Lackawanna College

Role Description The Pre-College Coordinator plays a key role in strengthening and expanding Lackawanna College’s Pre-College Program by building meaningful relationships with high schools and career and technical centers (CTCs) across an assigned region of Pennsylvania. This position serves as a connector between schools, students, families, and the College, supporting awareness, participation, and a positive Pre-College experience through clear communication, collaboration, and responsive support. This remote position focuses on the Southwest Pennsylvania market. Applicants must be located in or near the Johnstown, Greensburg, or Indiana areas. - Build and sustain strong relationships with high schools and career and technical centers within the assigned region to support Pre-College program growth and meet established outreach and enrollment goals. - Engage and collaborate with educators and school leaders to introduce, expand, and support Pre-College opportunities. - Plan and deliver engaging presentations to small and large groups of students, families, and school personnel to increase awareness, participation, and program interest. - Serve as a primary point of contact for partner and prospective schools, clearly communicating program offerings, partnership requirements, and participation processes. - Support students and families throughout the Pre-College experience by providing guidance, answering questions, assisting with registration, and ensuring a high-quality, student-centered experience. - Collaborate closely with internal teams across Pre-College, Enrollment, Academic Affairs, and Student Services to support coordinated outreach, student success, and continued program growth. - Track outreach activities, partnerships, and student engagement using College technology systems, travel within the assigned region as needed, and contribute to achieving program goals and strategic growth priorities. - Ability to work during high impact time periods and enrollment periods. - All other duties as assigned. Qualifications - Experience in recruiting, admissions, outreach, sales, or other relationship-based roles. - Strong verbal and written communication skills, with the ability to engage educators, students, and families effectively. - Ability to work independently, manage multiple priorities, and adapt to the needs of schools and students. - Willingness and ability to travel within the assigned region (approximately 25–50%), including occasional overnight trips. - Proficiency and confidence in using technology to support presentations, communications, tracking, and reporting. Requirements - Bachelor’s degree required. - Experience in higher education admissions, enrollment management, or student services. - Familiarity with Pennsylvania K–12 school systems or career and technical education (CTCs). - Experience working with students and families in an educational or advising capacity. - Comfort delivering presentations to small and large groups. Company Description Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda, and Tunkhannock. Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

Role Description The Online Academic Advisor provides comprehensive, preemptive academic advising and student success support for students interested in pursuing degree or certificate programs at Lackawanna College. This position provides expertise to new and continuing students in such functions as: - Developing academic plans - Identifying and supporting at-risk students - Collaborating with faculty and staff to advance student retention, progression, and completion This position is primarily remote with the expectation of some travel to Scranton and other locations as needed. Essential Functions: - Provide comprehensive academic advising to new and continuing online students by exercising professional judgment to clarify educational goals, recommend programs and coursework, and guide students toward timely degree or certificate completion. - Develop, implement, and monitor individual academic plans for assigned and at-risk student populations, utilizing data, early alert systems, and proactive intervention strategies to support persistence and retention. - Analyze online student performance, engagement, and progression data at the student and program level each semester to support persistence and retention. - Collaborate with faculty and staff to identify academic risk factors, coordinate interventions, and contribute to a holistic, institution-wide approach to online student success. - Coordinate and support academic registration, advising periods, and graduation requirement completion for assigned students, as well as those who are unable to connect with a faculty advisor. - Communicate effectively and independently with students regarding advising expectations, academic policies, registration timelines, and required academic actions through multiple communication modalities. - Participate in the planning and delivery of online orientation programs, College 101 sessions, open houses, and other online college-wide initiatives that promote student transition, engagement, and success. - Contribute to the design, coordination, and implementation of online advising and retention initiatives across campus locations. - Work during high impact periods, which include, but are not limited to: annual forum, graduation, orientations, week prior to the start of the semester, first two weeks of the semester, last two weeks of the semester prior to finals, and advising periods. - Other duties as assigned. Qualifications - Bachelor’s degree in related field required - Coursework in instructional technology, education, student development, and/or higher ed leadership strongly preferred Requirements - Minimum of one year relevant experience within higher education - Experience working with diverse populations and/or adult learners - Documented experience with database and LMS programs, and ability to work collaboratively with others to achieve a common goal Company Description Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes 10 satellite centers in Northeastern Pennsylvania. Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live.