J.J. Keller and Associates

Title: Customer Service Specialist Location: Neenah, WI, US, 54957 Workplace: Non-Exempt - Non-Sales Department: Client Service Job Description: Requisition #: 20688 Functional Area: Client Service Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote Work Hours: Monday-Friday (1) 7:00am-3:30pm (1) 7:30am-4:00pm Position Summary Join J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with the majority of our associates working from home. J. J. Keller has an opening in our Managed Services department for a Customer Service Representative. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of almost 600 compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. In this Customer Service Specialist role, you will be responsible for answering calls from our clients and assisting them with obtaining trip permits in a timely and accurate manner. Why J. J. Keller? - $23.50/hr. - 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday - Annual Reviews + Merit Increases + Quarterly Bonus Program - New Hire On-the-Job Training - Career Growth Opportunities - Medical + Dental + Vision Insurance - 401(k) with Employer Match + Company-funded Profit Sharing Job Responsibilities - Serves as the primary interface with clients to determine trip permit requirements, to include such tasks as: - Maintaining an open line of communication via phone, e-mail, fax, and correspondence - Educating clients on regulatory requirements, providing interpretations and best practices - Determining clients' needs and how J. J. Keller can best serve those needs - Initiates and maintains work orders to ensure proper permits are being secured. - Monitors completion of permits and provides feedback to clients as necessary. - Secures temporary permits (fuel/trips, oversize/overweight, annual and regional) for clients in an accurate and timely manner. Validates accuracy of permits and distributes to clients. - Maintains appropriate documentation, such as client profile, call notes, state fees to be charged to clients, charges applied to corporate credit card and escrow funds, work order information, etc. - Assists with resolving issues related to permits, client service, invoicing and payments. - Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients. - Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information. Qualifications Experience: - 3+ years of experience in customer service environment, with 1+ years being in a call center. Education: - High School Graduate or General Education Degree (GED). Other Skills/Qualifications: - Must be proficient in the use of a PC and MS Office Suite, including intermediate functions. - Commitment to providing outstanding client service. - Excellent verbal and written communication skills. - Strong organizational, problem solving, and analysis skills. - Ability to work in a fast-paced, deadline driven environment. - Knowledge of applicable regulations preferred. - Willingness to participate in background check/fingerprinting requirements at state or local jurisdictions to obtain access as needed to fulfill services. Physical Requirements Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. We Protect People & The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run. J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller. J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great. J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller. 2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition. If you experience system-related issues or need assistance with the online application, please call (920) 720-7700. Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Title: Industry Business Advisor - OSHA General Industry Location: Neenah, WI, US, 54956 Workplace: Exempt - All Department: Consulting / Content Job Description: Requisition #: 20692 Functional Area: Editorial/Writing/Research Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote Work Hours: Standard Business Hours Position Summary J. J. Keller is seeking an Industry Business Advisor with deep expertise in OSHA General Industry (29 CFR 1910)—and ideally Construction (29 CFR 1926) and NFPA 70E—to help shape the future of our Workplace Safety/EHS Compliance solutions. In this influential role, you’ll create and update regulatory content, advise internal teams and customers, and represent J. J. Keller as a subject matter expert at events, webinars, and training sessions. You’ll translate complex regulations into clear, practical guidance; support product development with expert insights; and bring customer perspectives back to the business. This role blends research, writing, and high‑visibility presenting, with 40–50% travel to industry and customer-facing events. If you’re a seasoned safety professional looking to broaden your impact and elevate your voice in the industry, this role offers a unique platform to do so! Job Responsibilities - Presents at Live Events, tradeshows, webinars, and other customer-facing events, including taking the lead role on writing and delivering these presentations. - Establishes and develops agency, industry and other relevant contacts through correspondence, phone, and direct personal contact. Capitalizes on contacts to bring unique and informed perspectives back to the business. - Researches, writes, reviews and/or edits material for guides/manuals, handbooks, newsletters and on-line services. - Provides regulatory knowledge, product knowledge and training support to customers via phone and e-mail, webinars, presentations at outside events, and written articles. - Suggests new products/services and revisions of existing products/services. - Actively seeks to stay current with trends and specific developments in assigned subject areas to facilitate the above responsibilities. - Provides consultation to product/service line managers, development resources, executives, sales and others on strategic or high-profile initiatives. - Assists management with developing the knowledge nd skill sof team members through coaching, mentoring, and training. - Attends and presents at industry relevant events and represents the company on relevant boards. Qualifications Experience - 5+ years of experience as a researcher, writer or editor in a deadline-oriented publishing or research environment or as a practitioner in assigned market/subject area. - Experience developing written materials. - Experience developing and delivering educational/training programs. Education - Bachelor's Degree in a field related to assigned subject matter. - In lieu of a Bachelor's degree, two years of additional related experience may be considered. - Certification related to assigned subject matter may be required for select industries/topics. Computer Skills - Must be proficient in the use of a PC and MS Office Suite. - Experience with Adobe InCopy and Content Management Systems preferred. Other Requirements - Broad-level knowledge/expertise within assigned industry. - Professional