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Mphasis

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Mphasis is an IT services company that was founded in 1998 to transform businesses globally through the application of next-generation technologies. Headquarter

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Change-Manage and Adoption Lead

Mphasis

Mphasis is an IT services company that was founded in 1998 to transform businesses globally through the application of next-generation technologies. Headquarter

Title: Change-Manage & Adoption Lead (Migration from MicroStrategy to Microsoft Power BI) Location: New York United States Program: BI Transformation - Migration from MicroStrategy to Microsoft Power BI Role Type: Program / Transformation Support Location: (Remote)< Job Description: Role Overview We are seeking an experienced Change Management & Adoption Lead to drive enterprise-wide adoption of Power BI as part of a strategic BI platform modernization initiative. This role will focus on business engagement, change enablement, and adoption acceleration by helping business teams understand new capabilities, adjust reporting workflows, and fully leverage the new analytics ecosystem. The individual will work closely with business stakeholders, analytics teams, and technical delivery teams to ensure that users transition successfully from MicroStrategy-based reporting to Power BI dashboards and self-service analytics. Key Responsibilities 1. Change Strategy & Adoption Planning - Develop and execute the change management strategy for the BI migration program. - Define adoption roadmap, stakeholder engagement model, and communication plans. - Identify business groups impacted by the migration and develop targeted adoption plans. 2. Business Stakeholder Engagement - Act as the bridge between business teams and BI delivery teams. - Conduct workshops to: - Demonstrate Power BI capabilities - Address perceived feature gaps compared to MicroStrategy - Align reporting needs with Power BI capabilities - Capture business feedback and adoption challenges and feed them into the product backlog. 3. Reporting Standards & Template Adoption - Work with analytics teams to create standardized report templates and dashboards. - Promote consistent design patterns and reporting standards across business units. - Ensure that business teams adopt approved Power BI reporting frameworks instead of recreating legacy structures. 4. Training & Enablement Design and deliver a structured Power BI adoption program including: - Business user training sessions - Role-based learning paths - Self-service analytics enablement - Office hours and helpdesk support Develop training materials such as: - User guides - Quick reference sheets - Recorded tutorials - Internal knowledge base 5. Adoption Monitoring & Success Metrics Define and track BI adoption metrics, such as: - Active Power BI users - Report usage statistics - Legacy MicroStrategy report retirement rate - Business satisfaction scores Create executive dashboards to track adoption progress. 6. Feature Gap Communication & Workarounds - Work with technical teams to evaluate feature differences between MicroStrategy and Power BI. - Communicate workarounds, new approaches, or design alternatives to business teams. - Ensure users understand new ways of working rather than replicating legacy behavior. 7. Community Building & Champions Network - Establish a Power BI Champion Network across business units. - Identify power users and analytics champions who can drive adoption locally. - Create a community of practice for ongoing knowledge sharing. Required Qualifications Experience - 8+ years in change management, business transformation, or analytics adoption programs - Experience supporting enterprise BI (PowerBI) or data platform transformations - Proven track record of driving technology adoption within business teams Technical / Domain Knowledge Good understanding of: - Enterprise BI ecosystems - Dashboarding and analytics workflows - Data-driven decision making Hands-on experience with Power BI is highly preferred. Familiarity with MicroStrategy or similar legacy BI tools is a strong plus. Skills - Stakeholder management - Business communication and storytelling - Training and enablement design - Workshop facilitation - Change management frameworks (e.g., ADKAR, Prosci)

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