Moore DM Group LLC

Role Description As the Senior Digital Media Planner, you will manage and grow digital media initiatives for Moore Digital's non-profit clients. You will: - Plan, develop, and manage cross-channel paid digital media and conversion programs featuring programmatic CTV, display, native, paid social, and paid search digital advertising, focusing on donor acquisition and revenue generation. - Be the point person within Moore Digital, owning communication with agency contacts, strategists, and clients regarding strategy, status, results, and continuation plans. - Ensure the best strategy is implemented for the client and that the campaign is executed flawlessly. - Work towards achieving set goals, viewed as a partner on the client’s team. - Combine significant strategic planning, digital media management, analytic and account management experience. - Flourish in a fast-paced, creative environment with ever-shifting schedules and priorities. - Provide leadership, mentorship, and training to the Media Planning team. - Be the planner for one or more of Moore Digital's clients. Qualifications - 8+ years of experience developing and managing digital media campaigns, including at least two years as a senior member of a digital team. - Bachelor's degree or equivalent; degree in marketing or communications preferred but not required. - Wide and deep understanding of programmatic media, search, and paid social landscape. - Nonprofit-specific experience preferred; experience generating new leads, customers, and revenue an absolute must. - Proficiency with Google Analytics, Google AdWords, Bing Ads, Facebook, and programmatic display platforms preferred. - Experience with e-CRM platforms such as Blackbaud Convio/Luminate Online, Salsa, Classy, Engaging Networks highly preferred. - Leadership and people management experience and proficiency; customer-service oriented attitude. - Ability to handle multiple complex projects; a resourceful self-starter who can take initiative and follow through on projects. - Attention to detail and strong organizational skills. - Strong written and verbal communication skills. Requirements - Work with internal (sister agencies and strategy team) and external clients to develop strategic plans and projections for existing and incoming clients. - Meet with clients regularly to present results, discuss strategy, and plan for future campaigns. - Effectively communicate with programmatic, search, and social buyers to ensure campaigns are executed according to client parameters and approved strategy. - Plan digital campaigns, including research, strategy, analysis, and ongoing optimizations. - Collaborate with client teams including account managers, project managers, digital strategists, and creative staff to develop thoughtful solutions that achieve our clients' goals. - Prepare and maintain media budgets and projections for internal teams and clients. - Ensure timely and accurate delivery of multichannel plans and reports. - Analyze and interpret campaign data daily/weekly to improve performance and alert client and internal teams about potential shortfalls and optimizations. - Stay up to date on new technologies to help identify value-driven ideas for clients. - Continuously learn skills necessary for personal and team growth. - Support the leadership of the Media Planning department, providing leadership and mentorship to more junior members of the planning team. - Establish new and enhance existing processes to make them more efficient and socialize with the broader team. - Participate in RFP responses by providing an overview of strategies, cost and revenue projections, and by answering technical questions about media department capabilities. - Work with analytics team to develop optimal reporting solutions for paid digital media, including search, social, programmatic, and others. - Provide leadership for internal teams and external media agencies or partners to identify opportunities that lead to effective or efficient outcomes. - Lead a team of planners and/or Jr. planners to execute the tasks required to deliver flawless digital campaigns for our clients. - Potential to include after-hours engagement in Rapid Response situations. Benefits - Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth. - Collaborate with industry subject matter experts with over 5,000 employees across the enterprise. - Comprehensive healthcare, paid holidays, and generous paid time off to recharge and pursue other passions. Company Description Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

Role Description Experienced professional specializing in data segmentation, processing, and list management for direct marketing and merge purge campaigns. Skilled in leveraging CRM data, working with complex matching logic, and applying business rules to optimize performance. Adept at delivering high-quality, on-budget, and on-time results while building strong client relationships and ensuring exceptional service. Proven record of accomplishment of implementing process improvements and automation to enhance operational efficiency. Strong technical proficiency with data integration and cleansing tools, combined with the ability to collaborate effectively with both technical and non-technical stakeholders. This is a senior role that will require delivering large-scale process improvement efforts that span across the team and services. This full-time, salaried position is a US-based remote role. Your Impact - Accountable for maintaining a high degree of Client Satisfaction that includes internal team partners as "Clients". - Accurately records business metrics: Time Tracking, Quality, and Billing per established business and team policies. - Challenges the status quo for implementing process improvement at an individual level while also recommending improvements at the team level. - Develop strong relationships with both internal and external partners while balancing client satisfaction against strong service delivery. - Effectively communicates project status and risks in a timely fashion to leadership and account manager. - Ability and willingness to adopt and contribute to change while avoiding change for the sake of change. - Balances the needs of the business, clients, and team, applying business acumen to decision-making. - Ensures comprehensive, clear, and accurate documentation of assigned work. - Identifies risk of challenges and conflicts, escalating them to management for remediation. - Completes other job-related tasks as assigned. Your Profile - Previous experience in Non-Profit Donor Fundraising Acquisition Merge-Purge preferred. - A bachelor's degree in a related field or equivalent experience. - A strong professional background in segmentation, list pulls, data hygiene, and data processing services. - Experience with SQL and the ability to successfully work with disparate data across multiple sources using multiple tools: E.g., SSIS, SSMS, Alteryx. - An in-depth understanding of donor management, data services, data processing, and analytics. Your Skills - Exceptional verbal and written communication skills. - The ability to work cooperatively with your peers and management team. - A high level of organization and a keen eye for detail. - An ability to simultaneously manage multiple projects while demonstrating the competency to prioritize and meet timelines. - Experience working with structured and unstructured data. - An ability to troubleshoot errors and overcome technical challenges. - Provable experience in process improvement and quality control practices and methodologies. - Maintains self-awareness in interactions and fosters strong relationships, especially during conflicts. - Adept at working with changing landscapes and resisting stagnation due to the number of details or challenges. Joining Moore, You Will - Do meaningful, life-changing work every day by supporting the nation's most beloved nonprofits and service organizations. - Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth. - Collaborate with industry subject matter experts among over 5,000 employees across the enterprise. - Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits. - Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions. Moore's Commitment to Candidates Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.