
Odin
Remote Jobs
Community and investment tools for people building the future
2 Jobs
• Own the end-to-end experience for our customers across the full deal lifecycle: pre-close, closing, post-close and ongoing reporting. • Be the primary respondent on inbound questions across support and legal/compliance tickets. • Triage with judgement: spot what’s urgent, what’s risky, what can be self-served and route accordingly. • Reduce ticket volume by going to the root cause. • Support building the AI-first toolkit alongside the rest of the team. • Be the internal voice of the customer. • Set the tone and standards for how Odin shows up to customers.
Customer Support Associate – Weekends
OdinCommunity and investment tools for people building the future
• You are energised by working with a diverse range of investors • Be the primary respondent on inbound questions across support and legal/compliance tickets • Triage with judgement • Reduce ticket volume by going to the root cause • Support building the AI-first toolkit alongside the rest of the team • Be the internal voice of the customer • Set the tone and standards for how Odin shows up to customers