MPOWERHealth

Overview For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead. Benefits: - Multiple medical plan options - Health Savings Account with company contributions - Dental & vision coverage for you and your dependents - 401k with Company match - Vacation, sick time & Company paid holidays - Company wellbeing program with health insurance incentives Responsibilities EEG Technologist – Remote Monitoring & On-Site Support We are seeking a skilled and detail-oriented EEG Technologist to join our team. This role involves real-time remote monitoring of EEG, EMU, LTM, and sEEG studies (up to 4 concurrent studies), as well as occasional on-site responsibilities such as patient unhooking at the conclusion of EEG studies. Key Responsibilities - Remotely monitor EEG, EMU, LTM, and sEEG studies in real-time. - Perform routine EEG procedures across various modalities. - Unhook patients at the conclusion of EEG studies as needed. - Accurately recognize and differentiate normal and abnormal EEG patterns across neonatal, pediatric, and adult populations. - Document patient seizure semiology with precision. - Maintain professional communication with patients and medical staff. - Operate and troubleshoot EEG equipment and other major systems (Cadwell, Nihon Kohden, Xltek, etc.). - Work independently with minimal supervision in a remote setting. Qualifications · High School diploma (GED) or higher · A minimum of 1-year experience in the field · Must be ABRET board-certified R.EEGT (CLTM preferred) · Working knowledge of anatomy, physiology, and pathophysiology as it relates to EEG · Must have a secure HIPAA compliant workspace that is free from unauthorized viewing · Must have a reliable internet connection and backup · Must be able to work 12-hour shifts · Must be able to operate, store, and maintain EEG equipment as necessary · Must maintain an appropriate supply inventory sufficient to conduct multiple EEG setups if necessary · Must be proficient with Microsoft Office · Must have a valid driver’s license Physical Requirements: · Must be able to move and lift up to 50lbs · Must be able to stand, kneel, and stoop as needed · Must be able to sit for long periods of time · Must be able to type at least 45 words per minute for the purposes of data entry REPORTING RELATIONSHIP: 1. Receives general direction from Director, EEG Operations. LICENSURE, REGISTRATION, OR PROFESSIONAL CERTIFICATION: 1. Certification by ABRET REEGT or CLTM required. 2. Must hold a valid driver’s license. 3. Minimum of high school diploma or GED. 4. Must maintain current AHA CPR certification #IND456

Overview For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead. Benefits: - Multiple medical plan options - Health Savings Account with company contributions - Dental & vision coverage for you and your dependents - 401k with Company match - Vacation, sick time & Company paid holidays - Company wellbeing program with health insurance incentives Responsibilities EEG Technologist – Remote Monitoring & On-Site Support We are seeking a skilled and detail-oriented EEG Technologist to join our team. This role involves real-time remote monitoring of EEG, EMU, LTM, and sEEG studies (up to 4 concurrent studies), as well as occasional on-site responsibilities such as patient unhooking at the conclusion of EEG studies. Key Responsibilities - Remotely monitor EEG, EMU, LTM, and sEEG studies in real-time. - Perform routine EEG procedures across various modalities. - Unhook patients at the conclusion of EEG studies as needed. - Accurately recognize and differentiate normal and abnormal EEG patterns across neonatal, pediatric, and adult populations. - Document patient seizure semiology with precision. - Maintain professional communication with patients and medical staff. - Operate and troubleshoot EEG equipment and other major systems (Cadwell, Nihon Kohden, Xltek, etc.). - Work independently with minimal supervision in a remote setting. Qualifications · High School diploma (GED) or higher · A minimum of 1-year experience in the field · Must be ABRET board-certified R.EEGT (CLTM preferred) · Working knowledge of anatomy, physiology, and pathophysiology as it relates to EEG · Must have a secure HIPAA compliant workspace that is free from unauthorized viewing · Must have a reliable internet connection and backup · Must be able to work 12-hour shifts · Must be able to operate, store, and maintain EEG equipment as necessary · Must maintain an appropriate supply inventory sufficient to conduct multiple EEG setups if necessary · Must be proficient with Microsoft Office · Must have a valid driver’s license Physical Requirements: · Must be able to move and lift up to 50lbs · Must be able to stand, kneel, and stoop as needed · Must be able to sit for long periods of time · Must be able to type at least 45 words per minute for the purposes of data entry REPORTING RELATIONSHIP: 1. Receives general direction from Director, EEG Operations. LICENSURE, REGISTRATION, OR PROFESSIONAL CERTIFICATION: 1. Certification by ABRET REEGT or CLTM required. 2. Must hold a valid driver’s license. 3. Minimum of high school diploma or GED. 4. Must maintain current AHA CPR certification #IND456

