Lectra

Title: Customer Success Manager Job Details | lectrasa Location: United States United States Job Description: TextileGenesis is a pioneering traceability platform custom built for the textile ecosystem. Our system creates radical transparency from fiber - to - retail, and ensures authenticity & provenance of sustainable textiles against generics. The pioneering system engages all 5 - 6 tiers of the supplier ecosystem to create unprecedented traceability through the use of Fibercoins. TextileGenesis has won major innovation awards and is emerging as market-leader when it comes to full supply chain traceability in the fashion industry. In 2023, Lectra (Technology leader in the Fashion Industry with a Euro 500M turnover based in France) entered into a partnership with TextileGenesis. As we now scale our operations, we are looking for world-class talent to lead our customer engagements across the world. TextileGenesis is currently expanding its customer engagement team, and are looking for strong project leaders who want to be part of the revolution in creating sustainable and traceable supply chains in the fashion and textile industry. We are looking for high achievers who are passionate about working at the intersection of sustainability, technology, and driving change in the fashion textile industry; team players and leaders who stay ahead of the curve when it comes to delivering customer excellence. We are ideally looking for someone in the New York area for this position. The position is primarily remote, with occasional time spent in our New York Office. Sustainability/Traceability Customer Success manager requires you to be/have: - Excellent written and oral communication - Excellent in - Spanish and English - Excellent analytical and presentation skills - Excellent leadership and organizational skills - Experienced in managing and leading projects - Able to work with cross-functional teams and independently - Able to analyse and predict situations, and be proactive in handling unforeseen challenges - Proven track record of successfully achieving or over achieving the targets - 5+years of work experience in fashion/sustainability is a must, Engineering/MBA from Tier-1/2 schools is a plus As a Sustainability/Traceability Project leader, you will be working to support the fashion brands and standards to understand and deploy our traceability platform. You will play a key role in training and on-boarding the suppliers, and provide support wherever necessary, ensuring the end-to-end management of the traceability programs with our global brand accounts and standard. You will be required to collaborate closely with cross-functional teams from sustainability, sourcing and supply chain, IT, communications & business development, to supporting clients from around the world. Ability to build strong customer relationships with people from diverse business and cultural backgrounds is a key prerequisite. Strong communication skills & willingness to listen with an open mind will be key to succeed in this role. We have a highly diverse culture with folks from technology, sustainability, supply chain, fashion and consulting background. The core values that bind us all is the willingness to challenge the status quo, to think from 'first principles' to solve challenging problems, and have an open, work hard and play hard culture.

Title: Presales Consultant SaaS solutions for Fashion market Job Details | lectrasa Location: Smyrna, GA, United States Work Type: Hybrid Job Description: Permanent contract - Tolland We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn't stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we're always on the lookout for new tech-enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 3000 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together? We are seeking a Presales Consultant to support the growth of Lectra's Valia project opportunities, primarily in the Fashion market, while also contributing across other industries when needed. This role is ideal for someone who combines strong consultative presales skills, a strong understanding of the fashion manufacturing process, and technical credibility in CAD environments. This is a highly strategic role focused on helping customers envision and validate their future-state cutting room and workflow transformation. POSITION SUMMARY The Presales Consultant plays a key role in supporting the development and advancement of strategic opportunities involving Lectra's Valia ecosystem, digital workflow solutions, and related manufacturing technologies. This position will primarily focus on Valia project opportunities in the Fashion market, while also supporting other market opportunities as needed. The role requires a strong combination of consultative presales capability, understanding of manufacturing workflows, and technical credibility in CAD environments, particularly with customers using Gerber Accumark. Working closely with Sales, customers, and internal stakeholders, this role will help identify customer needs, analyze current workflows, position Lectra's solutions, and support the technical win through discovery, demonstrations, business cases, and solution definition. KEY RESPONSIBILITIES - Support the sales team in identifying, qualifying, and advancing Valia-related opportunities, primarily in the Fashion market - Conduct discovery sessions to understand customer workflows, operational challenges, business priorities, and digital transformation goals - Analyze customer processes related to CAD structure, pattern engineering, marker making, order flow, and cutting room operations - Bring technical credibility to opportunities involving customers using CAD environments - Assess how customer CAD structure and process maturity impact solution readiness and successful adoption - Deliver impactful presentations, technical discussions, demonstrations, and workflow reviews tailored to customer needs - Position Lectra's solutions through business value, process improvement, and measurable operational outcomes - Collaborate with account managers to develop business cases, ROI justification, and value-based proposals - Support benchmark, pilot, and proof-of-value activities when required - Contribute to competitive positioning by understanding customer alternatives, workflows, and market expectations - Partner with Sales, Marketing, Product, Customer Success, and Delivery teams to support opportunity development and internal alignment - Ensure structured handoff of qualified opportunities into later project phases PROFILE - Bachelor's degree in industrial engineering, Manufacturing, Apparel/Fashion Technology, Engineering Technology, or related field preferred - 3-7 years of relevant experience in presales, consulting, industrial software, CAD environments, or manufacturing operations - Strong understanding of fashion manufacturing workflows and/or cutting room processes - Experience with CAD solutions is a must - Ability to assess customer workflows and identify opportunities for operational improvement through technology - Strong consultative, analytical, and customer-facing communication skills - Ability to translate technical workflows into business value and customer outcomes - Strong presentation and stakeholder engagement skills, including the ability to influence both operational users and leadership teams - Ability to work cross-functionally in a collaborative, fast-paced environment - Experience supporting software, SaaS, or digital workflow solutions - Experience with Gerber Accumark or similar CAD solutions strongly preferred - Exposure to Industry 4.0, digital transformation, or connected manufacturing initiatives - Experience in customer-facing technical sales, solution consulting, or process consulting - Familiarity with Lectra solutions or adjacent fashion technology ecosystems - Business fluency in English - Spanish is a plus TRAVEL - The position is based in Smyrna, GA, USA. Hybrid schedule 3/2 (3 days office-based / 2 days remote) - There will be 20 - 30% of travel to customer sites/Lectra offices. Lectra is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workforce and providing equal employment opportunity to all individuals regardless of race, color, national origin, language, religion, age, sex, veteran status, marital status, sexual orientation, gender identity, disability, medical condition, ancestry, citizenship, or political opinion.