Mo' Bettahs

• Serve as the first point of contact for all catering inquiries for the restaurants in your district. • Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders. • Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit. • Answer customer questions, make recommendations, and upsell catering packages when appropriate. • Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly. • Coordinate order and delivery fulfillment with your Mo' Bettahs location. • Communicate effectively with your general manager and the team to ensure timely preparation and delivery. • Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction. • Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business. • Work closely with each restaurant's leadership to optimize the catering process. • Identify opportunities to improve efficiency and guest experience. • Assist in resolving any issues related to catering orders, ensuring a positive outcome for the customer.

• Serve as the first point of contact for all catering inquiries for the restaurants in your district • Respond promptly to inbound calls, emails, and online submissions to assist guests with catering orders • Provide detailed information about our catering menu, pricing, and service options while embodying the Aloha spirit • Process and confirm all catering orders with accuracy, ensuring all necessary details are recorded correctly • Coordinate order and delivery fulfillment with your Mo’ Bettahs location • Communicate effectively with your general manager and the team to ensure timely preparation and delivery • Proactively follow up with customers to confirm details, provide updates, and ensure satisfaction • Maintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat business • Work closely with each restaurant's leadership to optimize the catering process • Identify opportunities to improve efficiency and guest experience • Assist in resolving any issues related to catering orders

• Lead the execution of the brand daily • Competent in all FOH & BOH position • Responsible for the cleanliness of the restaurant, FOH & BOH • Responsible for Same Store Sales growth • Responsible for line speed to be measured using transaction times • Serve as primary point of contact for all customer service matters and responsible for overall customer reviews • Handle the execution of quality food following proper procedures and Mo’ Bettahs standards • Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer • Review weekly employee schedules • Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc. • Have a thorough knowledge of the Mo’ Bettahs culture • Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance • Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook

• Mentor & lead your team of General Managers in various locations • Oversee the development of the Mo' Bettahs brand daily • Be the contact for all business operations within your district • Ensure the growth and development of your teams within the district • Handle the day-to-day operations and execute strategic plans for same-store sales growth