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under supervision of the Manager of Advanced Clinical Training, Mentor conducts and communicates performance updates and assists with supplemental guidance and instruction. Duties are not limited to the responsibilities listed below and are subject to change for development and refinement of the Advanced Clinical Training (ACT) Program. This role is a secondary role and does not replace or substitute primary tech duties. Responsibilities - Develop, train, and positively encourage IOM Technologists as they advance their skills in IOM. - Facilitate teaching of medical knowledge, IOM theory, and physical skills under the guidance of the ACT Manager. - Provide IOM Technologists the resources they need to become highly trained Advanced IOM Technologists. - Develop relationships with techs and clinical leaders to facilitate open communication and progress transparency. - Partner with Territory Managers and ACT Manager to develop strategic goals and expand Advanced Clinical Training initiatives. - Contribute to the Program by aiding in the development of MPOWERHealth University content, beneficial education strategies, and educational event logistics when applicable. - Case coverage will be top priority dependent on territory and staffing needs. - Travel for case training and coverage will be an essential function of this role. - Focus on developing strong, productive relationships with physicians, Hospital staff, and administration. - Engage with surgeons and staff to obtain feedback on progress of IOM Technologist. - Note improvements on workflow with the hospital work environment to ensure patient care remains at a high quality. Qualifications - CNIM required. - Required modality experience includes ABR and EEG. Experience of cranial nerve 5, 7, and 12 EMG monitoring is preferred. - Previous experience training individuals, either MCA or advanced cases, is preferred. - Minimum of 2 years IONM experience is required, MPOWERHealth tenure preferred. - Minimum of bachelor’s degree or higher (i.e. Masters, PHD, MD). - Must have current AHA CPR certification. - Must hold a valid driver’s license.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Liaison - Surgical Assistant Coordinator plays a critical role in ensuring seamless coordination of surgical assist providers, customer support, and exceptional patient experience. This position requires strong analytical skills, high attention to detail, advanced problem-solving abilities, strong communication, and a high level of customer focus and patience. The ideal candidate thrives in a fast-paced environment, manages complex logistics with ease, and is highly proficient in Microsoft Office, especially Excel for reporting, tracking, and workflow optimization. Responsibilities - Scheduling & Coverage Coordination - Serve as the primary point of contact for all customers regarding surgical assist coverage-related communications across assigned markets. - Learn and apply market-specific dynamics for surgical assist coverage. - Build strong, supportive relationships with each market’s clinical leadership. - Proactively identify coverage conflicts and provide multiple solution options using strong analytical and problem-solving skills. - Independently assess urgent coverage issues, escalate when appropriate, and communicate decisions clearly and promptly. - Provide guidance to clinical leaders on prioritization of coverage needs. - Ensure all clinical managers are supported with staffing coverage requirements. - Manage urgent add-ons and last-minute schedule changes with effective communication to all stakeholders. - Coordinate with surgeon offices to obtain complete and accurate case details. - Be main point of contact for all internal scheduling needs. - Surgeon Office Communication & Relationship Management - Act as the main point of contact for surgeon offices regarding scheduling, coverage, and operational inquiries. - Proactively communicate coverage status, updates, and changes to surgeon offices. - Ensure surgeon scheduler contact information is maintained accurately in USMON/Salesforce for weekly case confirmations. - Reach out to surgeon offices during high-volume periods to identify unscheduled cases and offer services. - Support surgeon office education and collaboration with Direct Patient Billing teams. - Obtain credentialing sponsor forms from surgeon offices to support Surgical Assistant Operations. - Collaborate with scheduling team to ensure smooth onboarding of all new customers to our scheduling. - Foster strong, professional relationships with surgeon offices to enhance service delivery and customer experience. - Clinical Operations & Project Support - Track and report on case volume, utilization, and cancellation trends. - Submit requests for new surgeons to be added to USMON/Salesforce. - Follow up with new customer requests to assess need and coordinate with operational and clinical teams to determine coverage capability. - Support onboarding of new surgeon office staff in collaboration with clinical managers. - Assist with additional clinical operational projects as assigned. - Information, Documentation & Compliance - Support RCM and scheduling team in collecting, reviewing, and verifying patient demographics and insurance information as needed. - Monitor surgical descriptions and estimated duration of procedures to ensure accurate surgical assist coverage planning. - Administrative & Analytical Responsibilities - Manage inquiries and support efficient case management workflows. - Utilize advanced Excel skills to generate operational reports, analyze scheduling and coverage trends, and identify opportunities for process improvement. - Leverage scheduling software and EMR platforms to maintain accurate data entry and workflow execution. - Technical Skills - Advanced proficiency in Microsoft Office, particularly Excel (data sorting, filtering, formulas, and report creation). - Strong computer literacy; experience with scheduling systems and EMR platforms. - Fast and accurate typing skills. - Communication & Interpersonal Skills - Excellent verbal and written communication abilities. - Professional, collaborative interactions with surgeons, clinical leaders, staff and external partners. - Demonstrated patience, empathy, and customer-focused service. - Organizational Skills - Strong attention to detail with exceptional ability to multitask and prioritize in a fast-paced, dynamic environment. - Proven problem-solving and analytical skills to support decision-making and operational improvements. Qualifications - 3-5 years’ experience in surgical scheduling or a healthcare administrative role. - Familiarity with EMR systems, medical billing, and authorization workflows is a plus. - Proven experience working in a medical office or healthcare setting a plus. - High school diploma or equivalent experience (additional education or certification in medical office administration or healthcare management is a plus). - Proven experience in a medical office or healthcare setting, preferably in surgical scheduling or coordination. - Must maintain professional appearance. - Ability to be at work on a regular and consistent basis. Physical and Mental Demands This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Work Environment Standard office working environment that may be busy and noisy at times.