Idox Group

Role Description We are seeking experienced users of Idox Software to join our team of Onboarding Consultants, supporting Local Authorities across the UK as they implement and adopt Idox Cloud solutions. This is an opportunity to help guide new customers through setup and configuration to best practice, shaping how they use our software to deliver public services efficiently and effectively. - In this customer-facing role, you’ll work closely with clients, project managers and technical specialists to ensure smooth, successful software implementations. - You’ll apply your first-hand understanding of how Local Authorities operate alongside product knowledge and consultancy skills to deliver a great onboarding experience for every customer. - You’ll build strong customer relationships, manage a portfolio of onboarding projects, and coordinate with teams across Idox to achieve outstanding results. We’re looking for a self-sufficient, detail-oriented professional who thrives on delivering high-quality outcomes. You’ll embody our values of Responsibility, Integrity and Excellence in everything you do. This is your opportunity to make a wider impact – helping Local Authorities across the UK to modernise services, improve efficiency and deliver better outcomes for communities. Qualifications - Experience with Idox Software. - Strong understanding of Local Authorities operations. - Consultancy skills. - Detail-oriented and self-sufficient. Requirements - Ability to deliver high-quality outcomes. - Strong customer relationship management skills. - Experience managing onboarding projects. - Willingness to travel occasionally. Benefits - Opportunity to make a wider impact. - Support for professional development. - Flexible working arrangements.

Role Description We are seeking a skilled AWS Support Engineer to deliver reliable, day to day operational support for our AWS hosted platforms. The role focuses on: - Operational stability - Incident response - Controlled change and compliance - Ensuring services meet agreed SLAs - Resilience objectives - Security requirements The position sits within the UK Managed Services function and works closely with global teams to provide local operational ownership, service continuity and customer assurance. We’re passionate about helping our people grow. From day one, you’ll have access to mentoring and support from experienced colleagues who want to see you succeed. Whether it’s building new technical skills, exploring leadership opportunities, or shaping the next step in your career, we’ll give you the tools and encouragement to get there. This position recognises the strengths you bring today while providing clear opportunities to expand your impact as you progress. Company Description