
Memorial Sloan Kettering Cancer Center
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Memorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
23 Jobs
Analyst, Prospect Development
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Title: Analyst, Prospect Development Location: United States Full time job requisition id 96142 About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: The Office of Development is seeking a Prospect Development Analyst to join the Decision Science & Prospect Development team. MSK’s Office of Development continues to grow an outstanding Decision Science and Prospect Development operation that fuels our vital fundraising mission. With millions of engaged donors supporting the fight against cancer, this role offers both a remarkable opportunity and a meaningful challenge. The Prospect Development Analyst will serve as a strategic partner to gift officers and Development leaders, providing research-driven insights, analytical recommendations, and collaborative portfolio support that inform fundraising strategy and drive philanthropic success. Role Overview - Research and analyze prospect information using MSK systems and external sources, including financial capacity, professional and personal background, philanthropic interests, social networks, and reputational considerations - Provide clear, strategic recommendations on prospect assignment, engagement pathways, and solicitation strategies to advance prospects through the fundraising cycle - Partner closely with gift officers and Development colleagues in portfolio optimization, prospect strategy discussions, and implementation of recommended approaches - Prepare high-quality written communications that translate complex research into accessible, actionable insights for cultivation, solicitation, and stewardship - Maintain accurate prospect development documentation within the CRM system and collaborate with operations teams on data integrity and information management - Contribute actively to continuous improvement initiatives that streamline processes and enhance team-wide effectiveness - Exercise sound judgment and maintain confidentiality while managing sensitive donor and prospect information Key Qualifications - Minimum of two years of experience in prospect development, fundraising, or a related analytical role - Strong research and analytical abilities with skill in synthesizing information from multiple sources - Excellent written and verbal communication skills, with experience turning complex details into clear, strategic recommendations - Experience assessing information to make strategic recommendations in a professional setting - Background in major gift fundraising, healthcare philanthropy, or nonprofit operations is a plus - Cover letter and resume required Core Skills - Analytical thinking and ability to draw strategic insights from diverse data inputs - Clear, concise writing skills adaptable for different audiences - Strong collaboration, relationship-building, and consultation skills - Strong time‑management and organizational skills with the ability to balance multiple projects - Demonstrated success working both independently and collaboratively within a team environment Additional Information - Location: hybrid (primarily remote, should be available to come onsite if needed once a year) - Schedule: Monday – Friday 37.5 hours - Reporting to: Office of Development – Decision Science & Prospect Development Helpful Links - Compensation Philosophy - Benefits Pay Range: $83,800.00 - $134,000.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Medical Coding Specialist I – Inpatient
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
• Analyze inpatient medical records to extract comprehensive clinical, pathologic, and procedural data • Assign and sequence ICD-10-CM diagnoses and ICD-10-PCS procedures with highest specificity • Determine and accurately apply Present on Admission (POA) indicators for all applicable diagnoses • Review admission, discharge, and concurrent documentation to validate coding completeness and accuracy • Collaborate with clinical teams and query providers when documentation clarification is required • Ensure compliance with federal, state, and payer-specific inpatient coding and reporting guidelines • Support accurate MS-DRG assignment and reimbursement through thorough coding practices • Maintain integrity of coded data for quality reporting, research, and regulatory submissions • Meet productivity benchmarks while maintaining high-quality standards across assigned inpatient cases
Strategic Initiatives Manager -Venture, Innovation and Growth
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Title: Strategic Initiatives Manager-Venture, Innovation and Growth Location: New York Job Description: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Strategic Initiatives Manager-Venture, Innovation and Growth The Strategic Initiatives Manager-Venture, Innovation and Growth serves as a partner in project execution within MSK’s Strategy & Growth division and will operate across a dynamic portfolio of innovation, commercialization, operational and venture development activities. This role supports the assessment, build, coordination, development, and management of strategic initiatives that advance MSK’s enterprise strategy. The position acts as both an implementation resource and analyst, synthesizing complex information, developing insights, and communicating recommendations to stakeholders to drive execution of high-impact initiatives. Role Overview: - Serve as a key partner in accomplishing pivotal initiatives within the Strategy & Growth division at MSK - Assist in the evaluation, advancement, and oversight of enterprise-level initiatives aligned with MSK’s strategy - Act as both an implementation resource and partner across project workstreams - Coordinate and manage projects, deliverables, and operational activities across cross-functional teams - Develop and maintain project plans, trackers, reporting structures, timelines, and documentation to ensure flawless execution and accountability - Support commercialization-focused initiatives by assessing market landscapes, competitive positioning, and collaborator needs - Partner with internal and external collaborators, including