Knots - We Automate Zendesk

• Maintaining and improving existing codebase • Building and shipping new features • Developing integrations between third-party services and internal systems • Implementing AI-powered solutions

• Developing and executing our B2B SaaS sales strategy to meet and exceed revenue targets (your strategy, built your way) • Identifying new market opportunities and establishing relationships with key stakeholders and decision-makers • Driving the full sales cycle from prospecting to closing enterprise deals • Building and mentoring the sales team • Collaborating with marketing, product, and customer success to align go-to-market strategies and create a seamless commercial engine • Working closely with Customer Success to protect retention, unlock upsell opportunities, and turn happy clients into referrals • Owning the data (pipeline, forecasts, sales metrics) so revenue growth is predictable • Representing the company at industry events, conferences, and client meetings • Leveraging AI and automation to move faster, sell smarter, and build a sales function that scales efficiently

• Develop and implement the B2B SaaS sales strategy • Identify new market opportunities and build relationships with key decision-makers • Own the entire sales cycle from prospecting to closing • Build and mentor the sales team • Collaborate with Marketing, Product, and Customer Success