Murphy-Hoffman Company (MHC Kenworth)

• Provide end-to-end project management throughout the onboarding and implementation of MHC’s product suite of solutions to enterprise level customers • Work with customers to perform business process analysis, define integrations, perform testing and troubleshooting, and guide the customers to successful completion of projects • Communicate/escalate customer status and issues to team leaders and other appropriate members of the team • Serve as the internal voice of the customer to inform the Product Team of customer and industry feedback into the solutions • Collaborate with other internal departments to continue to improve the customer's experience with MHC • Be part of a team of specialists that help expand the usage of the solutions by working with the customer teams to help to bring ROI to the customer

• Develop and execute sales strategies to drive growth by identifying, pursuing, and closing high-value deals with new customers. • Build strong, lasting relationships with key stakeholders, including C-level executives. • Lead direct sales efforts and channel-driven initiatives, to expand reach and accelerate revenue. • Lead discovery conversations to uncover customer pain points, desired outcomes, and hidden requirements, translating them into tailored solution strategies. • Prepare compelling business cases, solution briefs, and presentations that frame product benefits in terms of ROI, cost savings, and strategic impact. • Work closely with Channel Sales Executives to increase pipeline opportunities. • Collaborate with cross-functional teams such as Marketing, Product, and Customer Team to ensure smooth onboarding, customer satisfaction, and alignment with market needs.