communication skills - written, verbal and presentation. - Ability to research, analyze and interpret information from a variety of sources. - Ability to plan projects and meet deadlines, working both independently and in a team environment. - Ability to effectively utilize technology/tools to communicate/deliver training in multiple formats. - Ability to assess audience’s engagement and understanding of material and to adjust content and presentation style as appropriate. Physical Requirements Work is performed primarily in an office environment. Work involves operation of personal computer equipment for extended periods of time. Frequent travel to industry and training events. Travel Expectation: 40% - 50% We Protect People & The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run. J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller. J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great. J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller. 2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition. J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $75,000.00 to $85,000.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. If you experience system-related issues or need assistance with the online application, please call (920) 720-7700. Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Title: Document Review Specialist - Bilingual French Location: Neenah, WI, US, 54957 Workplace: Non-Exempt - Non-Sales Department: Remote / Hybrid Opportunities Job Description: Requisition #: 20536 Functional Area: Audit/Risk/Compliance; Office/Clerical Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote Work Hours: Monday - Friday 8am - 430pm CST Position Summary J. J. Keller has a REMOTE - Document Review Specialist opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. As a Document Review Specialist you will be responsible for auditing various documents on behalf of our clients in a metric driven environment. This position will also be responsible for translating documents from Canadian French to English. Read what Zoua has to say about the Document Processor position and working at J. J. Keller: https://www.themuse.com/profiles/jjkellerassociatesinc/person/zoua-lor Work Environment - Remote or In-Office: If you're near our corporate office in Neenah, Wisconsin, you can choose to work in the office or from home. For those outside our local area, this role will be entirely remote, performed from your dedicated home office in the U.S. - Private Work Environment: It's essential to maintain a distraction-free, private work environment. J. J. Keller will provide the necessary computer equipment for you to fulfill your role. - “Camera On” culture: For meetings and internal interaction we utilize MS Teams for video communication. Benefits and Perks - $20 - $22/hr. - 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday - Annual Reviews + Merit Increases + Quarterly Bonus Program - New Hire On-the-Job Training - Medical + Dental + Vision Insurance - 401(k) with Employer Match + Company-funded Profit Sharing Job Responsibilities - Audits driver qualification documents and drug & alcohol information for clients. - Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems. - Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems. - Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings. - Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information. Qualifications - Fluency in speaking, writing and reading French, Canadian French a plus. - High School Graduate or General Education Degree (GED). - 1+ years of experience in a general office setting. - In lieu, will consider a combination of experience and post-secondary education. - Experience in highly regulated industry a plus or ability to learn complex regulatory standards. - Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. - Strong organizational skills and attention to detail. Physical Requirements Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. We Protect People & The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run. 2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition. J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $20.00 to $22.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California. Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Nearest Major Market: Oshkosh Nearest Secondary Market: Appleton Job Segment: Compliance, Clerical, Law, Social Media, Bilingual, Legal, Administrative, Marketing

Title: Sr. Environmental Consultant Location: Remote US Workplace: Exempt - All Department: Consulting / Content Job Description: Requisition #: 20639 Functional Area: Consulting; Environmental Safety Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote Work Hours: Standard Business Hours Including Travel Position Summary In the world of environmental compliance, J. J. Keller is one of the nation’s most‑trusted sources for guidance and solutions. Our Environmental Consultants partner with companies from coast to coast, delivering ongoing programs that span compliance assessments, policy development, program design and implementation, and everything in between. As a Sr. Environmental Consultant, you will provide high‑level expertise through on‑site visits, remote engagements, and virtual collaboration. Your work will include conducting audits and assessments, developing and implementing customized compliance solutions, and delivering training and technical guidance tailored to each client’s needs. You will serve as a strategic partner, helping clients interpret regulatory requirements, strengthen their environmental programs, and maintain ongoing compliance. This role offers the opportunity to apply deep technical knowledge, build long‑term client relationships, and contribute to safer, more sustainable workplaces across the country. J. J. Keller(R) Consulting Services: https://www.jjkeller.com/shop/Product/J-J-Keller-Consulting-Services Job Responsibilities - Develops, documents, and maintains curriculum and materials for general and client-specific applications. - Technically-proficient specialist adept at emission calculations, data analysis, control technologies, compliance auditing, permitting, and strategic regulatory analyses. - Conducts environmental audits and assessments, develops customized reports and manuals, and delivers regulatory related training. - Maintains a high level of regulatory expertise. Monitors and assesses regulatory changes, communicates regulatory information to staff and clients. - Proactively develops additional business within client base. Identifies and analyzes customer needs, develops concepts and proposals, schedules activities and closes contracts. - Completes routine environmental reports for clients including Tier II, Toxic Release Inventory, Semiannual Deviation Reports, Annual Compliance Certifications, Emission Inventories, and Greenhouse Gas Reports. - Identifies and develops additional service offerings. - Qualifications