Bachelor’s degree in related field - Closed at least 5 seven-figure contracts with new accounts - Demonstrated record of consistently exceeding sales goals - Ability to negotiate contracts, deliverables, and price - Previous experience using a customer relationship management software - Experience in having high-level conversations with C-level executives - Understanding of cloud computing and the business benefits that it provides - The ability to present complex technology in a way non-technical people can understand - Excellent presentation skills - Excellent communication skills (verbal & written) - Experience with information technology and services preferred Benefits - You'll love working at NRI not just for the usual benefits, but for our environment and culture! - You'll work with a great group of people in a highly collaborative team and results oriented atmosphere - You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle - You’ll work with large, sophisticated, and progressive clients throughout North America - We provide a comprehensive benefits program including: $0 Healthcare option, company contribution to Health Savings Account with enrollment in a qualifying plan, 401(k) plus company match, Professional Development funds, Flexible Time Off (FTO) plus 11 company holidays, 4 weeks Parental/Caregiver Leave, company paid family building/fertility benefits through Progyny, Dental and Vision Insurance, and company paid Life/AD&D, short term and long term disability insurance. $75,000 - $130,000 a year In addition to base salary, this role is eligible for commissions based the amount of Gross Profit generated from the sales. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

The Innovation Director (ID) will play a critical leadership role in advancing our technology solutions and driving business growth. This position offers the opportunity to collaborate with clients, partners, and internal teams to create innovative solutions that drive tangible business outcomes, enhance our market presence and accelerate revenue growth. In this role, the ID will partner with Sales, Delivery, and Clients to define what success looks like and to ensure that we close high-value, strategic opportunities across NRI's portfolio. A key part will be to educate and empower our sales teams and clients by clearly articulating the value of our services and what sets NRI apart in the market. They will lead advisory and consulting efforts on the most complex and strategic client engagements, ensuring seamless delivery and long-term alignment with client objectives. As a technical authority and relationship builder, they will shape innovative strategies, offering thought leadership that not only solves immediate challenges but also positions clients for future success. As a thought leader in artificial intelligence and emerging technologies, the DI will drive our modern application strategy, innovation, and practical adoption across client solutions. Through whitepapers, speaking engagements, and executive briefings, they will establish NRI as a trusted authority in modern application development, helping clients navigate cloud-native adoption, modernization, and digital transformation with confidence. Responsibilities - Create, evolve, and promote guiding principles for client engagement to ensure alignment with long-term strategic objectives. - Translate AI capabilities into real-world business value—cost savings, efficiency, customer engagement. - Design AI-powered products and services that align with client needs. - Accelerate enablement and collaboration with the sales organization to improve effectiveness, ensuring they have the tools and knowledge to drive successful client engagements. - Ensure consistency across engagement methods and approaches to deliver predictable, high-quality results for clients. - Engage in ideation sessions with clients to provide forward-looking insights and innovative strategies tailored to their business needs. - Deliver strategic advisory services, guiding clients through digital transformation and technology modernization driving deeper relationships and long-term growth - Co-develop sales strategies and solution engagement approaches alongside the sales team to maximize opportunity win rates. - Help shape sales opportunities by refining solution design, ensuring alignment with client objectives, and adding value throughout the process. - Lead pursuit teams to drive client confidence and secure key wins. - Ensure alignment to client business objectives post-signature to guarantee seamless delivery and successful outcomes. - Evangelize success stories by showcasing client wins, fostering advocacy, and demonstrating the impact of NRI’s solutions. - Lead and participate in CIO roundtables and executive engagements to build and strengthen high-level client relationships. - Represent NRI North America at partner events, articulating the company’s vision and innovative solutions. - Provide guidance to practices, shaping the development of skillsets and offerings to ensure they align with market needs and client demands. - Drive new offering creation, ensuring NRI remains ahead of market trends and client expectations. - Serve as the communication bridge between sales, delivery, operations, marketing, and the Innovation Team, ensuring insights and feedback flow consistently across departments. - Use client and market feedback to refine offerings, shape go-to-market strategies, and continuously improve service delivery. Knowledge, Skills, and Abilities - 12+ years of experience as a technical consulting leader or in similar roles. - Hands-on expertise in modern application development, including microservices, APIs, serverless computing, and event-driven design. - Strong experience architecting and deploying solutions on cloud platforms such as AWS, Azure, or Google Cloud. - In-depth knowledge of containerization and orchestration (e.g., Docker, Kubernetes), CI/CD pipelines, and Infrastructure as Code. - Familiarity with modern front-end frameworks (React, Angular, Vue.js) and backend frameworks (Node.js, Spring Boot, Django). - Strong understanding of application security, IAM, encryption, compliance requirements (e.g., GDPR, HIPAA). - Demonstrated ability to evaluate emerging technologies and translate them into innovative client solutions. - Strong technical, business, and financial acumen. - Excellent written and verbal communication skills. Benefits - you'll love working at NRI North America not just for the usual benefits but for our environment and culture! - You'll work with a great group of people in a highly collaborative team and results oriented atmosphere - You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle - You’ll work with large, sophisticated, and progressive clients throughout North America - We provide a comprehensive benefits program including: $0 Healthcare option, company contribution to Health Savings Account with enrollment in a qualifying plan, 401(k) plus company match, Professional Development funds, Flexible Time Off (FTO) plus 11 company holidays, 4 weeks Parental/Caregiver Leave, company paid family building/fertility benefits through Progyny, Dental and Vision Insurance, and company paid Life/AD&D, short term and long term disability insurance. $165,000 - $190,000 a year In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

The Partner Demand Specialist is responsible for driving demand generation initiatives in collaboration with strategic partners to increase awareness, pipeline growth, and revenue impact. This role works cross-functionally with Partner Marketing, Sales, Product, and Marketing Operations to execute integrated campaigns, translate insights into compelling narratives, and optimize performance across channels. Responsibilities Collaborate with sales and partner marketing to refine messaging, improve conversion rates, and elevate lead quality. Engage with partner channel teams to facilitate warm leads and generate competitive advantage via targeted outreach. Coordinate with vendor channel managers to align on quarterly targets, funding opportunities, training needs, and programs. Support go-to-market execution by helping sales and partner marketing leverage vendor programs, incentives, and co-op funds to accelerate deals. Prioritize quality over quantity, ensuring demand efforts drive meaningful pipeline impact. Conduct outbound prospecting activities to identify potential customers for our cloud consulting services that may include Microsoft, Cisco, and Pure Storage. Use our CRM and other sales tools to document and track prospecting activities, lead qualifications, and progress through the sales funnel. Benefits You'll love working at NRI not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise