Jack Morton

Title: Sr. Account Manager Location: San Francisco United States Job Description: Must be able to work hybrid in San Francisco; Los Angeles considered We believe in Extraordinary.  At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It's the future of marketing and there's nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.  We create moments that move people - large-scale conferences, immersive trade show experiences, and B2B programs that redefine how leading technology companies connect with their audiences. Our West Coast office works with some of the world's most dynamic tech brands, and we're growing fast. We take care of each other, as much as we take care of business. We marvel in each other's uniqueness and revel in what each of us brings to the human potluck that is Jack. So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let's chat. We're Jack, and we can't wait to meet you. That brings us to you. We're looking for a Senior Account Manager who thrives where complexity meets pace and who brings the kind of instincts that can't be taught. Someone who brings order to chaos, earns the team's trust as the person who knows every detail, and delivers to a standard that makes clients feel effortlessly in control. If you're the kind of person others lean on to keep the engine running, this role was built for you. You will be the operational core of a fast-moving account team, supporting the Account Director on well-known technology clients. Your portfolio will centre on brand activations, large-scale conferences, and multi-workstream programs running simultaneously. You're the person the team trusts completely to track every moving part, flag risks before they land, and deliver materials to a standard that reflects Jack Morton's reputation for excellence. You'll be embedded in a demanding environment where excellence is the baseline and agility is essential. Think large-scale experiential builds, compressed timelines, and a client who operates at the highest level - you'll need to show up to all of it. You will be the connective tissue between creative, production, and client. The person who holds steady when things shift (and they will), brings calm to a team that runs hard, and always finds a path forward. Not because you were told to - but because that's who you are. This is not a role for someone who waits for direction. You anticipate what's needed, build the tracker before you're asked, write the status update before the meeting. What you'll be doing Great Work - Support end-to-end project management across a portfolio of conferences and B2B technology programs, ensuring every workstream is tracked, and on time - Build and maintain comprehensive project documentation including timelines, budgets, trackers, decks, and status reports to a standard that instils client confidence - Partner closely with the Account Director to ensure client briefs are clearly translated into executable plans, with dependencies and risks identified upfront - Coordinate cross-functional agency teams (creative, production, strategy, operations) to keep programs on track and deliverables aligned to the original scope - Serve as the internal team's anchor point on day-to-day program management - the person everyone knows to copy for decisions, updates, and approvals Grow Business - Develop a working understanding of client business priorities and event objectives to serve as a confident, credible day-to-day contact - Actively monitor project scope and flag changes or additions to the Account Director to protect budget, timeline, and margin - Prepare clear, polished client communications, agendas, recaps, briefing documents, and presentations, that reflect the quality clients expect from Jack Morton - Build trusted relationships with mid-level client contacts through reliability, responsiveness, and consistently excellent delivery - Identify opportunities to add value within the scope of existing engagements and surface them to the Account Director for consideration - Because we all love to see how we're doing, you'll partner with Brand Marketing to develop Award submissions and Case Studies Drive Culture - Run tight, productive internal team meetings with clear agendas, documented actions, zero ambiguity on who owns what - You'll help create a team, pulling people from various departments and background together to have fun, and do cool shit together - Bring your own energy, perspective, and personality to a team that takes the work seriously and has fun doing it What you bring Non-Negotiables - 6+ years of agency experience in experiential or event production - Familiarity with B2B conference and trade show environments preferred (large-scale preferred) - Proven ability to manage multiple simultaneous workstreams without dropping the ball - Exceptional command of project documentation including timelines, budgets, trackers, status decks, production schedules - Comfort operating in ambiguity and fast-changing environments without losing rigour - High standards for written and verbal communication across all formats Strongly Preferred - Experience working on hyperscale tech client accounts - Familiarity with conference formats: keynotes, breakouts, partner summits, trade shows Last but not least, we believe in diversity, equity and inclusion. Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. The salary range for this position is from $90,000.00 - $120,000.00 . Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. #LI-SC1 We make our careers website accessible to any and all users. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. - JOB SCAM ALERT* We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name - and the names of some of our employees - to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address or " We will never require an applicant to provide credit card or banking information to cover any supposed advance costs. If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action. Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity. We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.

