Implus

Job DetailsJob Location: NC - Durham, NC 27709Position Type: Full-timeImplus Footcare, LLC is an industry-leading global consumer packaged goods company with 20+ brands in footwear accessories, hosiery, specialty running, outdoor, fitness and movement categories. Implus is headquartered in Research Triangle Park in Durham, NC with locations in the United States, Australia, Canada, Europe, Hong Kong, and South Africa. Our brand family includes Balega, Harbinger, TriggerPoint, Perfect, Sport-Brella, DryGuy, SKLZ, RockTape, Sof Sole, Stabil, Spenco, Yaktrax, Apara, Airplus, Sneaker Balls, Sof Comfort, Little Hotties, Forcefield. From insoles, socks, and shoe care to fitness equipment and seasonal accessories, Implus' products are sold in over 80,000 retail locations across North America and in over 70 countries worldwide. At Implus we are committed to creating and sustaining an inclusive culture. We encourage & value different perspectives and are seeking a Senior eCommerce Account Manager who shares our commitment to inclusivity and enjoys working collaboratively with colleagues from diverse backgrounds. POSITION SUMMARY: As the Senior E-commerce Account Manager – Omnichannel, you will own the full P&L performance of Walmart.com, Target.com, and Costco.com e-commerce channels for all Implus brands. You will develop and execute omnichannel strategies that drive revenue growth, expand market share, and deliver a world-class brand experience across these key retail partner sites. This role partners directly with Commercial Sales leaders, Brand Marketing, Creative, IT, and Operations teams to align digital go-to-market strategies with broader business objectives. You will serve as the primary point of contact for your assigned accounts—leading joint business planning, negotiating vendor agreements, and translating sell-in/sell-out data into actionable insights that fuel growth. Essential Job Function: Account & Revenue Ownership Own and manage the Walmart.com, Target.com, and Costco.com e-commerce accounts end-to-end, driving revenue targets across all Implus brands. Own future channel expansion into other e-commerce channels such as DCSG.com, Academy.com, FleetFeet.com, and into the Canadian market with Canadian Tire and more. Create, maintain, and track fiscal year budgets for each account; monitor sell-in (invoiced) data against budget to understand monthly pacing and communicate results to stakeholders. Develop and execute strategic and tactical plans including landing page optimization, rich media implementation, product detail page enhancements, and merchandising strategies. Negotiate customer contracts including vendor agreements, compliance manuals, promotional funding requests, and price increase proposals. Negotiate sell-in opportunities for excess or discontinued inventory to maximize revenue recovery. Cross-Functional Collaboration Partner with Commercial Sales leaders, Marketing, Creative, Customer Operations, Retail Activation, Sales Support, and IT to align digital strategies with in-store and wholesale programs. Collaborate with Brand Teams on digital launch strategies, ensuring sales leaders have complete sell-in materials and digital assets; communicate key product launch dates across the organization. Support forecasting and demand planning operations by researching, tracking, and communicating production lead times and estimated delivery dates for new and existing items. Analytics & Reporting Communicate commercial sales results to key stakeholders, providing visibility into sell-in and sell-out data at the brand, category, and product level. Leverage web analytics tools and reporting platforms to identify trends, measure campaign performance, and uncover opportunities for optimization. Evaluate market conditions and the competitive landscape to develop data-driven growth strategies in the digital retail space. Brand Protection & Compliance Audit retailer websites periodically to ensure the Implus product catalog is current, accurate, and comprehensive. Evaluate and enforce MAP (Minimum Advertised Price) policy at the account level; partner with the Brand Protection team to communicate adherence and corrective actions. Utilize the brand promotional calendar to coordinate promotions across online strategic accounts. Other Functions: Minimum Qualifications: Knowledge/Skills/Abilities 5-7 years of digital commerce strategy experience with a proven track record managing major retail.com accounts. Direct, hands-on experience managing e-commerce channels for at least one of Walmart.com, Target.com, or Costco.com (multiple preferred). In-depth working knowledge of retailer portals (e.g., Walmart Retail Link, Target Partners Online, Costco vendor portals) and retailer analytics platforms, with the ability to extract insights, monitor performance, and drive account-level decisions. Demonstrated ability to own account-level revenue targets and develop strategies to meet or exceed them. Proficiency in web analytics platforms, digital marketing tools, and reporting dashboards. High proficiency with Microsoft Excel and the broader Microsoft 365 suite. Strong forecasting, inventory management, and demand planning capabilities. Excellent written and verbal communication skills with the ability to present data-driven insights to senior leadership. BA/BS in Digital Commerce, Marketing, Advertising, Business, or a related field (or equivalent professional experience). Preferred Qualifications: Power BI, Sigma, or similar business intelligence