Infinity Technologies

• Conduct outbound calls using a provided lead list to engage current customers • Identify coverage gaps and present additional products through cross-selling and upselling strategies • Clearly communicate product details, including terms and conditions, to ensure customer understanding • Execute call strategies with a focus on active listening and customer-centric selling • Maximize conversion opportunities by aligning solutions with customer needs • Maintain professionalism through strong communication and clear enunciation • Embrace coaching and feedback to continuously improve performance • Consistently meet and exceed program KPIs and performance expectations • Demonstrate reliability through strong attendance and accountability • Support additional tasks and initiatives as needed