ManageAmerica | Property Management Software

• Conduct outbound outreach to prospective customers via phone, email, and other channels • Qualify opportunities and lead initial discovery conversations • Schedule and support product demonstrations • Manage and grow a portfolio of smaller customers, identifying upsell and expansion opportunities • Partner closely with a Senior Enterprise Account Executive on larger deals, gaining exposure to multi-stakeholder, enterprise sales cycles • Participate in industry events and trade shows to build relationships and pipeline • Maintain accurate pipeline activity and insights in Salesforce • Support the Senior Enterprise Account Executive on territory execution, including managing opportunities, traveling for tradeshows, etc.

• Manage all aspects of the ManageAmerica implementation projects; including the project kick off, software configuration, go live and training while maintaining project timelines. • Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check in meetings via Teams, ad hoc meetings, emails, etc. • Manage multiple implementation projects, with various priorities and deadlines at once for different customers. • Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes. • Maintain up to date project plans, tickets, and other project documentation to ensure project timelines are on track and visible to leadership. • Conduct ongoing training sessions for clients and agencies and internal employees. • Work closely with cross-functional teams, including Sales, Marketing, Customer Success, and Product, to onboard and support the implementation.