Navy Federal Credit Union

• Design, implement, maintain, and improve Navy Federal mainframe systems. • Configure and troubleshoot unique operating system and system software and tools. • Ensure the smooth operation of systems and develop new features and functionality to support business needs. • Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have an impact on operational goals. • Provide guidance and mentorship to junior engineers. • Lead resolution of complex technical challenges and partner with architecture and infrastructure stakeholders to align mainframe strategy with enterprise objectives.

Title: Financial Advisor Location: Pensacola United States Job Description: To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via telephone or video meeting. Act as a catalyst for the promotion and growth of NFIS products and services. Recommend appropriate mixture(s) of insurance/investment products and services to achieve the financial client's goals as a registered representative/advisor/agent of Navy Federal Investment Services (NFIS) and subsidiaries, or incumbent financial firms. Manage smaller dollar volume account size and less complex investment needs. Partners with and refers advanced financial planning needs to NFIS Financial Advisors when needed. - Actively engaged within assigned branch territory to establish and build relationships for member growth and engagement - Conducts local seminars and member engagement events to grow book of business - Partners with Wealth Advisor in assigned territory to segment book of business based on member needs and complexity - Provide investment industry expertise to client investment consultations and servicing of life insurance and full suite of investment products - Administer and document account activity and execution in accordance with NFFG process and procedures and FINRA, NASAA, SEC regulations - Conduct review of accounts to communicate account status, explain activities and inform clients of new offerings - Develop an internal pipeline for smaller dollar volume, and less complex, accounts in compliance with Navy Federal and NFIS policies and procedures - Establish, maintain, and develop business relationships with members and internal/external sources - Execute customer and broker purchase/sales orders of securities for current/new clients - Identify prospective participation partners/opportunities through prospect calling, networking, and leveraging existing participation business - Keep current with legislative and industry updates to identify areas for market growth/opportunities, and/or potential concerns impacting NFIS clients and/or business environment - Monitor accounts to ensure accurate processing, identify discrepancies, errors/concerns and take remedial actions - Monitor, track and report performance of individual sales plans and assigned strategies for leadership - Participate in site audits of registered duties, ensuring documentation and processes comply with Navy Federal standards and FINRA, NASAA, SEC and other regulatory agencies - Prepare standard/special reports required by FINRA, NASAA and SEC, and participate in industry and/or internal audits - Perform other duties as assigned or appropriate - Proven ability to prospect and grow and established book of business - Ability to generate GDC based on defined thresholds within a specified period of time - FINRA Series 7 and combination of NASAA Series 63/65 or 66 registration required. Life & Health Insurance License preferred (or the ability to obtain within 90 days of hire) - Effective analytical, decision-making, problem-solving and organizational skills Exercises initiative using good judgment to make sound decisions - Effective interpersonal, verbal, and written communications skills - Effective planning, organizational, time management and problem-solving skills - Effective skill building relationships through rapport, trust, diplomacy, and tack - Effective skill exercising initiative and using good judgment to make sound decisions - Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely - Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes - Ability to obtain appointment by the sponsoring insurance company, broker-dealer and/or Registered Investment Advisory Firm - Experience in business development to include market strategy, product demonstration and promoting products and services - Experience consulting with customers to assess their financial status and identify investment needs - Effective knowledge of investment and insurance products - Effective knowledge, to interpret industry related laws and government regulations - Proficiency with PCs and spreadsheet, database, word processing applications, CRMs and financial analysis software - Understanding of economic and accounting principles, practices, financial markets, banking, analysis, and reporting of financial data Desired Qualifications - Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience - Knowledge of Navy Federal/NFFG organization, programs, policies and, procedures - Desire to pursue relevant financial services designation Hours: Monday - Friday, 9:00AM - 5:30PM (Hybrid) Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Dr. Pensacola, FL 32526 Total Cash Compensation: Base Pay Range ($55,000-$75,000) + Variable Compensation Pay + Annual Incentive This position is eligible for the TalentQuest employee referral program. 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Assist in executing communication activities across multiple channels, maintain content workflows, prepare and proofread materials, and coordinate approval processes to ensure alignment with standards and timelines.

• Major Incident Management is responsible for driving the coordination and recovery efforts of major outages at Navy Federal. • The Major Incident Management team operates 24x7 to ensure that impacted services are restored as efficiently and effectively as possible. • The team actively monitors systems and services, documents and timelines recovery efforts, manages and coordinates various support team activities, and notifies business units of potential impacts and on-going recovery efforts. • The team is also responsible for providing continual process improvement suggestions for the major incident management service, and monitoring for weekend change activities and military pay days.

• Manages and executes the development and operation of the Threat Management Unit (TMU) program to support the identification, assessment, and mitigation of threats to Navy Federal employees, members, assets, and information. • Applies intelligence analysis, insider threat methodologies, fraud indicators, behavioral analytics, and cyber‑adjacent threat intelligence to enable proactive risk identification and investigative support. • Operates with moderate guidance, translates established objectives into operational plans and deliverables, and collaborates closely with Global Security, Information Security, Cybersecurity, Legal, Human Resources, and investigative teams to advance TMU capabilities.

• Collaborate with other high level IT professionals, business strategists, specialized technicians, business process experts, vendors, consultants, and/or business partners. • Solves complex problems that have direct and important impact on strategic IT priorities and/or measurable business results. • Credible expert advisor to peers and internal/external business partners; trusted advisor to Leadership. • Creates improved IT materials, tools, work aids, technical standards, and processes. • Coaches less experienced engineers. • Collaborates on operational/tactical business issues with technology support teams and subject matter experts. • Install, maintain, and administer z/OS operating system releases, 3rd party software products, & mainframe hardware. • Troubleshoot IBM mainframe hardware, network, and software issues. • Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices. • Perform engineering research, procurement, deployment, and configuration for new and modified systems. • Present clear, organized, and concise information to all audiences through a variety of media to enable effective business decisions. • Document standards and procedures for new system components, or modifications to existing components. • Mentor others in the application of technologies, process changes, tools, and standards. • Collaborate on operational/tactical business issues with internal business partner managers and subject matter experts. • Provide information to and effectively interacts with external vendors, suppliers, auditors, and business partners. • Interface with application development/SRE to facilitate adoption of emerging technologies (RESTful APIs, Open Source tooling, and Ansible playbooks). • Provide input and make budgetary recommendations regarding mainframe software and hardware. • Lead others in the definition of project scope, plans, and deliverables. • Perform other duties as assigned.