tool proficiency. Consumer packaged goods (CPG) industry background, ideally in sporting goods, fitness, or footcare. Strong analytical mindset with the ability to derive actionable meaning from complex data sets. Track record of respectfully challenging existing methodologies to improve processes and drive efficiency. Proactive, entrepreneurial self-starter comfortable operating in a fast-paced, multi-brand environment. Education & Experience: BA/BS in Digital Commerce, Marketing, Advertising, or similar field or relevant experience across major retail.com channels including Walmart.com, Target.com and Costco.com. Relevant Working Conditions & Physical Demands: Observe/Identify: The ability to observe details at close range (within a few feet of the observer). Hearing: Ability to effectively communicate with co-workers, customers and vendors. Communicate: Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Move/Transport: Ability to occasionally move boxes weighing up to 25 lbs. across office for various needs with or without accommodations Remote position with occasional travel required for account meetings and trade events. Stationary position: Ability to work at a computer for extended periods; standard visual and hearing abilities required. Work involves deadlines and may require managing multiple priorities simultaneously. Implus is an Equal Opportunity/Affirmative Action Employer and committed to creating a diverse and inclusive company culture. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, gender identity, sexual orientation, age, protected veteran status, disability status, or any other protected status under the law. Individuals needing a reasonable accommodation should contact hr@4implus.com.Qualifications

Job DetailsJob Location: NC - Durham, NC 27709Position Type: Full-timeJob Shift: Traditional (Monday-Friday: 8am-5pm)Job Category: MarketingImplus Footcare, LLC is an industry-leading global consumer packaged goods company with 20+ brands in footwear accessories, hosiery, specialty running, outdoor, fitness and movement categories. Implus is headquartered in Research Triangle Park in Durham, NC with locations in the United States, Australia, Canada, Europe, Hong Kong, and South Africa. Our brand family includes Balega, Harbinger, TriggerPoint, Perfect, Sport-Brella, DryGuy, SKLZ, RockTape, Sof Sole, Stabil, Spenco, Yaktrax, Apara, Airplus, Sneaker Balls, Sof Comfort, Little Hotties, Forcefield. From insoles, socks, and shoe care to fitness equipment and seasonal accessories, Implus' products are sold in over 80,000 retail locations across North America and in over 70 countries worldwide. At Implus we are committed to creating and sustaining an inclusive culture. We encourage & value different perspectives and are seeking an eCommerce Analyst who shares our commitment to inclusivity and enjoys working collaboratively with colleagues from diverse backgrounds POSITION SUMMARY: As an eCommerce Analyst, you will gather, analyze and present data related to our eCommerce. You will play a vital role by providing actionable insights that optimize marketing strategies, enhance sales performance, and inform business decisions to help grow our eCommerce business. Work closely with our National Account Managers, Digital Retail Media manager and Operations and play a key role in coordinating, implementing and tracking promotions. You should be someone eager to take the next step in your career and to drive best-in-class business analytics. Fully Remote. Essential Job Function: Amazon Reporting & Platform Intelligence Own weekly, monthly, and ad hoc reporting across Amazon Vendor Central / Seller Central, including traffic, conversion, revenue, and inventory metrics Leverage Amazon Brand Analytics (Search Query Performance, Market Basket Analysis, Repeat Purchase Behavior) to surface actionable insights Monitor and report on glance views, Buy Box percentage, customer reviews, and availability to identify performance gaps Use AMS and DSP reporting to measure advertising efficiency, including ROAS, ACOS, CPM, and click-through metrics Stay current with changes to Amazon's reporting tools, terminology, and algorithm updates, and communicate their implications to the team Retail.com Reporting (Walmart.com, Target.com, Costco.com) Own reporting across Walmart.com (Luminate / Retail Link), Target.com (Partners Online / Zoom), and Costco.com, tracking sales velocity, traffic, conversion, and in-stock performance by item Monitor retailer-specific KPIs including Walmart.com search ranking and in-stock rate, Target.com category scorecards and inventory positions, and Costco.com item-level sales and replenishment trends Track and report on retail media performance across Walmart Connect, Target Roundel, and any Costco.com paid placements, aligning spend with traffic and conversion outcomes Identify cross-retailer performance patterns — where the same item performs differently by platform — and develop recommendations to close gaps or capitalize on strengths Maintain a unified view of eCommerce performance across all retail.com channels to give leadership a consistent, comparable picture of the business Stay current with platform reporting updates, new tool releases, and retailer-specific terminology across Walmart, Target, and Costco digital portals Analytics & Recommendations Translate raw platform data into clear, recommendation-forward reports — every report should answer 'so what?' and 'now what?' Analyze performance trends across the catalog to