Morgan Properties

Role Description The IT Analyst – Support plays a critical role in ensuring the seamless operation of the organization’s technology environment. As the first point of contact for technical support, this role directly impacts employee productivity by providing timely solutions for software, hardware, and networking issues. Working closely with the IT Support Team Manager and collaborating with cross-functional teams, the IT Analyst delivers responsive, detail-oriented, and customer-focused service that supports the company’s broader goals. This position requires someone who is both innovative in identifying process improvements and supportive in assisting end users with training and troubleshooting. The IT Analyst – Support contributes to a cohesive work environment by ensuring consistent communication, documenting resolutions, and maintaining strong relationships across the organization. At its core, this role is dedicated to enhancing operational efficiency and supporting the company’s technology-driven success. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field preferred. - 1-3 years of IT support experience, including telephone and email support for software and hardware issues. - Proficiency with Windows OS, Microsoft Office, and other standard desktop applications. - Knowledge of networking protocols and fundamentals. - Experience with O365 preferred. - Knowledge of VOIP phone systems a plus. - Familiarity with Yardi property management software and/or residential real estate industry experience a plus. - Strong troubleshooting and problem-solving abilities. - Ability to communicate technical information to non-technical users. - Superior customer service skills with excellent telephone etiquette. Requirements - Serve as the first point of contact for all end user support requests, including software, hardware, and networking issues. - Provide timely diagnosis, resolution, and documentation of issues in the ticketing system. - Deliver exceptional customer service through clear communication and professional support, including managers and executives. - Install, upgrade, and maintain end user software applications. - Provide support for standard software, including Microsoft Office, Windows OS, O365, and the company intranet. - Assist in training end users on tools and applications as needed. - Work collaboratively with IT team members and other technical personnel across departments. - Communicate effectively with business leaders and key stakeholders regarding technical solutions and updates. - Follow departmental standard operating procedures and meet SLA requirements. - Assist with documentation updates to ensure accuracy and alignment with evolving processes. - Identify and recommend improvements to IT support processes and procedures. - Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency. Benefits - Employee referral payment program - Educational Enhancement Program - Tuition Reimbursement - Medical, Dental, and Vision benefits - Life/ AD&D Insurance - Paid Parental Leave - Long and short term disability - Retirement Plan - 401(k) Plan - Volunteer & Community Service Opportunities - Discount on an apartment at any one of our properties

Systems Engineer Position Summary The Systems Engineer plays a critical role in supporting the organization’s technology infrastructure across the multi-family portfolio, with a primary focus on system reliability, scalability, security, and acquisition readiness. This role is responsible for engineering, implementing, and supporting enterprise technology solutions across cloud, on‑premise, and IoT environments, ensuring systems are standardized, well-integrated, and aligned with operational and business needs. This position requires a highly technical, detail-oriented, and innovative professional who takes ownership of systems, incidents, and initiatives from design through execution. The Systems Engineer works closely with IT pillar teams, security, and internal stakeholders to evaluate technology solutions, improve processes through automation, maintain accurate documentation, and support ongoing infrastructure and cloud operations. The core mission of this role is to maintain and evolve the company’s technology environment in a way that supports business continuity, growth initiatives, and long-term operational efficiency. Essential Duties Systems Engineering & Infrastructure Support - Engineer, implement, and support technology solutions across the multi-family portfolio, including servers, storage, network infrastructure, and IoT systems. - Provide day-to-day operational support for company infrastructure to ensure availability, performance, and reliability. - Implement, maintain, and manage system integrations across platforms and environments. - Perform root cause analysis on escalated issues and drive permanent, scalable resolutions. - Resolve Tier 2 incidents and service requests through the company ticketing system in accordance with established SLAs. Cloud & Microsoft Azure Administration - Implement, maintain, and manage Microsoft Azure services and technologies, including Azure AD, Azure AD DS, virtual machines, Intune, and single sign-on (SSO). - Evaluate cloud architecture and services to optimize performance, scalability, and cost. - Develop and maintain automation using PowerShell and other scripting platforms to improve system reliability and operational efficiency. Acquisition & Property Technology Enablement - Perform onsite technology due diligence during property acquisitions, including evaluation of cameras, access control systems, and other IoT devices. - Engineer solutions to onboard acquired systems into the enterprise environment while maintaining security and compatibility. - Provide budgetary estimates for due diligence activities and annual property technology budgets. - Implement assigned technology solutions during the acquisition and onboarding process. Collaboration, Security & Continuous Improvement - Collaborate with IT pillar teams to design, test, and implement scalable systems and future-state solutions. - Partner with the IT security team to ensure appropriate security controls are implemented across all systems and environments. - Evaluate new technology offerings and recommend enhancements or changes to the overall technology landscape. - Develop tools and processes to improve departmental efficiency and reduce manual effort. Documentation, Training & Knowledge Sharing - Create and maintain accurate technical documentation, including internal SOPs and system documentation. - Assist in the training and development of IT team members through knowledge sharing and technical support. - Develop and maintain cooperative, positive working relationships with employees across the organization. Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency. Qualifications Education & Experience: - 4-year college degree preferred. - 7-10 years of related IT experience supporting MS Windows based systems. - 5-years’ experience implementing and supporting MS Azure. - Excellent communication skills. - Analytical skills to evaluate solutions, billing, costs, and reports. - Solid understanding and related experience with virtualization technologies. - Proficient with PowerShell and other scripting platforms. - Strong work ethic and a strong desire to take ownership of incidents and requests. - Strong problem-solving skills, creative thinking, and innovation. Work Environment: - Primary work environment: Remote - Work schedule: Monday–Friday. - Travel up to 50% The “Benefits” of Employment - Employee referral payment program - Educational Enhancement Program - Tuition Reimbursement - Medical, Dental, and Vision benefits - Life/ AD&D Insurance - Paid Parental Leave - Long and short term disability - Retirement Plan - 401(k) Plan - Volunteer & Community Service Opportunities - Discount on an apartment at any one of our properties - Brand new amenity space that includes a full gym/fitness center and golf simulator Salary range: $75,000-$90,000 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. #LI-JS1 #AC899917

Position Summary As the Sales Specialist, your expertise is the linchpin in our leasing operations across diverse communities. Under the guidance of the Regional Sales Manager, you will spearhead the leasing initiatives, ensuring that every community you support is positioned for success by converting prospects to residents. In this essential role, you are an executor, implementing leasing activities that effectively meet the distinct needs of each prospective resident and deliver quality applications to each community. You are the catalyst, providing both the prospective resident and the community operations team with the insights and support necessary to support successful leasing interactions. You are the guardian, maintaining the integrity of our sales processes. And you are the tactician, fine-tuning the sales approach to maximize prospective resident satisfaction and deliver an exceptional experience. Most importantly, you are the builder of relationships, creating a foundation of trust and commitment that prioritizes the happiness of our prospects and the growth of our communities. Your collaboration with the community operations team is paramount in delivering our business goals. Essential Duties Sales Execution and Customer Experience: - Gain comprehensive knowledge of properties and markets to effectively address all prospect inquiries while ensuring Fair Housing compliance. - Identify prospect needs to provide customized leasing solutions and develop virtual leasing materials and tours. - Maintain high levels of customer satisfaction by creating a welcoming and supportive experience. Promptly addressing and resolving objections, issues, and concerns. - Consistently guide prospects through the leasing process to secure commitments. Collaboration and Communication: - Build and maintain relationships with operations teams to ensure a seamless transition of prospective residents to applicants. Sales Performance Analysis: - Track and report on personal sales metrics to measure the effectiveness of sales activities. - Provide insights and data-driven recommendations to the Regional Sales Manager for continuous improvement. Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency. Qualifications Education & Experience: - Three+ years of related experience or transferable skills. - Experience in sales with a proven record of achieving or exceeding sales targets. - Excellent communication, interpersonal, and problem-solving skills. Certificates, Licenses, Registrations: - A valid driver’s license. Tools & Systems: - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Proficiency in CRM software and sales performance tools. Physical Requirements & Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Physical Demands: - This role is primarily performed in a professional office environment. The position requires occasional travel to support properties in assigned region. While performing the duties of this role, the individual must be able to sit, stand, and work at a computer for extended periods, and travel by air or ground transportation as needed. Work Environment: - Primary work environment: Office (Remote). - Noise level: Quiet to moderate. - Work schedule: One set day off and one rotating to equal a 5 day work week. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Morgan Properties is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodation to qualified individuals with disabilities. MORGAN PROPERTIES VALUES: At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE: - Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results. - Respect: We support each other, remaining loyal and honest through adversity and challenges. - Integrity: A commitment to do right by our employees, residents, and communities. - Diversity: We embrace and celebrate differences. - Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before. The “Benefits” of Employment - Employee referral payment program - Educational Enhancement Program - Tuition Reimbursement - Medical, Dental, and Vision benefits - Life/ AD&D Insurance - Paid Parental Leave - Long and short term disability - Retirement Plan - 401(k) Plan - Volunteer & Community Service Opportunities - Discount on an apartment at any one of our properties Salary range: $56,500 - $65,000 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. #AC899909 #LI-JS1

Sales Specialist Position Summary As the Sales Specialist, your expertise is the linchpin in our leasing operations across diverse communities. Under the guidance of the Regional Sales Manager, you will spearhead the leasing initiatives, ensuring that every community you support is positioned for success by converting prospects to residents. In this essential role, you are an executor, implementing leasing activities that effectively meet the distinct needs of each prospective resident and deliver quality applications to each community. You are the catalyst, providing both the prospective resident and the community operations team with the insights and support necessary to support successful leasing interactions. You are the guardian, maintaining the integrity of our sales processes. And you are the tactician, fine-tuning the sales approach to maximize prospective resident satisfaction and deliver an exceptional experience. Most importantly, you are the builder of relationships, creating a foundation of trust and commitment that prioritizes the happiness of our prospects and the growth of our communities. Your collaboration with the community operations team is paramount in delivering our business goals. Essential Duties Sales Execution and Customer Experience: - Gain comprehensive knowledge of properties and markets to effectively address all prospect inquiries while ensuring Fair Housing compliance. - Identify prospect needs to provide customized leasing solutions and develop virtual leasing materials and tours. - Maintain high levels of customer satisfaction by creating a welcoming and supportive experience. Promptly addressing and resolving objections, issues, and concerns. - Consistently guide prospects through the leasing process to secure commitments. Collaboration and Communication: - Build and maintain relationships with operations teams to ensure a seamless transition of prospective residents to applicants. Sales Performance Analysis: - Track and report on personal sales metrics to measure the effectiveness of sales activities. - Provide insights and data-driven recommendations to the Regional Sales Manager for continuous improvement. Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency. Qualifications Education & Experience: - Three+ years of related experience or transferable skills. - Experience in sales with a proven record of achieving or exceeding sales targets. - Excellent communication, interpersonal, and problem-solving skills. Certificates, Licenses, Registrations: - A valid driver’s license. Tools & Systems: - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Proficiency in CRM software and sales performance tools. Physical Requirements & Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Physical Demands: - This role is primarily performed in a professional office environment. The position requires occasional travel to support properties in assigned region. While performing the duties of this role, the individual must be able to sit, stand, and work at a computer for extended periods, and travel by air or ground transportation as needed. Work Environment: - Primary work environment: Office (Remote). - Noise level: Quiet to moderate. - Work schedule: One set day off and one rotating to equal a 5 day work week. The “Benefits” of Employment - Employee referral payment program - Educational Enhancement Program - Tuition Reimbursement - Medical, Dental, and Vision benefits - Life/ AD&D Insurance - Paid Parental Leave - Long and short term disability - Retirement Plan - 401(k) Plan - Volunteer & Community Service Opportunities - Discount on an apartment at any one of our properties - Brand new amenity space that includes a full gym/fitness center and golf simulator Salary range: $57,000-$70,000 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. #LI-JS1 #AC988809