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MD Clarity

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Provide price transparency to patients | Recover underpayments by insurance companies | Automate benefits workflows

1 open roleTeam 11,50H1B No SponsorLatest: Mar 6, 2026, 10:53 PM UTCCompany SiteLinkedIn
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Customer Success Engineer

MD Clarity

Provide price transparency to patients | Recover underpayments by insurance companies | Automate benefits workflows

OtherRemoteMid LevelTeam 11-50H1B No Sponsor

• Interpret complex payer contracts and reimbursement methodologies and translate them into structured system configurations. • Configure managed care contract terms, fee schedules, and reimbursement rules within the contract management platform. • Validate reimbursement calculations and payer payment logic across Medicare, Medicaid, and commercial payers. • Strong ability to implement custom reporting / current product optimizations to address end-user functional issues. • Strong analytical and problem-solving skills, including root cause analysis and devising solutions for customer workflows. • Use SQL and relational databases to analyze healthcare datasets and validate reimbursement logic. • Investigate and resolve data discrepancies impacting contract configuration or payment calculations. • Partner with engineering teams to troubleshoot escalated technical issues related to data or contract configuration. • Work directly with healthcare customers to resolve contract interpretation questions and reimbursement issues. • Communicate product feedback and recurring customer issues to internal teams to support product improvements.

United States
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