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Surgical Assistant - Coordinator plays a critical role in ensuring seamless coordination of surgical assist providers, customer support, and exceptional patient experience. This position requires strong analytical skills, high attention to detail, advanced problem-solving abilities, strong communication, and a high level of customer focus and patience. The ideal candidate thrives in a fast-paced environment, manages complex logistics with ease, and is highly proficient in Microsoft Office, especially Excel for reporting, tracking, and workflow optimization. Responsibilities - Scheduling & Coverage Coordination - Serve as the primary point of contact for all customers regarding surgical assist coverage-related communications across assigned markets. - Learn and apply market-specific dynamics for surgical assist coverage. - Build strong, supportive relationships with each market’s clinical leadership. - Proactively identify coverage conflicts and provide multiple solution options using strong analytical and problem-solving skills. - Independently assess urgent coverage issues, escalate when appropriate, and communicate decisions clearly and promptly. - Provide guidance to clinical leaders on prioritization of coverage needs. - Ensure all clinical managers are supported with staffing coverage requirements. - Manage urgent add-ons and last-minute schedule changes with effective communication to all stakeholders. - Coordinate with surgeon offices to obtain complete and accurate case details. - Be main point of contact for all internal scheduling needs. - Surgeon Office Communication & Relationship Management - Act as the main point of contact for surgeon offices regarding scheduling, coverage, and operational inquiries. - Proactively communicate coverage status, updates, and changes to surgeon offices. - Ensure surgeon scheduler contact information is maintained accurately in USMON/Salesforce for weekly case confirmations. - Reach out to surgeon offices during high-volume periods to identify unscheduled cases and offer services. - Support surgeon office education and collaboration with Direct Patient Billing teams. - Obtain credentialing sponsor forms from surgeon offices to support Surgical Assistant Operations. - Collaborate with scheduling team to ensure smooth onboarding of all new customers to our scheduling. - Foster strong, professional relationships with surgeon offices to enhance service delivery and customer experience. - Clinical Operations & Project Support - Track and report on case volume, utilization, and cancellation trends. - Submit requests for new surgeons to be added to USMON/Salesforce. - Follow up with new customer requests to assess need and coordinate with operational and clinical teams to determine coverage capability. - Support onboarding of new surgeon office staff in collaboration with clinical managers. - Assist with additional clinical operational projects as assigned. - Information, Documentation & Compliance - Support RCM and scheduling team in collecting, reviewing, and verifying patient demographics and insurance information as needed. - Monitor surgical descriptions and estimated duration of procedures to ensure accurate surgical assist coverage planning. - Administrative & Analytical Responsibilities - Manage inquiries and support efficient case management workflows. - Utilize advanced Excel skills to generate operational reports, analyze scheduling and coverage trends, and identify opportunities for process improvement. - Leverage scheduling software and EMR platforms to maintain accurate data entry and workflow execution. - Technical Skills - Advanced proficiency in Microsoft Office, particularly Excel (data sorting, filtering, formulas, and report creation). - Strong computer literacy; experience with scheduling systems and EMR platforms. - Fast and accurate typing skills. - Communication & Interpersonal Skills - Excellent verbal and written communication abilities. - Professional, collaborative interactions with surgeons, clinical leaders, staff, and external partners. - Demonstrated patience, empathy, and customer-focused service. - Organizational Skills - Strong attention to detail with exceptional ability to multitask and prioritize in a fast-paced, dynamic environment. - Proven problem-solving and analytical skills to support decision-making and operational improvements. Qualifications - 3-5 years’ experience in surgical scheduling or a healthcare administrative role. - Familiarity with EMR systems, medical billing, and authorization workflows is a plus. - Proven experience working in a medical office or healthcare setting a plus. - High school diploma or equivalent experience (additional education or certification in medical office administration or healthcare management is a plus). - Proven experience in a medical office or healthcare setting, preferably in surgical scheduling or coordination. - Must maintain professional appearance. - Ability to be at work on a regular and consistent basis. Physical and Mental Demands This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, and communicate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Work Environment Standard office working environment that may be busy and noisy at times.