meutudo.

• We are transforming credit in Brazil to improve people’s lives in a fair and secure way, offering more affordable credit when they need it; • Join us and be part of this transformation.

• We are transforming credit in Brazil to improve people’s lives in a fair and secure way by providing more affordable financing when they need it. • We are a credit solutions fintech that, since 2018, has operated without intermediaries and without the bureaucracy of large banks. • We deliver a personalized experience characterized by dynamism and transparency, always valuing our greatest asset: people.

• Serve as the primary technical lead for the AI/CX area, driving architecture, engineering standards and the evolution of services. • Act hands-on in evolving critical applications built with Python/FastAPI. • Ensure operational robustness in event-driven flows, with a focus on reliability, scalability and resilience. • Advance the applied AI layer for customer service, including prompts, flow behavior, model parameters, fallback mechanisms and safe rollout practices. • Lead decisions on observability, testing, logging, monitoring and incident response. • Continuously improve the quality of AI responses and the effectiveness of ticket automation based on operational data and real user behavior. • Bridge architecture and business, translating support and operations problems into sustainable technical solutions. • Support and develop the team, raising technical capability, execution discipline and operational maturity of the area.