MetaLab

• Collaborate closely with designers, engineers, producers, and stakeholders to identify opportunities where motion can improve usability, communication, and overall product experience. • Create high-quality animations, interaction flows, transition concepts, and motion studies that elevate the overall product experience. • Partner closely with engineers to communicate motion intent clearly and ensure thoughtful, high-quality implementation in production. • Translate business goals and product strategy into motion concepts and interaction systems that improve clarity, usability, and flow. • Communicate nuanced motion decisions clearly across disciplines, advocating for thoughtful interaction design throughout the product development process. • Bring client brands to life within digital products while expanding and extending existing visual systems through motion. • Help improve internal motion workflows, tooling, and processes that accelerate quality and collaboration. • Help promote an inspiring, collaborative and inclusive environment for the team. • Mentor and support other Motion Designers through feedback, collaboration and craft leadership.

• Design and ship product experiences across web, mobile, AI-native, and emerging interfaces • Translate ambiguous product briefs into working prototypes and shipped artifacts, not just static mockups • Use AI tools and agents as a core part of your workflow to design, prototype, and produce working code • Collaborate closely with engineering leads on larger products while independently owning implementation for prototypes, MVPs, and smaller products • Present work clearly to clients and internal teams, holding the line on design quality while moving at the pace the work demands • Build, test, and improve the design tooling and AI workflows themselves, feeding honest learnings back to R&D

Title: Design Director Location: Remote Job Description: We are open to remote candidates located within PST to BRT time zones. At Metalab, we partner with companies ready to change the world—helping them create products that improve lives, reshape markets, and shift culture. As a Design Director, you’ll play a pivotal role in shaping the quality of our work and nurturing the talent of our design team. You will lead with vision, balancing execution with mentorship to ensure teams deliver outstanding, high-impact design solutions. You’ll collaborate closely with cross-functional partners, driving both business and user value while setting a clear standard for design excellence. You thrive in ambiguity, bring strategic thinking to complex challenges, and elevate the work through deep expertise in product design, brand, and storytelling. As a leader, you’ll advocate for high-quality, user-centred design and ensure that Metalab remains at the forefront of digital innovation. What you’ll do: Lead by Doing - Balance leadership with hands-on design execution, working alongside teams to create and ship exceptional work. - Apply deep expertise in product design, design systems, product strategy, and human-centred design to guide and refine work. - Actively contribute to raising the bar for design excellence, providing clear and actionable feedback to project teams. Client Engagement & Delivery Success - Serve as a trusted design advisor to clients, guiding them through the design process, presenting work, managing feedback, and building strong relationships grounded in Metalab’s point of view on design direction and execution. - Drive strategic project success by applying service design and change management principles. - Partner with the Business Development team to scope work and identify strategic business development opportunities. Advocacy & Leadership at Metalab - Foster a collaborative, inclusive, and high-performance design culture. - Partner with Metalab leadership to drive engagement and maintain a strong company culture. - Hire, mentor, and develop design team members, ensuring a strong pipeline of leadership within the design team. - Represent Metalab in the design community, attracting top talent and new business opportunities. What we’re looking for: Technical Expertise - UX Design: You define UX quality standards, push teams toward innovation, and drive best practices across research, strategy, and execution. - Visual Design: You champion high-quality visual execution and stay current on trends, emerging technologies, and tooling. - Product Strategy: You ensure design work aligns with overarching product roadmaps, release strategies, and market positioning. - Critique & Collaboration: You guide teams in fostering a culture of constructive critique, both internally and with clients. - Research: You leverage qualitative and quantitative data to inform and validate design decisions. - Content Design: You advocate for clear, compelling communication that aligns with brand strategy and user experience. Leadership & Influence - Selling Design: You craft compelling narratives that help clients understand and buy into design decisions. - Vision: You lead teams in developing experience concepts, balancing business goals, user needs, and innovation. - Creative Direction: You ensure the strategic and creative impact of all projects, guiding teams through execution and client presentations. - Systems Design: You define scalable design systems that ensure usability, adoption, and long-term maintainability. - Brand Strategy: You confidently lead brand workshops and strategy sessions, guiding clients toward compelling creative directions. Requirements: - Proven experience managing and mentoring design teams through complex challenges while maintaining high-quality output. - Strong communication and presentation skills, with the ability to align and influence diverse stakeholders. - Experience collaborating with cross-functional teams to drive business priorities and deliver tangible value. - Active engagement in the design community, sharing insights through articles, panels, and thought leadership. - A passion for inclusive design practices and fostering a collaborative team environment. - Knowledge of change management and service design principles. - Strategic thinking, with the ability to contribute to business development and client relationship-building. Equal opportunity employer Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don’t check every box? Reach out anyways! We’re an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent, and we’re proud of our global perspective.