Title: Creative Director - Experiential Location: New York United States Job Description: We believe in Extraordinary. ​ At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way. We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack. So if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you. That brings us to you. This is a rare kind of creative role.This is the world of ultra-high-net-worth audiences, intimate gatherings at extraordinary properties, and brand experiences where the floral arrangement and the keynote narrative carry equal weight. Where a misplaced font is noticed. Where the difference between good and extraordinary is felt before it's seen. You will be the dedicated Creative Director (Art) on one of our most prestigious and complex global accounts, a leading financial services firm that draws its creative inspiration not from the boardroom but from the worlds of luxury lifestyle, fashion, and contemporary design. You will be the single creative authority on this client globally: the person who knows their brand instinctively, earns their trust completely, and holds the creative standard across every program, from an intimate investor gathering in New York to a flagship partner summit at one of the world's most exceptional venues. This is not a role where you execute a brief. You help shape what the brief becomes. Working alongside a strategist, you will translate narrative and messaging frameworks into cohesive experience architectures, the kind where every detail, from the arrival moment to the menu design to the scenic environment, is an intentional expression of a single idea. This is a senior appointment, visibility is high, and the growth opportunity, both for the account and for you, is significant. The environment you're stepping into This client works on long lead times with exacting expectations. They print things. They notice things. They expect renders to match reality. They expect someone who thinks about texture and light and the weight of a material as fluently as they think about narrative and message. They are ambitious, contemporary, and deeply detail-oriented, and they need a creative partner who matches that energy without flinching. Programs are intimate by design, but the production complexity and creative ambition are anything but small. You will be working across Partner Summits, Investor Days, AGMs, executive offsites, integrated campaigns, and keynote content, across the US and increasingly across APAC and EMEA. What you’ll be doing - Serve as the creative authority on a prestigious global financial services account setting and protecting the creative standard across every program, every market, every touchpoint - Develop and direct integrated experience concepts that go beyond aesthetic wrappers: building narrative frameworks and experience pillars that inform everything from venue selection and hospitality design to scenic, content, and programming - Translate strategic thinking into experiential reality working alongside a strategist to ensure the creative always serves the story, and the story always serves the client's business objectives - Direct the full creative output from concept through execution from initial renders to on-site delivery ensuring the promise made in the room matches the reality on the ground - Think across 2D and 3D simultaneously: graphic identity, environmental design, scenic, hospitality, print, digital content, and the considered details that define a luxury experience - Oversee and direct junior creatives and freelance talent on a project-by-project basis, maintaining creative consistency and quality across a globally distributed team - Present ideas with authority and conviction to sophisticated, senior client audiences and build the kind of trust where your creative recommendation carries genuine weight Growing People & Culture - Manage, mentor and develop junior creative talent, creating an environment where high standards are non-negotiable and craft is celebrated - Contribute to a West Coast creative culture defined by ambition, rigour, and genuine pride in the quality of the work - Embody Jack Morton's values of creativity, collaboration, and inclusivity in every client and colleague interaction Active Participation in Jack Morton’s Community & Culture - Embody and advocate for Jack Morton’s values of creativity, collaboration, and inclusivity in all interactions with colleagues, clients, and partners. - Contribute to fostering a supportive and inspiring workplace by participating in team-building initiatives, office events, and agency-wide programs. - Actively engage in learning opportunities, from training sessions to thought leadership discussions, to stay informed about industry trends and best practices. - Share knowledge, insights, and experiences with colleagues to strengthen the agency’s collective expertise and create a culture of continuous improvement. - Manage, mentor, coach, hire, recruit and fiercely protect the agency culture that makes Jack a great place to work. What You Bring Non-Negotiables - 8+ years of agency-side experience in experiential marketing or brand experience, with a track record of leading creative on large, complex programs end-to-end - A portfolio that demonstrates genuine creative range including narrative-led experiential work that is as sophisticated in concept as it is in execution - Proven experience directing large, complex programs where the creative vision was maintained from pitch through physical delivery - Deep fluency across both 2D and 3D creative disciplines. You think about environment, material, light, and scenic with the same instinct you bring to graphic design and content - A demonstrable aesthetic sensibility aligned with luxury, contemporary design, or premium lifestyle, evidenced through the work, not just stated - Proven ability to work directly with senior clients as a creative consultant, not just a creative executor - Production literacy. You understand what it costs, what it takes, and what has to give for reality to meet the render Strongly Preferred - Experience on accounts within luxury hospitality, fashion, financial services, or premium lifestyle brands - Experience directing creative across international programs and managing globally distributed creative teams - Background working on intimate, high-touch events or with high net-worth audiences, where detail, hospitality design, and environmental storytelling are central to the creative brief - Comfort working alongside strategists to translate messaging frameworks into experiential architectures - Experience creating and directing work for ultra-high-net-worth, C-suite, or similarly discerning audiences where expectations for polish, hospitality, and detail are exceptionally high - Demonstrated comfort and credibility operating in formal, high-protocol corporate and financial services environments with professional polish and client-facing presence Last but not least, we believe in diversity, equity and inclusion. Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. The salary range for this position is from $160,000.00 - $185,000.00. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.