NextGen Commerce

Role Description Dollar General is seeking a detail-oriented Email Content Author / CRM Campaign Specialist to support the execution of customer lifecycle marketing campaigns within Adobe Journey Optimizer (AJO). This role will focus on building, testing, and deploying omni-channel campaigns across email, SMS, and push notifications, ensuring all communications are delivered accurately, on time, and with a strong focus on quality. Key Responsibilities - Campaign Build & Deployment - Build and configure email, SMS, and push notification campaigns within Adobe Journey Optimizer (AJO) - Translate marketing requirements into production-ready campaigns - Configure personalization, audience targeting, and dynamic content components - Manage campaign scheduling and deployment activities - Support the execution of recurring, promotional, and lifecycle marketing campaigns - Quality Assurance & Testing - Perform thorough QA testing before campaign launch - Validate content accuracy, links, images, offers, and personalization logic - Conduct rendering and device testing across email clients and mobile experiences - Execute test sends and verify audience segmentation and targeting rules - Ensure compliance with brand, legal, and opt-out requirements - Troubleshoot and resolve campaign issues before deployment - Lifecycle Marketing Operations - Support email, SMS, and push notification programs that drive customer engagement and retention - Assist with campaign setup for customer journeys and automated communications - Maintain campaign documentation, templates, and platform assets - Partner with marketing, creative, analytics, and technical teams throughout campaign execution - Platform & Process Support - Help establish and optimize campaign workflows as Dollar General expands its use of Adobe Journey Optimizer - Identify opportunities to improve efficiency, accuracy, and QA processes - Stay current on AJO capabilities, email best practices, and marketing automation trends Qualifications - 2-5+ years of experience in email marketing operations, CRM marketing, marketing automation, or campaign execution - Hands-on experience with Adobe Journey Optimizer (AJO) - Experience building and deploying email campaigns within a marketing automation platform - Experience supporting SMS and/or push notification campaigns - Strong attention to detail and commitment to quality assurance - Understanding of audience segmentation, personalization, and customer lifecycle marketing - Basic HTML/CSS skills for email troubleshooting and minor edits - Experience working in a fast-paced, deadline-driven environment Preferred Qualifications - Recent experience with Adobe Journey Optimizer (AJO) - Experience using email testing tools such as Litmus or Email on Acid - Experience supporting retail, e-commerce, loyalty, or customer retention marketing programs - Familiarity with customer journey orchestration concepts - Experience working with Agile teams and project management tools such as Jira - Exposure to Figma and creative collaboration workflows - Understanding of email accessibility, responsive design, dark mode, and mobile optimization best practices Ideal Candidate Profile We are looking for a hands-on marketing operations professional who enjoys building and executing campaigns more than developing marketing strategy. The ideal candidate has recent experience working inside a marketing automation platform, thrives in a high-volume environment, and takes pride in delivering flawless customer communications through careful testing, troubleshooting, and attention to detail.

Role Description Five Below is seeking a senior, hands-on QA Testing Lead to own the entire testing lifecycle for a Workday HCM and Payroll expansion supporting its Puerto Rico workforce. This is a high-impact role requiring full ownership from test strategy through execution, leading end-to-end testing efforts across HCM, payroll, integrations, and UAT while driving accountability across Product, HR, Payroll, Engineering, and third-party vendors. - Own and deliver the end-to-end test strategy, master test plan, and execution roadmap across all phases (Prototype, SIT, E2E, UAT, Payroll Parallel, Regression, Stabilization) - Build detailed test scenarios and scripts across Workday HCM, Payroll, and integrations, including hire-to-retire workflows - Lead execution of full test cycles (functional, integration, regression, and UAT) across systems such as Workday and Legion - Drive parallel payroll testing (2 cycles), reconciling Workday vs. legacy payroll outputs and resolving discrepancies - Validate integrations (EIB, Core Connectors, Studio, APIs), ensuring data accuracy and file format compliance - Manage defect lifecycle: logging, triage, prioritization, root cause analysis, and resolution tracking - Facilitate UAT sessions with HR, Payroll, and Operations stakeholders; own tester coordination and execution tracking - Develop detailed workstream-level execution plans with dependencies, schedules, and accountability mapping - Deliver clear QA reporting, dashboards, and executive-level updates on progress, defects, and risks - Ensure data validation across employee records, payroll inputs/outputs, and financial mappings - Support post-go-live stabilization, regression validation, and first payroll cycle - Build reusable QA assets (test scripts, templates, reconciliation tools) for future releases Qualifications - 7+ years of hands-on experience in HCM systems testing, implementation, or functional consulting - Proven experience leading full QA lifecycle for enterprise HCM/ERP implementations - Strong expertise in Workday HCM and Payroll, including earnings, deductions, tax handling, and payroll reconciliation - Experience executing parallel payroll testing cycles with formal sign-off ownership - Deep knowledge of integration testing (EIB, Core Connectors, Studio, APIs, file-based integrations) - Strong test documentation skills: test plans, scripts, traceability matrices, and defect logs - Experience with UAT leadership across cross-functional business teams - Skilled in defect management using tools such as JIRA, Smartsheet, ServiceNow, or similar - Strong communication and stakeholder management skills across technical and non-technical teams - Ability to operate in a hands-on, high-ownership environment Requirements - Experience with Puerto Rico payroll regulations and requirements - Background in retail, distribution, or high-volume hourly workforce environments - Familiarity with Legion WFM or similar systems (Kronos, UKG, ADP) - Experience working with third-party system integrators in Workday implementations

