Netwire Global

• Be responsible for developing and expanding relationships with clients in the active base, acting strategically to identify new business opportunities within existing accounts. • Manage and grow a portfolio of active clients, with a focus on revenue growth; • Identify new opportunities within accounts (new areas, demands and projects); • Expand engagement to larger scopes at national, regional and global levels; • Act consultatively, understanding the client’s business and proposing fitting solutions; • Manage relationships with multiple stakeholders at management, director and CEO levels; • Raise the level of conversations within accounts, increasing influence and penetration; • Structure and execute growth plans for each client in the portfolio; • Conduct strategic meetings and in-person visits (primarily in the Greater São Paulo region); • Oversee the full B2B sales cycle; • Identify upsell and cross-sell opportunities within existing accounts; • Work collaboratively with internal teams to ensure quality deliveries and identify new opportunities; • Participate in strategic events and trade shows, focusing on business generation and expansion; • Maintain tracking of the pipeline and growth forecast for the portfolio.

• Apresentar de forma consultiva, as soluções de treinamento da empresa, entender as necessidades de negócio dos clientes, realizar prospecção e desenvolvimento de novos clientes bem como parcerias de longo prazo. • Identificar e prospectar novos clientes através de participações em feiras e eventos; • Realizar reuniões com leads e clientes por telefone, on-line e presencialmente, apresentando as soluções de forma consultiva; • Aplicar metodologia SPIN Selling durante reuniões com clientes; • Qualificar eficácia da reunião; • Elaborar propostas comerciais bem como apresentá-las aos clientes e leads; • Negociar melhores condições comerciais que sejam benéficas para o cliente e para a empresa; • Realizar follow-up; • Fidelizar clientes através do bom atendimento e garantia de entrega do projeto dentro do prazo; • Desenvolver e manter relacionamento com clientes através de visitas presenciais; • Personalizar a experiência do cliente; • Analisar dados e tendências relacionadas aos projetos dos clientes, suas estratégias e mercado; • Ter foco no relacionamento, fidelização do cliente e na criação de valor; • Identificar oportunidades de crescimento em clientes existentes e reativação de clientes inativos; • Ter a visão holística do que está acontecendo com o cliente e de como as entregas estão sendo realizadas; • Contribuir para a comunicação e a colaboração entre as diferentes áreas; • Desenvolver estratégias de vendas para contas especiais; • Organizar as informações no CRM; • Elaborar RFPs.

• Responsible for planning, executing and monitoring internal and external marketing activities. • Ensure demand generation, sales and business growth. • Plan, execute, optimize and measure results of social media campaigns. • Manage the sales funnel and engage with the lead base. • Assist leadership in developing new marketing strategies to expand the market for corporate content solutions and communications in operating countries. • Create, manage and implement the organization’s strategic marketing plans, both internal and external. • Monitor the market to understand timing and the ecosystem of needs, buyers and competitors (Brazil and USA). • Work autonomously and hands-on, developing new projects, content, campaigns and events in collaboration with the sales team. • Define and execute a strategic plan to attract and generate qualified leads across diverse markets (Brazil and USA). • Devise creative and innovative external initiatives with a positive ROI. • Develop metrics aimed at achieving company targets.

• Lead the design of educational strategies aligned with business and learning objectives, acting consultatively with clients and subject-matter experts. • Define methodologies, ensure pedagogical coherence, coordinate the production of interactive and inclusive content, monitor results, and drive continuous innovation in training. • Understand client needs as well as learners' needs and learning objectives; • Define learning objectives in collaboration with the client; • Define teaching methods and assessment methodologies based on psychological and educational studies to create effective learning experiences; • Curate references and source materials before beginning content creation and development; • Develop instructional content (for classroom and digital training), activities, and interactive resources that are relevant to learners, promoting knowledge retention and application; • Design interactive instructional resources aimed at engaging learners, creating scripts/materials for different formats and media (storyboards, podcasts, infographics, videos, manuals, e-books, and other content deliverables); • Create effective assessments to ensure content retention, using creative methodologies (storytelling, gamification, etc.); • Ensure pedagogical coherence and technical quality of materials by reviewing language, flow, accessibility, usability, and suitability for the target audience; • Evaluate training content to provide feedback and continuous improvements to developed materials; • Implement feedback and improvement suggestions following client reviews; • Research and select references and relevant content to support educational materials, acting consultatively with content specialists to develop more technical content; • Supervise other professionals involved in project development and propose visual and pedagogical improvements to produced materials, always focusing on user experience; • Possess UX/UI knowledge oriented toward creating interactive, user-friendly, and effective training; • Validate and conduct final project versions with the objective of rehearsing the learner’s final experience when taking the training; • Monitor trends and explore new tools, technologies, and pedagogical strategies to improve internal processes and training development; • Apply accessibility and inclusion principles focused on solutions that work for different profiles and contexts; • Measure and monitor area performance through indicators and targets;