Metrum Research Group

Role Description At Metrum Research Group, we combine cutting-edge science, data, and technology to solve complex challenges in drug development and healthcare innovation. We are seeking individuals with 10+ years of postdoctoral experience who thrive in collaborative, agile environments and are passionate about advancing modeling and simulation approaches that drive meaningful impact for clients and patients. Join a team that values innovation, scientific rigor, and real-world impact, where your work truly matters. - Scientific lead on the project and be the client's main source of contact. - Perform all aspects of modeling and simulation to support drug development and clinical trials. - Provide consultation and technical guidance for clients. - Prepare reports and presentations for internal and external dissemination. - Works collaboratively within assigned agile project team(s) to accomplish team goals. - Participate in MetrumRG training courses as a teacher or aid. - Present and publish scientific findings. - Provide mentoring to scientific staff. - Serve a leadership role in advancing the goals of the company. - Project scoping and proposal preparation. - Generate new business leads. Qualifications - Excellent written and verbal communication skills. - Ability to apply modeling and simulation tools such as NONMEM, ADAPT, and stan to quantitative decision making. - Perform programming and use statistical tools such as stan, R, or SAS. - Ability to sit on drug development teams as pharmacometrician or statistician or systems pharmacologist. - Desired: Perform Bayesian data analysis. - Ability to work with others to complete team level tasks. - Fluent in the use of Internet technologies and web-based software. Requirements - Ph.D. degree in a scientific discipline (pharmaceutical sciences, pharmacokinetics, mathematics, statistics, biomedical engineering or a related field) or Master's degree with relevant experience, or equivalent. - Experience: 10+ years direct postgraduate experience. - Demonstrated technical abilities and desire to advance the science and assume a leadership position within the company and scientific community. Physical Demands - The job frequently requires working at a computer terminal, standing or sitting, and the ability to operate the computer with proficiency. Work Environment - The work environment is quiet with no adverse conditions. Company Description Metrum Research Group is an Equal Opportunity Employer. MetrumRG believes that innovation is cultivated when we challenge each other with new ideas and perspectives. MetrumRG is an equal opportunity employer that is committed to building a diverse and inclusive team. All employment decisions are based on qualifications, merit, and business needs, and we prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. MetrumRG is committed to providing equal employment opportunities and reasonable accommodations for candidates and employees with disabilities. We encourage all qualified candidates to apply for positions within our organization. If you require reasonable accommodation because of a medical condition for the application or interview process, please contact Scotti Rylands or our Talent and Culture Department, (860)735-7043 x-622, or message us and we will work with you to meet your needs.

• Support early-stage product discovery and planning for platform capabilities, particularly in HPC and AI/ML workloads • Act as the “voice of the market” during roadmap planning and backlog grooming • Collaborate with product, engineering, and architecture teams to translate vision into execution • Assist in driving initiatives related to: Compute orchestration, Workload scheduling, Data-intensive pipelines, AI/ML tooling • Stay current on emerging technologies (e.g., GPUs, AI agents, LLM integrations, cloud-native scaling) and contribute to platform direction • Engage with clients and internal stakeholders to support product design and development • Facilitate Agile sprint ceremonies and support SDLC processes from discovery through release • Assist with: Product UAT, KPI reporting and product metrics tracking, Regulatory documentation, Client-facing instructional materials • Develop and maintain user journey maps • Structure, document, and model product requirements • Evaluate solution options and estimate business value • Analyze and manage changes to requirements and designs • Build strong partnerships across product, engineering, and design teams

• Serves as a key interface with external customers during the sales process • Administers and maintains the QS use of the Hubspot CRM system • Documents, standardizes, and improves key sales operational processes • Manages the administrative workflow for all customer contracts • Generates and maintains regular sales performance reports

• Develop and implement overall marketing strategy for QS service offerings • Manage and maintain company website to ensure content is up to date • Lead redesign/refresh project and oversee vendor activities • Design and execute lead generation strategies to drive awareness, engagement, and new business opportunities • Develop marketing collateral including explainer videos, case studies, FAQs, capabilities presentations • Develop and execute data-driven digital campaigns, optimizing performance through A/B testing • Track and communicate to leadership engagement metrics such as MQLs and conversion rates • Serve as internal expert for marketing tools including Hubspot Marketing Hub, Hubspot CMS, ZoomInfo, Canvas • Manage company-wide brand style guide and social media policy • Manage social media accounts, newsletters, blog, etc. • Lead event logistics and represent MetrumRG at key conferences and scientific meetings • Capture key takeaways, prospect feedback, and interest patterns to inform future engagement

