Mozn

• Architect the Mozn.ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR. • Drive greenfield market penetration through direct enterprise engagement. • Build repeatable partner activation and co-sell frameworks that scale across the region. • Design territory plans that balance direct selling and partner leverage. • Convert enablement into execution by aligning Mozn.ai strategy and partner sellers around defined account targets. • Build structured QBR frameworks that track pipeline, revenue, and activation metrics. • Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems. • Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory. • Lead strategic enterprise sales together with your partners while also driving direct opportunities independently. • Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value. • Evaluate the financial and strategic benefits of new and existing partnerships. • Track, report, and optimize partner performance, identifying gaps and executing corrective actions. • Own territory revenue targets and deliver measurable results. • Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships. • Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth. • Travel as required to meet customers and partners across the region.

• Own the customer relationship from post-signature through adoption, growth, and maturity • Serve as the primary operational point of contact for customers • Develop and execute customer success plans aligned with business and regulatory objectives • Monitor and manage customer health using defined KPIs (TTFV, usage, health score, CSAT, NPS) • Proactively identify churn risks and define mitigation plans • Escalate issues in a structured and timely manner • Ensure no-surprise renewals through early risk visibility • Drive consistent and deep adoption of FOCAL within contracted scope • Support customers in optimizing workflows and configurations • Guide customers toward advanced use cases and best practices • Identify and document expansion, upsell, or cross-sell opportunities • Partner with Sales to position growth opportunities effectively • Mentor Junior CSMs and contribute to onboarding new team members