LSG Sky Chefs

Job Title: Senior Analyst Supply Chain Job Location: Irving-USA-75039 Work Location Type: Hybrid Salary Range: $72,000.00 - 80,000.00 About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement Audit and reconcile airline point-of-sale and boarding data to ensure accurate, timely billing and prompt payment for services rendered by LSG Sky Chefs. Own the management, integrity, and optimization of all On‑Board Retail (OBR) inventory, including waste tracking, profitability, and compliance across Customer Service Centers (CSCs) and third-party partners. This role is based at LSG Sky Chefs Headquarters in Irving, TX, following a hybrid work schedule with on-site presence Monday through Thursday and remote work on Fridays. Main Accountabilities - Audit and reconcile airline handheld sales data against boarding and operational records on a daily basis. - Identify discrepancies, ensure data integrity, and partner with Airline Accounting Analysts to resolve issues. - Serve as liaison with Billing to support accurate, timely airline invoicing with proper documentation. - Develop and maintain inventory par levels; monitor ordering to optimize inventory usage and reduce waste. - Create and manage airline waste-share reporting and billing processes. - Conduct inventory checks and on-site audits at CSCs and suppliers to ensure compliance with standards. - Analyze selling efficiency by flight and product to support reconciliation and profitability. - Develop and deliver reports addressing data accuracy, missing transactions, and cash management improvements. - Partner with LSG IT, Airline IT, CSCs, CST, Finance, and airline representatives to improve systems, reporting, and processes. - Support inventory system setup and training for new CSCs and third-party caterers. - Manage Buy-on-Board profitability analysis in collaboration with Finance. - Develop and administer the Flight Attendant Awards Program; produce monthly reports and coordinate award distribution. Knowledge, Skills and Experience - Bachelor’s degree required; advanced degree preferred. - Minimum 3 years of progressive experience in accounting, finance, audit, data reconciliation, or related analytical roles. - Proficient to expert-level Microsoft Excel skills required (e.g., pivot tables, advanced formulas, data validation, reconciliation, and reporting automation). - Working knowledge of Microsoft Access, Word, and PowerPoint. - Experience with enterprise and operational systems such as SAP FIFA, SMART, and LINK preferred. - Strong analytical, reconciliation, and reporting skills with a high degree of accuracy and attention to detail. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Title: Sr. Manager Operations Systems Design & Development Location: Irving, TX-Texas, US, 75039 Job Description: Job Title: Sr. Manager Operations Systems Design & Development Job Location: Irving-USA-75039 Work Location Type: Remote Salary Range: $110,000.00 - 144,000.00 About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Position Overview The Sr. Manager, Operations Systems Design and Development will serve as the technical and operational leader responsible for the design, performance, and evolution of all operations systems supporting across airline catering facilities. This role oversees the ecosystem of operations platforms and ensures they operate reliably, integrate effectively, and scale with business - Location: This is a U.S.-based remote role, with preference given to candidates located in the DFW area. - Relocation: Relocation assistance is not available for this position. - Work Authorization: Candidates must be authorized to work in the U.S.; sponsorship is not available for this role. Main Accountabilities - Defines the future state architecture for operations systems, including modernization, consolidation, and integration strategies. - Establishes design standards, configuration principles, and governance frameworks for operations tools. - Manages relationships with system vendors, influencing product roadmaps and ensuring timely resolution of defects. - Partners with IT and vendors to improve data flows, performance, and system interoperability. - Identifies opportunities to streamline workflows, reduce manual processes, and improve system usability. - Translates operational needs into system requirements and prioritizes enhancements based on business value. - Oversees UAT planning, execution, and sign off for operations related releases. - Analyzes operations data, system usage, and workflow performance to identify improvement opportunities. Knowledge, Skills and Experience - 5–7 years of experience supporting or managing enterprise operational systems across operations, supply chain, manufacturing, or logistics environments. - Airline or airline catering experience strongly preferred, with a solid understanding of high-volume, time-sensitive operations. - Deep technical understanding of operations systems such as GroundStar, fleet telematics tools, etc... - Strong knowledge of end-to-end operational processes, including planning, execution, master data management, and associated controls. - Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority. - Advanced expertise in system configuration, integration, troubleshooting, and data-driven problem solving. - Excellent communication skills, with the ability to effectively bridge technical and operational teams. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.