At Metrum Research Group, we partner with pharmaceutical and biotech companies to solve complex drug development challenges using advanced quantitative sciences, including pharmacometrics, modeling, and simulation. Our work helps inform critical decisions and plays a meaningful role in bringing new therapies to patients. We are looking for a Sales and Client Services Coordinator who enjoys building relationships, thrives in a fast-paced environment, and takes pride in keeping processes organized and running smoothly. This is a great opportunity to be part of a collaborative, mission-driven team, gain exposure to the business side of science, and grow at the intersection of client engagement, operations, and innovative scientific work. Job Summary The Sales and Client Services Coordinator, Quantitative Sciences holds administrative ownership of client relationships, with a core responsibility for shepherding clients through the sales funnel from initial lead to final conversion/contract execution. This customer-facing role ensures a highly positive and efficient client experience while optimizing the overall efficiency and effectiveness of the QS sales process. Critical operational support is provided to the business development team, focusing on sales administration, support, and process standardization. Responsibilities - Client Experience & Interface: Serves as a key interface with external customers during the sales process, providing excellent customer service and interaction to ensure a smooth, professional, and efficient client journey. - CRM and Data Management: Administers and maintains the QS use of the Hubspot Customer Relationship Management (CRM) system, ensuring timely data capture and accuracy across all customer and pipeline records. - Sales Process Optimization: Documents, standardizes, and improves key sales operational processes, including lead routing, opportunity management, and sales reporting. - Contract Administration Support: Manages the administrative workflow for all customer contracts (CDA, MSA, Work Orders, etc.), including tracking, version control, and facilitating internal review and final execution in a manner that supports the conversion timeline. - Reporting and Analysis: Generates and maintains regular sales performance reports, pipeline forecasts, and key performance indicator (KPI) dashboards for leadership review. - Proposal Support: Coordinates the internal components of the project proposal process, multitasking to manage timelines and ensuring necessary inputs from team scientists and resource management are collected and populated efficiently. - Tool and Technology Support: Serves as the key user for sales enablement tools (e.g., Hubspot), providing training and troubleshooting support to the team. - Meeting Facilitation: Owns the scheduling, preparation, and facilitation of internal meetings including weekly Dashboard Reviews and QS BD meetings. - Compliance: Ensures all sales processes and documentation comply with company policies and legal requirements. Requirements, Skills - Exceptional customer service and interpersonal skills for effective client interaction. - Superior written and oral communication skills, essential for effective client interaction and internal documentation. - Proven ability to multitask effectively, manage multiple priorities, and maintain a high level of performance in a fast-paced environment. - Strong analytical and problem-solving skills, with a focus on improving business processes. - High degree of proficiency in Hubspot CRM software and sales automation tools. - Excellent organizational skills, strong follow-through, and exceptional attention to detail. - Comfort with scientific and biomedical topics and an eagerness to learn. Education and Experience A 4-year college degree is required or equivalent experience (Business, Operations, Communications, or related field). Experience: 4-6 years experience in sales operations, customer relations, business administration, or a similar analytical role supporting a sales or business development function. Physical Demands The job frequently requires working at a computer terminal, standing or sitting, and the ability to operate the computer with proficiency. Work Environment The work environment is quiet with no adverse conditions. Metrum Research Group is an equal opportunity employer Metrum Research Group EEO Statement MetrumRG believes that innovation is cultivated when we challenge each other with new ideas and perspectives. MetrumRG is an equal opportunity employer that is committed to building a diverse and inclusive team. All employment decisions are based on qualifications, merit, and business needs, and we prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. MetrumRG is committed to providing equal employment opportunities and reasonable accommodations for candidates and employees with disabilities. We encourage all qualified candidates to apply for positions within our organization. If you require reasonable accommodation because of a medical condition for the application or interview process, please contact Scotti Rylands or our Talent and Culture Department, (860)735-7043 x-622, or message us and we will work with you to meet your needs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position combines scientific leadership, client engagement, and people development. You will lead a team of modeling and simulation scientists while also serving as a Project Leader on client engagements. You will shape pharmacometric strategy, guide quantitative decision making, and contribute to the broader scientific community through publication and presentation. This role may be hired at the Principal Scientist I or II level based on experience and demonstrated leadership impact. What You Will Do - Lead and mentor a group of PKPD modeling and simulation scientists - Support the professional growth and scientific development of team members - Design and implement quantitative, data driven pharmacometric strategies to guide drug development programs - Perform and oversee modeling and simulation analyses supporting clinical trials and regulatory strategy - Provide strategic drug development consultation and technical guidance to clients - Contribute to business development through project scoping and proposal preparation - Prepare and deliver reports and presentations for internal and external audiences - Present and publish scientific findings - Participate in company training initiatives as an instructor or contributor - Advance the scientific and strategic goals of the organization Qualifications - PhD in pharmaceutical sciences, pharmacokinetics, mathematics, statistics, biomedical engineering, or a related discipline, or a Master's degree with substantial relevant experience - 8+ years of postgraduate experience in modeling and simulation - Demonstrated experience leading individuals or teams - Strong mentoring and coaching skills - Deep expertise in PKPD and pharmacometrics within drug development - Proficiency in tools such as NONMEM, MONOLIX, STAN - Experience with R, SAS, or similar statistical programming platforms - Experience with Bayesian data analysis - Excellent written and verbal communication skills - Ability to collaborate effectively across multidisciplinary teams Benefits - Competitive compensation - Comprehensive benefits package