LG Energy Solution Michigan, Inc.

Role Description The Area Service Manager (ASM) is responsible for service performance across a portfolio of Battery Energy Storage System (BESS) sites within an assigned region. This role owns the delivery of contractual KPIs, including system availability, safety, reliability, and service execution quality, while optimizing resources across sites. The ASM provides leadership to multiple site-based service teams (technicians, engineers, and site leads) and serves as the primary accountability owner for regional service performance, escalation management, and customer satisfaction. This role operates at a portfolio level, ensuring consistent execution standards, proactive issue resolution, and continuous improvement across all assigned sites. Key Responsibilities - Portfolio Performance Ownership - Own and deliver area-level service KPIs, including contractual availability, preventative maintenance (PM) compliance, response time / MTTR, safety performance, and service execution quality and cost efficiency. - Monitor performance across all assigned sites and identify risks, trends, and underperformance proactively. - Develop and drive recovery plans for underperforming sites, including escalation management. - Resource Optimization & Workforce Management - Lead and manage multiple site-based teams, including technicians, engineers, and site leads. - Optimize labor allocation and workload distribution across sites based on priorities and system criticality. - Ensure appropriate staffing, training, and readiness to meet service demands and contractual obligations. - Drive technician productivity, performance management, and capability development. - Operational Execution & Standardization - Ensure consistent execution of service standards, procedures, and best practices across all sites. - Oversee and enforce compliance with preventative and corrective maintenance programs, OEM guidelines and service procedures, and regulatory and safety requirements. - Standardize workflows and implement continuous improvement initiatives across the portfolio. - Customer & Stakeholder Management - Act as the primary service leader for customer relationships at the area level. - Lead performance reviews, operational updates, and escalation discussions with customers. - Coordinate with internal stakeholders (Engineering, Warranty, Commercial, Project Management) to resolve issues. - Manage vendor performance and service delivery, including escalation as needed. - Contract & Commercial Alignment - Ensure compliance with contractual service obligations and warranty requirements. - Partner with commercial and contract teams to manage performance risks (e.g., availability exposure, LDs), scope changes, and service issues. - Provide input into cost management, forecasting, and service delivery planning. - Risk Management & Escalation Leadership - Identify and manage operational, technical, and commercial risks across sites. - Lead major issue resolution and escalations, coordinating cross-functional teams. - Ensure timely communication of critical issues and recovery actions. - Continuous Improvement & Feedback Loop - Drive lessons learned and field feedback into engineering, product, and service design. - Identify and implement design-for-serviceability and operational efficiency improvements. - Leverage monitoring and analytics tools to support data-driven decision-making. Qualifications - Proven experience managing multi-site or regional service operations, preferably in BESS or renewable energy. - Strong leadership capability managing distributed technical teams. - Demonstrated experience owning and delivering operational KPIs (availability, safety, reliability). - Strong customer management and escalation handling experience. - Solid technical foundation in electrical and mechanical systems. - Troubleshooting complex system issues (hardware/software). - Ability to prioritize, make decisions, and manage tradeoffs across multiple sites. - Strong communication and cross-functional collaboration skills. Desired - Experience with energy storage systems, power conversion systems, or utility-scale power assets. - Knowledge of grid systems (generation, transmission, distribution). - Understanding of communications protocols (CAN, Modbus, TCP/IP, DNP3). - Experience with data-driven service management and monitoring platforms. - Certifications such as PMP, OSHA 30, NFPA 70E. - Experience with CRM systems. Education and Experience - Bachelor’s degree in Electrical, Mechanical, Power, or Energy Engineering (or equivalent experience). - 5+ years managing technical teams. - 5–8+ years in renewable energy, power systems, or BESS operations. - Experience managing multiple sites or geographically distributed teams preferred. - Willingness to travel as required to support regional operations. Up to 30% Travel. Key Success Metrics (First-Level Expectations) - Area-level contractual availability performance. - Reduction in unplanned downtime and MTTR. - High PM compliance across all sites. - Strong safety performance and culture adherence. - Improved technician utilization and productivity. - Positive customer satisfaction and reduced escalations.