leadership, subject matter experts, innovators, licensing teams, and operational partners - Assist in the development and implementation of workshops, educational programming, collaborator meetings, and critical initiatives - Support the development of operational infrastructure, including knowledge management systems, Airtable databases/CRMs, file architecture, and process documentation - Perform research and integrate complex information into practical insights and strategic suggestions - Support ecosystem mapping, collaborator engagement efforts, and strategic partnership coordination across internal and external networks Key Qualifications: - 2–4 years of proven experience in project management, operations, strategy, consulting, life science and health care innovation, venture capital, commercialization, biotech/pharma, startups, and/or related roles - Experience supporting complex, cross-functional initiatives in fast-paced and highly collaborative environments preferred - Strong understanding of healthcare innovation, commercialization strategy, market dynamics, or translational science preferred - Demonstrated ability to prioritize effectively and complete tasks in ambiguous, evolving environments Core Skills: - Strong project management and operational execution skills with outstanding attention to detail - Strategic outlook with the ability to understand broader business and organizational goals while effectively executing tactical priorities - Strong analytical and problem-solving abilities with the capacity to distill complex information into practical insights - Ability to proactively identify gaps, anticipate needs, track milestones, and drive projects forward independently - Strong collaborator management and relationship-building skills across diverse teams and leadership levels - Comfort engaging with external collaborators, including industry experts, investors, consultants, or commercialization partners - Strong experience utilizing and customizing project management databases and platforms. Additional Information: - Location: 633 Third Avenue – Flexibility to travel to other NYC MSK sites as needed - Reporting To: The Director, Entrepreneurship Initiative/MSK Applied Innovation Studios - Hybrid schedule Helpful Links: - Compensation Philosophy - Benefits Pay Range: $92,700.00 - $148,400.00 FSLA Status: Exempt At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Medical Coding Specialist I
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Role Description At Memorial Sloan Kettering (MSK), mission-driven teams support world-class cancer care, research, and education. This inpatient-focused Medical Coding Specialist role ensures the integrity of clinical data by translating complex hospital documentation into accurate, compliant coding that supports reimbursement, quality reporting, and regulatory requirements across inpatient services. - Analyze inpatient medical records to extract comprehensive clinical, pathologic, and procedural data - Assign and sequence ICD-10-CM diagnoses and ICD-10-PCS procedures with highest specificity - Determine and accurately apply Present on Admission (POA) indicators for all applicable diagnoses - Review admission, discharge, and concurrent documentation to validate coding completeness and accuracy - Collaborate with clinical teams and query providers when documentation clarification is required - Ensure compliance with federal, state, and payer-specific inpatient coding and reporting guidelines - Support accurate MS-DRG assignment and reimbursement through thorough coding practices - Maintain integrity of coded data for quality reporting, research, and regulatory submissions - Meet productivity benchmarks while maintaining high-quality standards across assigned inpatient cases Qualifications - 2+ years of inpatient hospital coding experience required - Advanced knowledge of ICD-10-CM, ICD-10-PCS, MS-DRG methodology, and POA reporting guidelines - Strong understanding of anatomy, physiology, and complex disease processes, especially oncology - Experience with Epic, 3M/Solventum Encoder, or similar inpatient coding systems preferred - CPC, CCS, or equivalent AHIMA/AAPC inpatient coding certification required - Demonstrated ability to maintain confidentiality of protected health information Requirements - Exceptional attention to detail with a focus on coding accuracy and compliance - Strong analytical and critical-thinking skills for complex inpatient case review - Effective communication skills for provider queries and interdisciplinary collaboration - Ability to manage high-volume workloads while meeting deadlines and quality metrics - Sound professional judgment within a highly regulated inpatient coding environment Benefits - Flexible start between 6 AM – 10 AM EST - Remote location - Pay Range: $32.10 - $49.79 - FSLA Status: Non-Exempt
Manager, Media Relations
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Title: Manager, Media Relations Location: New York, NY Full time Job Description: About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Manager, Media Relations We are excited to recruit aManager, Media Relationswho is passionate about elevating MSK’s reputation as a global leader in cancer care, scientific discovery, and innovation. This is an opportunity to join a mission-driven team that plays a critical role in sharing MSK’s stories of impact with the world. Reporting to the Senior Director, Media Relations, the Manager will lead media engagement efforts and develop compelling, high-impact narratives that highlight MSK’s clinicians, researchers, and breakthroughs. This role is integral in positioning MSK in national and local conversations around cancer care and research by collaborating across Marketing & Communications to amplify stories across multiple channels. Role Overview: - Lead proactive and responsive media relations efforts, securing top-tier and trade media coverage that reinforces MSK’s leadership. - Support and prepare MSK experts for interviews and speaking engagements through media training, narrative development, and best practices. - Draft and edit press releases, external announcements, and media materials aligned with institutional goals. - Monitor key medical and scientific publications and translate emerging research into media