Lands' End

Title: Social Media Content Creator (Hybrid from NY) Location: New York United States Job Category: Creative Requisition Number: SOCIA006670 Full-Time Hybrid Job Description: - This is a hybrid role with three weeks per month onsite (Mon. - Thurs.). The fourth week is fully remote. We're looking for a Social Media Content Creator who lives and breathes digital storytelling. This role is hands-on, fast-paced, and highly creative-perfect for someone who understands what stops the scroll and knows how to turn brand moments into engaging social content. You'll create, edit, and publish content that connects with our audience and brings our brand to life across social platforms. Responsibilities - Create engaging social-first content-including video, photography, graphics, and copy-for platforms like Instagram, TikTok, Facebook, Pinterest, and emerging channels - Concept, shoot, edit, and publish short-form video and static content - Collaborate with Social, Creative, and Marketing teams to support campaigns, launches, and key moments - Keep a pulse on social trends, formats, and cultural moments and apply them in brand-relevant ways - Manage multiple projects simultaneously while meeting tight deadlines - Assist with content calendars, posting schedules, and on-the-fly creative needs - Ensure all content aligns with brand guidelines and platform best practices Qualifications - 2 - 4+ years of experience creating content for social media (brand or creator experience) - A strong portfolio showcasing platform-native social content, especially short-form video - Comfortable being hands-on from ideation to execution to posting - Strong eye for visual storytelling, composition, and editing - Familiarity with social trends, sounds, memes, and platform behavior - Proficiency with tools such as Adobe Creative Suite, Premiere, After Effects, CapCut, Final Cut, Canva, or similar - Ability to take feedback, iterate quickly, and stay organized in a fast-moving environment - On-camera experience or comfort working with talent - Experience with lifestyle, fashion, retail, or consumer brands - Motion graphics or basic animation skills - Experience with influencer or UGC content

Title: Associate Designer - Knits Job category: Product Development Requisition number: ASSOC006642 - Full-time - Hybrid - Locations Dodgeville, WI 53533, USA Job Description: - This is a hybrid role with three weeks per month onsite (Mon. - Thurs.). The fourth week is fully remote. As an Associate Designer you will be responsible for contributing to the Design team through your creative, customer focused and brand-right ideas. An Associate Designer interprets ideas and concepts into finished product through collaboration with Merchandising and Product Development. You will contribute to the management of all stages of design such as developing themes, color, fabrications, silhouettes, and direction for the upcoming season. You will also contribute in managing the product through the product development cycle by partnering with cross functional partners. Responsibilities - Partner and facilitate the design and development of Lands' End products by interpreting ideas and concepts into finished product through collaboration with Merchandising and Product Development. - Contribute research in the form of design decks, creative sketches, tears and have a point of view on design direction and be able to present and clearly articulate ideas. - Contribute to the development of themes, color, fabrications, silhouettes, and mood for upcoming season as well as working with manufacturers to develop original textiles and patterns. - Present development and design ideas to team members, cross functional team and leadership. Create materials (presentation boards, sample mock-ups, etc.) to show ideas. - Contribute in raw material research, market research, and fabric/trim development. - Execute seasonal line plans and follow product development calendar deadlines and be aware of responsibilities for key milestone meetings. - Partner with product development to communicate with vendors and follow through on sample development. - Accountable to evaluate lab dips; strike offs and trim development approvals. - Clearly articulate design sketches with detailed call outs understanding garment construction and fabric/trim end use. - Communicate and build relationships with cross divisional design partners, vendors and cross functional partners (PD, Tech, Merch) and follow through on sample development. - Attend fit sessions and articulate design direction and point of view. - In some categories, mentor an intern or design assistant. - Collaborate with merchandising to understand sales history when designing products. Skills - Demonstrate fluency in Centric, Illustrator, and Miro - knowledge of CAD and 3D software is beneficial - Ability to do flat drawings/sketches for design and prototypes - Ability to meet deadlines and work in a team environment - Creatively driven with a strong point of view and have a developed eye for color and pattern - Strong organizational skills and attention to detail with the ability to multitask and troubleshoot. - Strong interpersonal, written, verbal communication, and exceptional follow up skills - Strong collaboration, process driven, creative problem solving - Ability to work in a fast-paced, ever-changing environment. - Knowledge of CAD is a plus. - Independently manages projects or assignments with moderate to high complexity. - Actively contributes to strategic planning and decision-making processes. Leadership Responsibilities - Provide guidance, support, and mentorship to team members. - Foster a collaborative and positive work environment. Education & Experience Requirements - Bachelor's degree in Apparel or Fashion Design or a relevant field or equivalent experience with a strong sense of garment construction. - 2-5 years of relevant professional experience. Physical Requirements - Ability to sit for long periods of time. - Ability to lift up to 30 lbs. - Ability to travel as needed for work. The pay range for this position is $60,000 - $70,000. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This position may also be eligible for annual merit increase, bonus, and/or incentive compensation. We also offer a comprehensive benefits package including paid time off, health, dental, vision, and disability benefits.