Role Description The Energy Storage Project Engineer plays a critical role in the successful delivery of utility-scale battery energy storage projects. This position serves as the primary technical liaison between internal teams, customers, vendors, and contractors throughout the project lifecycle. Responsibilities include: - Reviewing contracts and technical requirements. - Supporting product design and documentation. - Coordinating network and system designs. - Managing technical deliverables. - Participating in design reviews, testing and commissioning support, and issue resolution. - Ensuring alignment with customer expectations and safety and compliance standards. This role demands strong problem-solving skills, excellent communication, and the ability to manage multiple technical tasks in a fast-paced project environment. Qualifications - Bachelor’s degree in Electrical, Mechanical, Systems Engineering, or a related field. - Minimum of 4 years of experience in energy storage, power systems, or industrial electrical project engineering. - Knowledge of energy storage systems, including batteries and inverters. - Experience with project engineering processes, including technical document control, vendor coordination, and submittal preparation. - Strong organizational and problem-solving skills with the ability to manage multiple priorities and meet deadlines. - Strong understanding of electrical drawings, wiring diagrams, SCADA systems, and network infrastructure. - Working knowledge of relevant codes and standards (e.g., NEC, IEEE, UL, NFPA). - Excellent verbal and written communication skills for interfacing with customers, vendors, and internal teams. - Ability and willingness to travel to project sites as needed for site assessments, commissioning support, and customer meetings. Requirements - Serve as the primary technical point of contact for internal teams, vendors, and customers. - Respond to RFIs, identify technical gaps, support meetings, and coordinate design changes and clarifications. - Support pre and post-award contract reviews to identify technical requirements, deliverables, and compliance risks. - Ensure all requirements are tracked and planned for timely submittals. - Review product documents, drawings, and reports to become a technical expert. - Develop project-specific Bills of Materials (BOMs) and coordinate technical requirements and approvals with vendors. - Create commissioning and test plans based on contract requirements. - Support Factory and Field Acceptance Testing (FAT/FIT) and assist with troubleshooting during commissioning. - Track technical issues, prepare weekly technical reports, and create acceptance test reports for customer approval. - Be familiar with industry standards and best practices. - Coordinate project network design between internal and external stakeholders. - Contribute to developing and updating processes by participating in lessons learned reviews. Benefits - Competitive salaries. - Generous benefits, including 100% employer sponsored medical, dental, and vision insurance. - Flexible working hours.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Compliance Engineer provides energy storage system product compliance support and deliverables for product development, sales proposals, and projects by working with key stakeholders; customers, colleagues, consultants, and authorities having jurisdiction. Primary Responsibilities - Provide support for product development and sales proposals through reviews and analysis of codes and standards requirements. - Provide compliance support for projects and provide reviews and input for compliance deliverables. - Review products and projects versus applicable codes and standards and perform gap analyses. - Understand local requirements to facilitate project deployments. - Collaborate with colleagues globally on compliance topics. - Represent LGES Vertech in customer/key stakeholder meetings, industry events, and committee meetings. Qualifications - Expertise in energy storage systems (ESS) is desired. - Detailed familiarity with existing codes and standards and certification processes, especially for energy storage systems (e.g. UL1973, UL9540, NFPA 855). - Knowledge of fire safety solutions is preferred. - Excellent communication skills (verbal and written) and ability to effectively communicate through multiple channels, including conference calls, e-mails, video conferences, and in-person meetings. Requirements - A minimum of a bachelor’s degree in engineering or technical field is required. Advanced degrees are preferred. - 4 years of experience with ESS, 2 years direct experience with ESS compliance. Location & Travel - Travel: 10-15% - Preference is for those who can work in the LGES Vertech office in Westborough, MA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Fleet Performance Manager, you steer the LG Vertech fleet's health and profitability. Your role is the 'operational heartbeat' of the organization, sitting at the critical intersection of field operation, engineering, data science, and financial performance. You diagnose either major issues or fleet-wide inefficiencies, streamline the operating model, leverage process improvement, engineering, and predictive analytics to maximize uptime, enable repeatable project handover, and support sustainable fleet growth. By leading cross-functional efforts, you ensure the fleet remains a high-performing, resilient, and revenue-generating engine. Key Responsibilities: - Shape the roadmap to eliminate "nuisance faults" and preventable shutdowns by partnering