• Lead the brand design process from concept to execution, setting the creative and strategic vision for brands. • Develop inspiring, relevant, and scalable brand identities that strengthen digital products and businesses. • Act as a trusted partner to clients and internal teams, educating them on brand best practices and guiding them through a rigorous but agile branding process. • Work closely with Product Designers, Product Managers, and Client Partners to ensure brand identity aligns seamlessly with product experiences. • Advocate for brand thinking across the organization, increasing brand literacy within our teams and clients. • Deliver polished, well-documented brand systems that serve as an enduring source of truth for internal and external teams. • Push creative boundaries, exploring motion, 3D, and interactive elements to elevate brand experiences. • Present, sell, and defend creative work to stakeholders, ensuring buy-in and alignment at every stage of the process.

• You'll work across many aspects of the design process. Our Principals are true multidisciplinary designers and craftspeople, bridging experience, visual, and motion design to create exceptional digital products. • Set the bar for quality on your projects. Typically you’ll be the only principal designer on a project, so you’ll be identifying opportunities to elevate the work and the team around you, often pushing clients and colleagues outside of their comfort zones to deliver exceptional products. • Support other designers of all levels in the work and help to promote an inspiring and inclusive environment for the team. • Work closely with our brand team to ensure that the brand principles are translated into the products we design. • Collaborate with design specialists. • Participate with research and strategy to generate and evaluate design opportunities, and test solutions through storyboards and prototypes. • Collaborate directly with and present to key client team members. • Work hand-in-hand with engineers and product team members to foster innovation and ensure feasibility and fidelity of implementation. • If desired, you have the opportunity to coach and mentor other designers. • Share your knowledge and approach to the craft with the broader design team at Metalab and the wider industry.

• Contribute to the product strategy definition and creation and maintenance of product roadmaps by incorporating stakeholder inputs, user needs, market research, project timelines, and business objectives. • Contribute to the creation of the product architecture and definition, collaborating with engineering and design teams to ensure technical feasibility and alignment with business goals and user needs. • Manage the delivery process, including feature prioritization, release planning, and coordination with engineering and operations teams to ensure timely and successful product launches. • Lead ongoing requirements gathering, feature definition, and documentation for research, design, and engineering. • Prioritize design and development activities to keep the team and client laser-focused on solving the right problem at the right time. • Generate various product artifacts, such as backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, and logic flows, to support the design and engineering teams and keep them unblocked. • Collaborate with engineering leads and project management to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments.