identify conversion opportunities, content gaps, and pricing anomalies Develop and maintain KPI dashboards that give stakeholders a real-time view of business health Conduct deep-dive analyses on demand, seasonality, and competitive positioning to support strategic planning Present findings and recommendations to cross-functional stakeholders, including NAMs and senior leadership Promotions & Campaign Analysis Coordinate the end-to-end promotion process — from planning and implementation to post-event analysis Track promotional lift, halo effects, and cannibalization across the catalog during key selling periods Work with the Digital Retail Media Manager to align promotional activity with paid media campaigns and measure combined impact Maintain a promotional calendar and archive performance benchmarks to inform future planning P&L Reporting by Brand Own and maintain brand-level P&L reporting across Amazon, Walmart.com, Target.com, and Costco.com, tracking revenue, margin, and cost performance by retailer and brand Monitor and report on SCOGS (Shipped Cost of Goods Sold) to assess the cost impact of units fulfilled and shipped by Amazon, identifying margin leakage or improvement opportunities Track PCOGS (Purchase Cost of Goods Sold) to evaluate the cost basis of units purchased by Amazon, and reconcile against vendor terms and pricing agreements Analyze the spread between SCOGS and PCOGS to flag fulfillment inefficiencies, chargeback trends, or pricing discrepancies that affect brand profitability Publish regular brand P&L summaries to NAMs and leadership, pairing cost metrics with revenue and traffic data to give a complete picture of brand health Partner with Finance and Operations to ensure P&L inputs (cost changes, promotional adjustments, co-op accruals) are accurately reflected in reporting Cross-Functional Collaboration Act as the analytics partner to National Account Managers, providing the data context they need for buyer / vendor manager conversations Collaborate with Operations on in-stock rates, fill rates, and PO tracking to understand supply-side impacts on sales performance Support the Digital Retail Media Manager with audience segmentation, performance analysis, and budget recommendations Proactively communicate anomalies, risks, and opportunities across the team without waiting to be asked Aspire to help build world-class insights capabilities rooted in deep consumer understanding: Work with IT and business owners to enhance the data foundation to support analysis and recommendations that drive growth in our eCommerce businesses (Amazon, D2C and other online revenue channels). Directly support the ECommerce Leadership team: Provide eCommerce business analysis, ad hoc tasks, reports and presentations. Master the data: Work independently with large sometimes disparate datasets to create data solutions. Correlate, synthesize, validate, understand and report operational, customer engagement, quantitative and qualitative data points to identify key insights and trends. This role will have visibility in many parts of the Implus organization and have a voice in key discussions within the team as well as with executive leadership. Minimum Qualifications: Knowledge/Skills/Abilities Two to three years proven experience as an ECommerce or Financial Analyst or in a similar role. Technical Skills: Expert level Excel skills including managing and analyzing large data sets. PowerQuery experience preferred. Experience with data visualization tools like Power BI or Sigma Computing. Working knowledge of Amazon reporting (Vendor and Seller Central). Comfort with financial measurements and calculations like Gross Profit, Cost of Goods Sold and Revenue. Hands-on familiarity with eCommerce marketing platforms. Understanding of eCommerce marketing is a plus. Prefer to have web analytics tools such as Google Analytics or Adobe Analytics experience. Soft Skills: Strong analytical, critical thinking, and problem-solving abilities. Ability to span from lowest level detailed analysis to executive level summaries and interactions. Keen business acumen to guide analysis and conclusions. Desire to move our Data Analytics from what it is to what it should be. Excellent communication and presentation skills. Detail-oriented and highly organized. A mindset to embrace the wonderful chaos and fast pace of eCommerce commerce and marketing. Education & Experience: Bachelor’s degree in Marketing, Statistics, Data Science, or a related quantitative field OR a combination of education & experience Relevant Working Conditions & Physical Demands: Observe/Identify: The ability to observe details at close range (within a few feet of the observer). Hearing: Ability to effectively communicate with co-workers, customers and vendors. Operate: Write, type and use the telephone, copier, and computer systems. Stationary position: Must be able to remain in a stationary position 50- 75% of the time. Mobility: Occasionally move about inside the office to access file cabinets, office machinery, attend meetings, etc. Communicate: Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations Implus is an Equal Opportunity/Affirmative Action Employer and committed to creating a diverse and inclusive company culture. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, gender identity, sexual orientation, age, protected veteran status, disability status, or any other protected status under the law. Individuals needing a reasonable accommodation should contact hr@4implus.com. Qualifications