Role Description Five Below is seeking a senior, hands-on QA Testing Lead to own the entire testing lifecycle for a Workday HCM and Payroll expansion supporting its Puerto Rico workforce. This is a high-impact role requiring full ownership from test strategy through execution, leading end-to-end testing efforts across HCM, payroll, integrations, and UAT while driving accountability across Product, HR, Payroll, Engineering, and third-party vendors. - Own and deliver the end-to-end test strategy, master test plan, and execution roadmap across all phases (Prototype, SIT, E2E, UAT, Payroll Parallel, Regression, Stabilization) - Build detailed test scenarios and scripts across Workday HCM, Payroll, and integrations, including hire-to-retire workflows - Lead execution of full test cycles (functional, integration, regression, and UAT) across systems such as Workday and Legion - Drive parallel payroll testing (2 cycles), reconciling Workday vs. legacy payroll outputs and resolving discrepancies - Validate integrations (EIB, Core Connectors, Studio, APIs), ensuring data accuracy and file format compliance - Manage defect lifecycle: logging, triage, prioritization, root cause analysis, and resolution tracking - Facilitate UAT sessions with HR, Payroll, and Operations stakeholders; own tester coordination and execution tracking - Develop detailed workstream-level execution plans with dependencies, schedules, and accountability mapping - Deliver clear QA reporting, dashboards, and executive-level updates on progress, defects, and risks - Ensure data validation across employee records, payroll inputs/outputs, and financial mappings - Support post-go-live stabilization, regression validation, and first payroll cycle - Build reusable QA assets (test scripts, templates, reconciliation tools) for future releases Qualifications - 7+ years of hands-on experience in HCM systems testing, implementation, or functional consulting - Proven experience leading full QA lifecycle for enterprise HCM/ERP implementations - Strong expertise in Workday HCM and Payroll, including earnings, deductions, tax handling, and payroll reconciliation - Experience executing parallel payroll testing cycles with formal sign-off ownership - Deep knowledge of integration testing (EIB, Core Connectors, Studio, APIs, file-based integrations) - Strong test documentation skills: test plans, scripts, traceability matrices, and defect logs - Experience with UAT leadership across cross-functional business teams - Skilled in defect management using tools such as JIRA, Smartsheet, ServiceNow, or similar - Strong communication and stakeholder management skills across technical and non-technical teams - Ability to operate in a hands-on, high-ownership environment Requirements - Experience with Puerto Rico payroll regulations and requirements - Background in retail, distribution, or high-volume hourly workforce environments - Familiarity with Legion WFM or similar systems (Kronos, UKG, ADP) - Experience working with third-party system integrators in Workday implementations

Role Description We are seeking an experienced IT Project Manager to lead large, mission-critical cybersecurity (InfoSec) initiatives end-to-end. This role provides full lifecycle project management leadership, ensuring delivery on time, within scope, and within budget while leveraging ServiceNow Project Portfolio Management (PPM) as the primary platform for planning, tracking, and executive reporting. The ideal candidate will bridge cybersecurity program delivery and ServiceNow-based portfolio governance. - Lead end-to-end delivery of complex IT and cybersecurity projects across Waterfall and Agile environments, serving as Project Manager or Scrum Master as needed - Develop and maintain detailed project plans, schedules, budgets, and resource allocations - Monitor project health, including risk assessments, budget variance, and timeline tracking, ensuring proper escalation and resolution - Coordinate cross-functional teams and stakeholders to define scope, requirements, and communication plans - Establish and drive project management best practices, governance standards, and delivery consistency - Manage project tracking, reporting, financials, and resource planning within ServiceNow PPM - Own demand intake, workflow management, approvals, and executive dashboards within the Now Platform - Partner with PMO leadership and senior stakeholders to ensure portfolio visibility and alignment - Translate findings from ServiceNow SecOps (Vulnerability Response and Security Incident Response) into structured remediation projects - Align project prioritization with risks identified via ServiceNow GRC frameworks - Track compliance-driven milestones (e.g., HIPAA, SOX, PCI) and maintain audit-ready documentation - Deliver executive-level reporting connecting security risks, remediation efforts, resource planning, and business outcomes Qualifications - Bachelor's degree in Information Technology, Computer Science, or related field (advanced degree preferred) - Minimum 5+ years of IT project management experience, or Master's degree with 3+ years - PMP certification required - Proven experience leading cybersecurity / InfoSec projects end-to-end - Hands-on experience with ServiceNow PPM for project and portfolio management - Strong understanding of both Agile and Waterfall delivery methodologies - Excellent stakeholder management, communication, and leadership skills - Ability to manage risk, budget, timelines, and executive reporting effectively - Fluent English (written and verbal) Requirements - Certified Scrum Master (CSM) or similar Agile certification - Experience in healthcare or highly regulated industries - Familiarity with ServiceNow SecOps (VR, SIR) and GRC modules - Knowledge of compliance frameworks such as HIPAA, HITRUST, NIST, ISO 27001, SOX, and PCI-DSS - Experience supporting US-based clients from LATAM Work Environment - Remote LATAM-based role supporting a global or US-based organization - Fast-paced, cross-functional environment requiring strong collaboration and leadership - High visibility role within IT, PMO, and cybersecurity teams Interview Information - Multi-stage interview process including PMO leadership and technical/cybersecurity stakeholders - Focus on project delivery experience, ServiceNow expertise, and stakeholder management