• Own the creative strategy and visual direction for all Metalab marketing initiatives. • Translate complex product work into compelling, story-driven visual narratives. • Craft high-impact case studies, landing pages, showreels, campaign assets, social content, and thought leadership visuals. • Evolve and safeguard the Metalab brand across every public touchpoint. • Collaborate with product designers and client teams to extract the strongest stories from our work. • Guide motion direction and interaction storytelling across web and video. • Ensure everything we put into the world reflects the quality, craft, and ambition of our client work. • Experiment with emerging tools and formats, including AI-assisted workflows, to push our storytelling forward. • Raise the creative bar internally and contribute to the broader design culture at Metalab.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Now, we’re looking for a Senior Brand Designer to own the direction of our visual brand and to help us tell those stories. This is not a traditional marketing design role. It’s a narrative-driven brand design position embedded within our marketing team. Your job is to translate product thinking, design craft, and strategic impact into visual stories that earn attention and drive new business. You’ll own and evolve how Metalab shows up in the world. From case studies and launch moments to showreels, landing pages, campaigns, and social storytelling, you’ll craft the visual narratives that showcase our work at the level it deserves. You are a designer who believes great storytelling is design. You sweat the details, understand product deeply, and you know how to turn complex flows, systems, and strategy into clear, compelling, emotionally resonant stories. This role reports directly to Marketing and works closely with Brand, Product Design, Client Partners, and Leadership. You’ll be deeply connected to the wider design team, with opportunities for mentorship and continued growth. Why This Role Matters: Metalab has shaped products worth billions. But great work only creates opportunity when it’s told well. This role ensures our story is told with the same level of intention, craft, and ambition as the products we design. If you care about narrative. If you believe design is what makes products unforgettable. If you want to shape how one of the industry’s most respected product design studios shows up in the world, we’d love to talk. What You’ll Do - Own the creative strategy and visual direction for all Metalab marketing initiatives. - Translate complex product work into compelling, story-driven visual narratives. - Craft high-impact case studies, landing pages, showreels, campaign assets, social content, and thought leadership visuals. - Evolve and safeguard the Metalab brand across every public touchpoint. - Collaborate with product designers and client teams to extract the strongest stories from our work. - Guide motion direction and interaction storytelling across web and video. - Ensure everything we put into the world reflects the quality, craft, and ambition of our client work. - Experiment with emerging tools and formats, including AI-assisted workflows, to push our storytelling forward. - Raise the creative bar internally and contribute to the broader design culture at Metalab. Who You Are - A narrative thinker. You see structure, pacing, and emotional arcs in design. - A brand or graphic designer with strong digital / product literacy. You understand UX, systems, motion design and what it takes to ship digital products. - Obsessed with craft and quality. You notice what others miss. - Comfortable owning creative direction while collaborating cross-functionally. - Confident presenting and defending design decisions to internal stakeholders and leadership. - Energized by feedback and iteration. - Curious about new tools, formats, and technologies, including AI. Must-Haves - 5+ years of experience in brand, visual, graphic, or digital design. - A portfolio that demonstrates strong visual design work and narrative-driven storytelling. - Experience designing marketing websites, case studies, social assets, or campaign work for digital products or services. - Mastery of Figma and fluency in the Adobe Creative Suite. - Strong motion and interaction sensibilities. Experience with tools like After Effects, Lottie, Rive, Blender, or similar tools is an asset. - Experience building scalable brand systems that extend across product and marketing. - Ability to translate strategic thinking into clear, compelling visual systems. - Strong presentation skills, both written and verbal. Nice-To-Haves - Experience working at a product design agency or in a high-growth startup. - Motion, 3D, or experimental digital storytelling skills. - Comfort writing or shaping strategic and creative copy. Equal Opportunity Employer Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don’t check every box? Reach out anyways! We’re an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent, and we’re proud of our global perspective.

• Define and evolve Metalab's product and brand design vision. • Coach senior design leaders and project teams. • Model creative excellence in your own work. • Own design quality across the department, offering constructive feedback. • Guide strategic direction across brand and product design engagements. • Oversee, create and refine brand systems that work seamlessly into product experiences. • Push creative boundaries by integrating motion, 3D, and interaction design. • Lead cross-disciplinary reviews. • Collaborate with design leadership to influence design department direction. • Represent Metalab in the design community through thought leadership and speaking opportunities.

• Guide the design process throughout the entire project lifecycle • Drive client presentations and discussions of your team’s work • Respectfully decline the status quo and push both clients and colleagues outside their comfort zones • Foster positive client relationships and directly influence client stakeholders • Work with Project Delivery Managers and Client Partners to scope project requirements • Help promote an inspiring and inclusive environment for the team • Coach and mentor Product Designers to determine and work towards desired career growth paths, sharing tailored feedback and guidance, and monitoring overall fulfillment and happiness • Work hand-in-hand with engineers and product team members to foster innovation and ensure feasibility and fidelity of implementation • Promote a culture of autonomy balanced with proven ways of working