Johnson Financial Group

Role Description Responsible for performing credit underwriting audits on new mortgage originations, as well as auditing loan origination and servicing functions to assess adherence to all applicable State and Federal regulations, investor requirements, and Johnson Bank Loan Policy criteria. Responsible for responding to investor audit requests and repurchase demands. Key Responsibilities - Performs pre-fund & post-close mortgage loan credit underwriting reviews for adherence to all applicable State and Federal regulations, investor requirements, and Johnson Bank Loan Policy criteria. - Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral, and credit review. - Audits loan servicing functions including, collections, foreclosure, loan escrow administration, pay-off process performance, and investor accounting for compliance with State and Federal regulations, investor requirements, and JFG policies and processes. - Reports results of credit underwriting and compliance reviews, and quality accuracy levels to the appropriate management teams with the goal of assisting them to minimize credit risk, improve compliance with loan policies, and increase loan quality. - Responds to investor and mortgage insurer audit requests and repurchase demands, and coordinates responses and repurchase appeals. - Remains proficient and familiar with industry/investor/JFG requirements and standards from industry bulletins and via participation in industry/JFG training opportunities. Qualifications - Minimum 5 years of mortgage underwriting, audit, origination, and/or servicing experience, combined with applicable training and education. - Must have thorough knowledge of pertinent state and federal laws and regulations; third party investor (i.e., Freddie Mac, JPMorgan) and mortgage insurer guidelines; CFPB rules; and servicing guidelines. - Must have knowledge of underwriting requirements for all types of loans including CRA, conforming secondary market, and all portfolio products including Jumbo. - Bachelor’s degree preferred - combination of education and equivalent work experience may be considered in lieu of degree. - Ability to consistently demonstrate high quality decision making, keen problem solving and analysis skills. Attention to detail and the ability to meet deadlines. - Ability to handle multiple tasks and demonstrate flexibility with industry changes and job responsibilities. - Must demonstrate excellent organizational, written, and verbal skills to effectively interact with all levels across the organization as well as stakeholders outside the organization. - Computer proficiency and experience in loan origination and servicing platforms is preferred. Strong PC skills required including working knowledge of Microsoft Excel and Word. Company Description Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.

• Be able to communicate effectively and always work in the best interest of the client. • Form long-lasting relationships • Promote life and annuity products through a variety of sales campaigns. • Manage inbound calls as well as create and execute effective outbound call campaigns. • Demonstrate proficiency in case design, sales skills, and cross-selling skills. • Pro-actively contact, screen and qualify appointed life & annuity insurance agents to determine sales opportunities. • Be skilled at presenting in both small and large group presentations. • Capture all activity into CRM

• Provide services to clients who seek a change in their property & casualty insurance • Establish, maintain, and enhance client relationships to resolve issues and retain customers • Act as an outside sales agent, selling property, casualty, commercial lines, and other insurance products • Approach potential clients by phone, email, or in person • Develop a base for long-term sources of clients by using referrals or groups • Determine the specific needs of particular clients by researching current coverage and available options • Answer questions related to coverage and annual charges • Develop leads and schedule appointments • Utilize a customer-focused, needs-based review of client insurance options to educate clients • Obtain underwriting approval by completing an application for coverage • Update job knowledge by participating in educational opportunities (reading professional publications, maintaining personal networks, participating in professional organizations, etc.)