Education - Bachelor's Degree in Engineering, Environmental or a Science related field. - In lieu of bachelor's degree, will consider an additional 3 years of environmental regulatory experience. Experience - 8+ years experience as a environmental practitioner in a consulting and or corporate environment. - 4+ years complex sales / business development experience desirable. Other Skills/Qualifications - Must be proficient in the use of a PC and MS Office Suite. - Excellent communication skills - verbal, written, and presentation. - Demonstrated ability to work effectively with associates and client representatives at all levels. - Ability to work independently or within a team environment. - Understanding of sales, marketing and business finance concepts/applications. - Knowledge of EHS to include environmental compliance at both a national and state level. Workplace safety experience a plus. - Self-starter with strong cognitive problem-solving abilities. - Motivated goal-oriented individual with excellent organization, planning & implementation, time-management, and quality control skills. Physical Requirements Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Frequent travel to customer sites and/or industry and training events is required. Travel Requirements: 40% - 50% J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $135,000.00 to $150,000.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

Title: Sales Representative Location: Neenah, WI, US, 54956 Workplace: Non-Exempt - Sales Department: Inside Sales Job Description: Requisition #: 20620 Functional Area: Inside Sales Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote OR in-office in Neenah, WI Work Hours: 8:00am - 4:30pm (CST) Inside Sales Representative (B2B Outbound) J. J. Keller & Associates, Inc. Join a team focused on driving new business through consistent outbound calling and fast‑paced B2B sales activity. This role is ideal for sales professionals who are comfortable on the phone, enjoy developing opportunities, and are motivated by closing sales and hitting goals. J. J. Keller is a national leader in safety and compliance solutions. We’re looking for competitive individuals looking to join an organization with a long-standing reputation for safety. With a consultant mindset, you’ll work to diagnose customer needs and help solve real-world safety and regulatory challenges. What You’ll Do - Make outbound calls to generate new sales opportunities - Independently prospect, qualify, and convert leads into opportunities - Conduct discovery calls and provide solution overviews and/or demos - Close new business to meet and exceed individual monthly sales quotas - Build and manage a strong pipeline in CRM - Follow up consistently to move prospects through the entire sales process - Represent a broad portfolio of SaaS tools, training, and compliance services What You Bring - 1+ year of sales experience - Motivated and goal driven - Clear communication and confidence working over the phone - High aptitude and coachability, to learn systems and solutions quickly - High school diploma required, bachelor’s preferred Compensation & Schedule - $60,000–$70,000 estimated first‑year earnings (hourly base + monthly incentives) - Consistent Monday–Friday schedule | 8:00 a.m.–4:30 p.m. CST - Work remote (home office) or in‑office (Neenah, WI) Benefits - Medical, dental, vision - 401(k) with company match - Quarterly & annual profit sharing - PTO + holidays - Tuition reimbursement - Career development programs If you’re looking for a consistent work schedule, and getting rewarded and paid based on your performance, come sell with us. Apply now. Early in your career? Click below to learn more about our J. J. Keller Sales Academy and Sales Development program.Physical Requirements Work is performed primarily in a standard office or home-office environment. Work involves operation of personal computer equipment for extended periods of time. We Protect People & The Businesses They Run™ Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America. J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. ClickHERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run. J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller. J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great. J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller. 2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition. If you experience system-related issues or need assistance with the online application, please call (920) 720-7700. Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Title: Account Representative Location: Work from Home in the US, Neenah, WI #LI-Remote OR in-office in Workplace: Non-Exempt - Sales Department: Inside Sales Job Description: Requisition #: 20621 Functional Area: Inside Sales Employment Type: Full-Time Work Options: Remote / Work from Home in the US #LI-Remote OR in-office in Neenah, WI Work Hours: 8:00am - 4:30pm (CST) Inside Account Representative (B2B Outbound) J. J. Keller & Associates, Inc. Join our sales organization as an Inside Account Representative, responsible for prospecting, managing, and closing new business within a dedicated account base. This role owns the entire sales process—from initial outreach and discovery through solution presentation, negotiation, and close—while building long-term customer relationships that drive revenue. J. J. Keller is a national leader in safety and compliance solutions. We’re looking for competitive, results-driven sales professionals who excel at outbound prospecting, consultative selling and closing new business, while helping customers stay safe and compliant. What You’ll Do - Make outbound prospecting calls to assigned accounts - Collaboratively prospect, qualify, and develop new business opportunities - Conduct discovery calls and provide product and solution overviews - Close new business opportunities to meet and exceed monthly sales quotas - Build long‑term customer relationships through consistent follow‑up - Build and manage pipeline activity in CRM What You Bring - 1+ year inside sales or B2B sales experience - Strong communication + relationship‑building skills - High comfort with outbound calling and prospecting - Ability to turn prospects into relationships through persistence and value - High aptitude for learning new systems and technology - High school diploma required; Bachelor’s preferred Compensation & Schedule - $60,000–$70,000 estimated first‑year earnings (hourly base + monthly incentives) - Consistent Monday–Friday schedule | 8:00 a.m.–4:30 p.m. CST - Work remote (home office) or in‑office (Neenah, WI) Benefits - Medical, dental, vision - 401(k) with company match - Quarterly & annual profit sharing - PTO + holidays - Tuition reimbursement - Career development programs Physical Requirements Work is performed primarily in a standard office or home-office environment. Work involves operation of personal computer equipment for extended periods of time.