opportunities. - Develop and manage content for MSK’s external-facingNews & Informationpage, including strategy and calendar oversight. - Attend and report on major medical and scientific meetings, highlighting MSK achievements and recognitions. - Collaborate with internal stakeholders—including researchers, faculty, and leadership—to surface meaningful stories and innovations. - Work closely with Marketing & Communications teams (Content, Social, Internal, Digital, Events) to ensure integrated storytelling. - Identifyand pursue thought leadership opportunities, including speaking engagements and op-ed contributions. - Support oversight of MSK’s media agency of record, including managing media metrics and reporting. Key Qualifications: - 5+ years of experience in media relations, communications, or public affairs—preferably within healthcare, life sciences, or a communications agency. - Demonstrated interest in health, science, or oncology-related subject matter. - Proven ability to translate complex research and scientific content into accessible messaging. - Experience managing content strategy and editorial calendars. - Familiarity with media metrics and content performance analytics. - Strong writing, editing, and verbal communication skills. - Experience working cross-functionally with internal teams and external partners. Core Skills: - Strategic media relations and storytelling - Scientific and health literacy - Strong interpersonal and cross-functional collaboration - Media coaching and preparation - Project and content calendar management - Editorial and writing excellence - Adaptability in a fast-paced, mission-driven environment - Data-informed content planning and analytics interpretation Additional Information: - This role is based at MSK’s 633 Third Avenue location. - Schedule: Full Time, Hybrid onsite once a week - Serves on-call approximately one week each month, during which urgent press inquiries and hospital alerts are responded to 24 hours a day, including on weekends and occasional holidays. - Works closely with Hospital Administration/Administrator on Call to respond to media inquiries at night and on weekends. Helpful links: - Compensation Philosophy - Benefits Pay Range: $114,000.00 - $182,400.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Data Engineer
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Role Description Join the Prostate Cancer Clinical Trials Consortium as a Data Engineer! The Prostate Cancer Clinical Trials Consortium (PCCTC) is seeking a Data Engineer to join a collaborative team of clinical investigators and PCCTC staff working together on a single mission: to design, implement, and complete clinical trials and observational studies in prostate cancer. - Implement and maintain relational database structures for clinical trial data storage in AWS S3, using tools such as DuckDB and/or DuckLake. - Build and maintain ETL pipelines that ingest data from clinical trial data systems (e.g. EDCs), transforming raw clinical data into organized, versioned, analysis-ready datasets. - Develop access layers (database connectors, internal R packages or utilities) that enable our R-focused Data Science Team to query and retrieve data efficiently. - Implement and maintain access management and permissioning structures across data systems, including SharePoint and Airtable. - Maintain data governance standards, including naming conventions, versioning, and documentation, across our active trial portfolio. - Collaborate with Clinical Operations and Data Management teams to understand data flows from sites and ensure upstream processes align with downstream analytic needs. - Use GitHub Enterprise for version control and contribute to CI/CD workflows for pipeline automation where infrastructure allows. Additionally, we wanted to share a few other tools and concepts that we work with as a team: - CDISC data standards (SDTM, ADaM) and how clinical trial data is structured. - DuckDB, DuckLake, or similar analytical database technologies. - R (you won't need to be an R programmer, but understanding how R users consume data will make you more effective). - Airtable structure and maintenance. - SharePoint administration and file system permissioning at scale. - CI/CD for orchestrating automated data pipelines. - Clinical trial data lifecycle, from EDC capture through analysis-ready datasets. Qualifications - An undergraduate degree, preferably in computer science, data engineering, information systems, or a related field. - 2–4 years of experience building or maintaining data pipelines, ETL processes, or database systems. - Working knowledge of SQL and relational database concepts. - Familiarity with cloud storage (AWS S3 preferred) and infrastructure-as-code principles. - Experience with access management, permissioning, or user administration across collaborative platforms. - Exposure to version control (git/GitHub). - Passion for data and creating reliable systems that empower cancer care and clinical research. Requirements - Strong problem-solving and analytical thinking skills with the ability to troubleshoot complex data and system issues. - Excellent collaboration and communication skills, with the ability to work effectively across technical and non-technical teams. - Highly organized with strong attention to detail and a commitment to data accuracy, quality, and documentation. - Ability to manage multiple priorities in a fast-paced environment while meeting deadlines. - Proactive, adaptable, and eager to learn new technologies and contribute to continuous process improvement. - Self-motivated and able to work independently in a fully remote environment while remaining an engaged team member. Benefits - Location: Remote - Reporting to the Director, Data Science - Pay Range: $92,700.00 - $148,400.00 - FSLA Status: Exempt Company Description The Prostate Cancer Clinical Trials Consortium (PCCTC) was initiated in 2005 by the Prostate Cancer Foundation (PCF) and the U.S. Department of Defense (DOD) Prostate Cancer Research Program (PCRP) in response to critically unmet needs in prostate cancer clinical research. Established as an independent entity in 2014, the PCCTC, LLC is now the nation’s premier multicenter clinical research organization specializing in cutting-edge prostate cancer research.
