Mountainside Treatment Center

Role Description The Virtual OPS Support Clinician collaborates with a multi-disciplinary treatment team to help create an individualized recovery experience that incorporates the body, mind, and spirit of each client. This role primarily supports the Outpatient Centralized Support Office by conducting comprehensive intake assessments for clients seeking outpatient services. The clinician may also provide virtual case management and, if needed in the future, support individual or group services. This position is temporary with an approximate duration of 3-6 months. Schedule: - Monday: 12:00 PM – 8:30 PM - Tuesday: 9:00 AM – 5:30 PM - Wednesday: 12:00 PM – 8:30 PM - Thursday: 8:30 AM – 5:00 PM - Friday: 8:30 AM – 5:00 PM Your Role: - Perform detailed intake assessments to determine the appropriate level of care for clients - Gather comprehensive client histories, including substance use and mental health backgrounds - Provide accurate and clinically driven assessments for substance use and co-occurring mental health conditions - Review clients’ discharge records from previous treatment providers - Facilitate referrals for urinalysis screenings for admitting clients - Make informed recommendations based on assessment findings - Coordinate and facilitate referrals for appropriate services and treatment programs - Develop collaborative treatment plans that may include referrals for Family Wellness, Psychiatric Services, MAT services, and other supports - Utilize screening and assessment tools, stage-wise interventions, and evidence-based treatment models - Coordinate care with the client, OPS program staff, and other providers as appropriate - Collaborate with family members, former providers, and referents when appropriate to support comprehensive care - Provide virtual case management services as needed - Maintain clinical documentation in the electronic medical record in accordance with agency, regulatory, and accreditation standards, including same-day documentation - Comply with all federal, state, and accreditation regulatory requirements - Complete required trainings and participate in supervision to support continued clinical development - Collaborate with the Mountainside team to ensure coordinated and effective client care Qualifications - Graduate degree in Mental Health Counseling, Marriage and Family Therapy, Social Work, Psychology, or related field, required - Holds and maintains an associate or full clinical license such as LCSW/LMSW/LSW, LMFT/MFT-A/MFT-LP, LMHC/MHC-LP, or LPC in CT, NY, NJ, or MA, required - Must have the ability and willingness to obtain full licensure in CT, NY, NJ, and MA - Limited permit or associate licensure in at least one of these states (preferably CT or NY) is acceptable - Experience with substance use and/or co-occurring disorder treatment, required - Experience conducting clinical intake assessments, required - CASAC, CAC, LADC, or LCADC preferred - Graduation from a CACREP-accredited counseling program or NASW-accredited social work program preferred - Experience in outpatient behavioral health settings preferred Requirements - The base rate of pay for this position is $24.00 - $43.26 per hour. Actual compensation is determined based on a variety of factors including education, credentials, licensure status, relevant experience, geographic location, and scope of responsibilities. Benefits - Paid Sick Time - Free meals while working on the Canaan campus

Title: Accounts Receivable Specialist Location: New York, NY Job Description: Full-time , Hybrid The Accounts Receivable Specialist is responsible for managing and resolving outstanding accounts receivable for Mountainside Treatment Center. This position involves proactive follow-up on unpaid claims, working closely with insurance companies, and ensuring timely collections. The ideal candidate will possess strong communication skills, attention to detail, and the ability to handle sensitive financial information. Schedule: Monday - Friday: 8:30 am - 5:00 pm Your Role: - Collections Management: - Review and analyze client accounts to identify outstanding balances - Initiate contact with insurance companies and clients to resolve unpaid claims. - Utilize various communication methods, including phone calls, emails, and letters to follow up on outstanding balances. - Claims Resolution: - Investigate and resolve insurance claim denials and discrepancies. - Require resubmission of corrected claims as needed and ensure proper documentation. - Collaborate with billing to address any billing errors or issues. - Record Keeping: - Maintain accurate and up-to-date records of all collection's activities and communications. - Update clients account information as necessary. - Keep a list of accounts that require management assistance and bring this up during weekly check ins - Customer Service: - Provide exceptional customer service to clients and their families regarding billing and payment inquiries. - Address and resolve clients concerns and questions in a professional and empathetic manner. - Compliance: - Adhere to all relevant laws, regulations, and company policies regarding client confidentiality and billing practices. - Stay informed about changes in insurance policies and regulations effecting collections. Qualifications: - High School diploma or equivalent required. Associate's or Bachelor's degree preferred - Minimum 3 years experience in Accounts Receivable required - Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred - Knowledge of billing regulations and compliance requirements preferred - Excellent communication and interpersonal skills, with the ability to interact with clients, families, and healthcare professionals in a courteous and professional manner. Compensation: The base rate of pay for this position is $22.00 to $26.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: - Comprehensive benefit package - Paid Time Off (which increases after 1 year with Mountainside) - Paid holidays including a Multicultural Holiday - 401(k) with employer matching - Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue. About Mountainside: Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Salary Description $22-$26