with service engineers, product managers, the AEROS software team, and suppliers. - Identify and track high-impact components and operational inefficiencies to lead targeted cross-functional action plans that maximize fleet or sub-fleet uptime and deliver measurable ROI. - Collaborate with Business Analysts to develop and improve operational, executive dashboards and KPIs establishing a single ‘source of truth’ that tracks availability, efficiency, MTTR, MTBF, and degradation trends. - Coordinate development and deployment of standardized work instructions globally to ensure consistent service quality and reduce variability in repair times. - Lead cross-functional initiatives to drive down the overall cost of service including labor hours, part consumption, tooling, and ad hoc interventions. - Leverage digital solutions, including predictive maintenance tools and automated diagnostics, to move from reactive to proactive fleet management. - Orchestrate a structured cadence ranging from weekly operational to bi-monthly executive meetings to synthesize raw field data, performance indicators, and align cross-functional teams on reliability trends and financial metrics. Qualifications - Bachelor's degree in Engineering (Mechanical / Aerospace) - 7–10 years of experience in O&M, Renewable Energy, Aircraft Maintenance, or BESS sectors - Strong analytical and diagnostic skills applied to technical system performance - Experience with continuous improvement and structured problem-solving (Lean, RCA, Six Sigma) - Proven ability to lead cross-functional technical initiatives with measurable outcomes - Strong communication, executive level presentation skills, project management, and change management capability - Must be willing and able to travel 10-20% mainly domestic (international occasionally) Requirements - M.S. Electrical Engineering, Energy Systems (preferred) - Experience managing fleet-level performance in renewable energy (Solar, BESS, Wind) - Familiarity with CMMS (IBM Maximo, Sofwrench), SCADA, data platforms (Snowflake, Power BI), and digital tools for maintenance operations - Ability to translate technical findings into business impact (cost, downtime, performance) - 10 years of relevant experience (preferred) - Advanced skills in root-cause analysis, FMEA, or reliability-centered maintenance - Fluency in both English and Korean (written and verbal) Core Competencies - Strong technical and analytical acumen - Leadership and cross-functional influence - Strategic thinking and prioritization - Excellent problem-solving discipline - Process-driven and continuous improvement mindset - Ability to communicate complex data in simple business terms - Customer-focused and cost-conscious outlook

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Analyst Service Operations at LG Energy Solution Vertech, you will synthesize O&M service data to drive continuous performance monitoring and help precise resource forecasting for the LG Vertech’s BESS portfolio. In this role, you transform complex operational metrics into the strategic intelligence required to optimize asset reliability and guide executive-level decision-making. The great Analyst will not only demonstrate superior analytical capabilities, but also clearly communicate with all applicable stakeholders, building relationships across the organization to ensure effectiveness in role. Some limited travel can be required (around 10%) for internal meetings and occasional field visits for special projects. Key Responsibilities - Monitor fleet performance across the BESS portfolio (availability, efficiency, MTTR, MTBF, degradation trends). - Develop, maintain and improve operational and executive dashboards and KPIs that ultimately drive team efficiency business performance. - Translate fleet performance data into compelling business cases, conducting cost-benefit analyses that justify enhanced preventative maintenance strategies, tooling investments or spares part optimization. - Support budgeting, forecasting, and cost‑benefit assessments for O&M activities. - Prepare presentations and reports for internal leadership and external stakeholders. - Assist in new service modeling for service proposals, renewals, and change orders. - Propose improvements based on data insights and operational bottlenecks. - Work closely and coordinate improvement with other business analysts, data engineers, data scientists, field technicians, regional managers, operations control centers, engineering teams. - Maintain data quality and process adherence across CMMS, Dashboards, ERP systems, and ticketing tools. Qualifications - Bachelor’s degree in engineering, Business, Data Analytics, Energy Systems, or related field. - 5 - 8 years' experience in O&M, Renewable Energy, Aircraft Maintenance, or BESS sectors. - Strong analytical skills and experience with reporting tools (Excel, Power BI). - Programming skills (Python, SQL) and experience with data warehouse (Snowflake). - Understanding of asset operations, maintenance cycles, and technical documentation. - Ability to interpret large datasets and provide actionable insights. - Excellent communication and stakeholder management skills. Preferred Qualifications - Experience in battery storage, solar, or grid‑scale energy assets. - Familiarity with CMMS systems, ERP platforms, and SCADA data. - Background in reliability engineering or performance analytics. - Experience in a role focused on fleet management, network operations, or infrastructure reliability is a significant plus. Location Remote (Boston, MA or Irvine, CA areas preferred)