National Benefit Services, LLC

• Become proficient in retirement plan and flexible benefit plan contribution remittance processing to accurately allocate employee withholdings • Process contributions with first with accuracy then with speed while maintaining accuracy • Willingness to cross-train and expand skills and knowledge • Maintain appropriate documentation of all client interactions • Attend team, department, and company trainings • Learn and apply applicable IRS code and DOL regulations applicable to retirement and flexible benefit plans (as appropriate) • Reconcile payment amount and documentation • Coordinate with Relationship Managers, Resolution Teams, Accounting, and other internal teams to resolve problems relating to information or payments • Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas • Contribute to a positive, friendly, and helpful team environment • Complete other projects as assigned by Team Lead, Supervisor, Director, or Vice President

• Complete the implementation of Cafeteria plans, coordinating and communicating directly with the Client/Broker/Vendor during the implementation process • Manage the collection and delivery of necessary documentation and regulatory paperwork; Review and verify for compliance and operational accuracy • Audit individual plan design for inefficiencies and to ensure proper fit to Client’s needs • Maintain regular communication with your case load of onboarding Clients • Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education • Understand and proficiently apply relevant laws and regulations to Clients’ plan • Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas • Perform other duties as assigned by team supervisor and department Vice President

• Identify, scope, and solve complex business problems by building software solutions from scratch • Transform vague requirements and business pain points into concrete technical implementations • Take full ownership of projects from conception through deployment and testing • Research, evaluate, and implement emerging technologies and AI tools to solve unique challenges • Create prototypes rapidly to validate concepts and iterate based on feedback • Leverage Cursor, Claude Code, and other AI development tools to accelerate coding and improve quality • Master prompt engineering techniques to maximize AI tool effectiveness for code generation, debugging, and optimization • Integrate AI capabilities into applications where appropriate, including API integrations and custom AI workflows • Stay current with evolving AI development tools and incorporate best practices into daily workflows • Balance AI assistance with fundamental coding skills and architectural understanding • Build end-to-end solutions across the technology stack, with emphasis on Microsoft technologies (Azure, .NET, SQL Server, SharePoint, Office 365) • Design and implement APIs, databases, user interfaces, and system integrations • Write clean, maintainable, and well-documented code that other developers can understand and extend • Implement robust error handling, logging, and monitoring for production systems • Ensure security best practices are followed throughout the development lifecycle • Work effectively within Shape Up, Agile, and/or Waterfall methodologies as projects require

• Full-time position in welfare benefits administration, regularly working 8 AM to 5 PM, Monday through Friday • Assist Tier 2-4 Relationship Manager(s) with several hundred employers who provide their employees with account-based welfare and fringe benefits • Provide expertise and counsel to employers regarding compliance with federal regulations • Coordinate employer needs with in-house service departments • Work closely with brokers and advisors that provide services to employers to strengthen service relationships • Manage multiple tasks, projects, and deadlines at the same time • Must keep current on all laws and regulations regarding Consumer Driven Healthcare Benefit Plans • Perform other duties as assigned by Director, or Vice President