Role Description This position is a fully remote role. Travel is required up to 20% of the time to our BPO facilities and WI headquarters. We are seeking an experienced Senior Manager, Contact Center – BPO & Workforce Management to provide strategic leadership across outsourced contact center partners and enterprise workforce management functions. This role is critical in ensuring the right staffing, at the right time, at the right cost—while delivering a strong, consistent customer experience across both internal and external teams. This leader will serve as a key partner to third-party BPO providers, driving performance, capacity planning, and operational alignment, while also overseeing workforce management strategies that support business growth, peak planning, and cost optimization. Responsibilities: - BPO Strategy & Partner Leadership - Provide senior-level oversight and strategic direction for third-party BPO contact center partners. - Partner with BPOs to align on hiring plans, ramp schedules, productivity targets, and attrition assumptions. - Support vendor selection activities, including RFPs, onboarding, and contract negotiations. - Monitor and optimize BPO performance through data-driven insights, KPI management, and ongoing operational reviews. - Build strong working relationships across global partners and internal stakeholders. - Workforce Management Leadership - Lead workforce management strategy across contact center operations, including forecasting, capacity planning, scheduling, and headcount optimization. - Ensure workforce plans support seasonal volume swings, peak periods, and long-term business needs. - Guide and develop a team of analysts focused on performance metrics, staffing models, and operational reporting. - Partner cross-functionally to align workforce plans with financial targets and customer experience goals. - Operational & Strategic Impact - Independently lead complex initiatives and cross-functional projects with decision-making authority. - Serve as a key contributor to new systems or technology implementations affecting contact center operations. - Use data and analytics to inform decisions, improve performance, and drive continuous improvement across internal and outsourced environments. Qualifications - 8–12 years of progressive leadership experience, with a strong background in contact center operations. - 5+ years of experience in workforce management (forecasting, capacity planning, scheduling). - 3+ years managing outsourced, offshore, or nearshore BPO partners. - Experience supporting RFPs, vendor onboarding, or contract negotiations. - Demonstrated understanding of the BPO landscape and evolving outsourcing models. - Experience leading multisite or global contact center operations. Requirements - Strategic thinker with the ability to translate business goals into operational plans. - Strong data-driven decision-maker with excellent analytical skills. - Effective communicator with the ability to influence across teams, levels, and cultures. - Proven ability to manage competing priorities in a fast-paced, changing environment. - Comfortable working across time zones and supporting global operations. Education - Bachelor’s degree required or equivalent experience. - Advanced degree (MBA or similar) preferred. Benefits - You’ll have the opportunity to shape how outsourced partners and workforce strategies support a high-quality customer experience—at scale. - This role offers visibility, influence, and the chance to drive meaningful operational impact across a complex, evolving contact center environment.

