Lipscomb University

Role Description Part-time Switchboard Operator - Hours/Week: 20 - Location: Remote - Switchboard hours: Monday - Friday: 7:45 am - 4:30 pm Primary Role: Provide telephone operator service and directory assistance for Lipscomb University and Academy. - Answering and transferring calls, ensuring polite and timely communication. - Being knowledgeable about all departments to answer basic questions. - Providing telephone numbers and locations of faculty and staff offices. - Assisting users with dialing instructions for long-distance calling or other added telephone services. - Providing information to callers on special events (e.g., Athletic events, graduations, camps, conferences, and other large Lipscomb or community events occurring on campus). - Providing on-campus directions to callers as appropriate. - Works mostly independently from a remote location, but will occasionally work with co-workers to ensure switchboard coverage and communicate upcoming events and changes. Essential skills include excellent communication and customer service abilities, organizational skills, and familiarity with business telephone systems. Requires access to stable high-speed internet connectivity in a remote-work location. Qualifications - Excellent communication and customer service abilities. - Organizational skills. - Familiarity with business telephone systems. Requirements - Access to stable high-speed internet connectivity in a remote-work location.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a detail-oriented intern to provide administrative, content, and quality improvement support for grant-funded educational events. This role is ideal for a highly organized individual with strong proofreading skills who is comfortable working independently in a remote environment. The intern will support event preparation, execution, and post-event reporting. Must be a current Lipscomb University student, may be federal work study eligible. Key Responsibilities - Proofread and refine educational cases and facilitator guides developed by program leadership - Assist in translating case content into clear, structured scripts for standardized patient actors - Design and maintain event schedules - Provide logistical support for virtual events (approximately four per semester, conducted via Zoom) - Track and record participant attendance following events - Design and distribute event completion certificates - Assist with the design, distribution, and interpretation of participant quality improvement (QI) surveys - Gather and organize data and documentation for reports required by the funding agency Qualifications - Proficiency with Microsoft Office (Word, Excel, PowerPoint) or equivalent productivity software - Strong proofreading, editing, and attention-to-detail skills - Excellent organizational and time management abilities - Clear written communication skills - Comfort working with virtual platforms (e.g., Zoom, online surveys) How to Apply Interested candidates should submit a brief resume and a short statement of interest highlighting relevant skills and availability.