Data Scientist I
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
• Maintain data pipelines for automated data processing suitable for downstream reporting, tabling, and summarizing • Execute and build upon reproducible reports via efficient code for complex tabling and data visualization. • Contribute to internal or external R packages. • Collaborate with Clinical Operations and Data Management teams to understand emerging trial and business needs, assess available data, and determine how to appropriately summarize and present results.
Medical Coding Specialist I – Outpatient
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
• Analyze outpatient medical records to extract clinical, pathological, therapeutic, and epidemiologic data • Apply ICD-10-CM and CPT-4 coding principles to ensure accurate and compliant clinical data • Verify patient demographics, admission details, discharge data, and treatment information prior to coding • Assign and sequence principal and secondary diagnoses and procedures at the highest level of specificity • Ensure coding accuracy to support research, reimbursement, planning, statistics, and regulatory reporting • Enter and maintain accurate coding data across multiple databases and information systems • Complete assigned case volumes, corrections, and special coding projects within established standards
Payroll Associate - Time and Attendance
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Ensure accurate capture and reporting of employee hours, manage escalated Time & Attendance issues, provide guidance through various platforms, and prepare training materials while adhering to compliance and deadlines.
Development Officer, Individual Giving - Major Gifts
Memorial Sloan Kettering Cancer CenterMemorial Sloan Kettering Cancer Center is among the world’s leading institutions for cancer study and treatment. It is also the oldest private cancer center,
Title: Development Officer, Individual Giving - Major Gifts Location: New York City, NY, USA Job Description: time type Full time job requisition id 96172 About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Development Officer, Individual Giving - Major Gifts MSK’s Development team is seeking a Development Officer, Individual Giving, Major Gifts to join our Individual Giving team. In this role, you will partner with highly committed philanthropists making gifts in the $100,000–$500,000 range and play a critical role in advancing MSK’s mission through meaningful donor engagement and philanthropy. You will manage a portfolio of 75–100 major gift donors, building strong, trust-based relationships through personalized cultivation, solicitation, and stewardship. The Development Officer is expected to solicit gifts at the $100,000+ level, with a strong emphasis on unrestricted or semi‑restricted giving, while also identifying and qualifying new high-capacity prospects and re-engaging lapsed donors. This position works closely with colleagues across Development, faculty, and researchers, navigating complex gift intentions and serving as a subject-matter expert for gifts at this level. Success in this role requires strategic thinking, excellent communication skills, and a collaborative mindset. Role Overview: - Manage a portfolio of 75–100 major gift donors with giving capacity of $100,000–$500,000 - Proactively qualify, cultivate, solicit, and steward donors and prospects through personalized outreach, including phone calls, meetings (in-person and virtual), emails, mailings, and events - Solicit gifts at the $100,000+ level, with a focus on unrestricted and semi‑restricted funding - Write and edit sophisticated solicitation and stewardship materials (email and print) - Develop and contribute to high-level strategies for major gift prospects, including navigating complex gift intentions - Serve as a key liaison to colleagues across Development and the hospital, including faculty and researchers, to support donor engagement and impact - Lead donor meetings and facilitate donor–faculty interactions as appropriate - Collaborate with colleagues in Principal Gifts, the Office of Gift Planning, Donor Engagement, and other teams to deliver a highly personalized donor experience - Support select initiatives for the Leadership Annual Giving team as needed - Respond directly to donor inquiries and grateful patient referrals received via phone, web, or written correspondence, including gift processing once gifts are accepted - Maintain accurate and timely donor records, including demographics, engagement activity, and interaction notes, ensuring database integrity - Utilize CRM tools and Tableau reporting, including the Metrics dashboard, to track performance, inform outreach strategies, and support meetings with management - Participate in special projects and perform other duties as assigned by the Associate Director or Director Key Qualifications: - 4+ years of fundraising experience, preferably in major gifts or healthcare philanthropy - Experience working with a CRM and/or events software - Exceptional writing and editing skills - Outstanding verbal communication and presentation abilities - Conversational dexterity and situational mindfulness - Proficiency in Microsoft Office, including basic Excel skills Core Skills: - Self-motivated and results-driven - Highly collaborative and relationship-oriented - Persuasive, confident, and donor-centered - Detail-oriented with strong organizational skills - Eager to learn and interested in ongoing professional development - Motivated to be part of a driven, supportive team - Passionate about and interested in healthcare philanthropy Additional Information: - Schedule: Mon-Fri, 37.5 hrs, hybrid - Location: 633 Third Avenue, NYC - Reporting to: Associate Director, Development - Individual Giving Helpful Links: - Compensation Philosophy - Benefits Pay Range: $102,800.00 - $164,500.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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