Title: Men's Fit Model - Size Medium Location: Dodgeville United States Job Description: Job category: Product Development Requisition number: MENSF006628 - Part-time - Rate: $30 USD per hour Job details Description Position is part-time preferably Tuesday, Wednesday, Thursday. We can be flexible with start and end times. Competitive hourly rate, range $30-$40. Eligible for flexible part-time benefits. We are currently looking for a size Medium Men's Fit Model to work with our Technical Design team to check fit and overall appearance of product design. In this role you will work closely with our product teams to ensure our apparel meets the fit, comfort, and aesthetics standards for Lands' End. Fit Models play a vital role in ensuring that our designs translate seamlessly into the final product. This is a unique opportunity to contribute to the quality and success of our product assortments while working in a creative environment. Responsibilities: - Ability to be fit at our headquarters in Dodgeville, WI (preferably Tuesday, Wednesday, Thursday) - 10-15 hours per week - Ability to stand for a long period of time - Ability to be available on an on-going basis and to assist with all stages of product development - Ability to provide feedback on fit and comfort of clothing during fit session - Professionalism, good communication skills and a willingness to help Measurements (as outlined below to align with our standard sizing) - Size: Medium - Height: 5’10”–6’ - Chest: 40" - Waist: 32-34" - Hip/seat: 38-40" - Inseam: 30-31.5" Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Fabric Manager Location: Dodgeville United States Job Category: Supply Chain Requisition Number: LEOFA006585 Full-Time Job Description: This is a hybrid role with three weeks per month onsite (Mon. - Thurs.). The fourth week is fully remote. As the Fabric Manager you will drive the research, development, and execution of fabrics and trims that elevate the Lands' End brand. This role partners closely with design, sourcing, and global mill/vendor partners to deliver brand‑right, high‑quality, and on‑trend fabrics that meet seasonal timelines, quality standards, and cost targets. Key Responsibilities - Familiar with all Lands' End fabric requirements, expectations and inspection procedures pertaining to LEO business and its customer's required standards. - Establish textile sourcing strategy to support brand requirements across quality, speed, cost, and sustainability that align with sourcing strategy. - Drive the T&A and Fabric WIP through daily communication with internal cross-functional teams and external vendor/mill partners in the development of seasonal/monthly fabrics working within pricing structure. - Monitor fabric quality performance by supplier. - Works closely with textile mills to build relationships between Lands' End, mills and garment vendors. - Monitor bulk fabric production and address any production concerns as they might arise. - Clear communication to the LEO sourcing team to stay aligned with fabric/garment production. - Educate mills and printers in the correct Lands' End procedures, fabric performance standards, RSL requirements, and legislative requirements. - Supports the efforts of establishing fabric mill evaluation standards, process and CAP follow-up. - Provides Technical Support and risk assessment to cross functional teams related to garment washing quality, and related process/techniques. - Provides problem solving support, root cause analysis, and corrective action implementation to improve mill performance. - Monitor textile mill matrix. Update and report quarterly. - Develop dashboard for quarterly mill performance. - Evaluate mill matrix on an annual basis to determine long term strategy. - Develop fabric that meets brand quality, aesthetic and target price while hitting seasonal deadlines as well as maintaining higher quality standards per LEO SOP's. - Resolve bulk fabric and garment related quality issues with mills and vendors. - Develop mill and vendor technical capabilities. - Assess risk during development to avoid downstream quality issues. - Partner with cross-functional teams to develop innovative fabric/yarn/finishing solutions. Qualifications - 5-8 years of experience in global fabric research and development. Experience in apparel retail and B2B, a plus. - Strong knowledge of yarns, knits, wovens, trims, and fabric mills. - Ability to research fabric according to trend direction and to support business strategies and outlined seasonal expectations. - Proven ability to manage multiple timelines and drive work to completion. - Experience with Microsoft Office and WEB PLM. - Management experience preferred. - Detail‑oriented with strong problem‑solving and communication skills. - Ability to travel 10+ days per year.

This role is eligible to be performed remotely, however, if you reside within 60 miles of Lands’ End’s office in Dodgeville, WI or New York City, you will be expected to collaborate onsite in a hybrid fashion for up to 12 days per month. The Vice President, Global Marketplace is a transformative enterprise leader responsible for defining, accelerating, and optimizing the global strategy and performance of our Marketplace business. This role owns the vision, multiyear strategy, financial performance, partner ecosystem, and innovation roadmap for all third-party marketplace channels worldwide. Ensure global process consistency, cross-country scalability, and enterprise-level governance to unlock growth, operational efficiencies, and product-strategy alignment across regions. Provide dotted-line leadership to marketplace teams outside the U.S., ensuring coordinated oversight—including Europe and any future regional marketplace teams. Bring extensive global marketplace leadership experience, a proven track record of building and scaling omnichannel marketplace businesses, strong financial discipline, and the ability to champion cross-functional alignment at the highest levels of the organization.