Windsor Management Group

• Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests. • Maintain productive tenant relationships through proactive communication, renewal management, and confident handling of difficult conversations. • Review property financials regularly to ensure adequate operating cash and reserves. • Prepare annual budgets and monitor actuals to keep expenses on track. • Review and approve operating expenses per company policy. • Assist in determining CAM expenses, review CAM reconciliations, and field tenant CAM questions. • Bid, negotiate, and present recommendations for tenant improvements, repairs, and renovations. • Oversee approved construction projects from kickoff to closeout; on scope, on budget, on time. • Troubleshoot operational issues, identify improvement opportunities, and bring recommendations to management. • Interpret and apply commercial lease terms, CAM language, and lease calculations with precision. • Support the leasing team and brokers through negotiations, including tenant improvement scoping and costing. • Enforce lease compliance and manage delinquency. • Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional. • Field after-hours emergency calls and coordinate vendor dispatch with the Operations team. • Ensure work orders are completed and property conditions are documented accurately.