The ICHAD Project

• Contribute to the development and growth of our mission, brand, services and resources • Provide reverse mentoring consultancy support that produces an excellent experience for the client and end user • Liaise with our clients to design, plan, implement and evaluate each reverse mentoring programme using our ReMEDI Framework • Facilitation and delivery of agreed programmes and bespoke consultancy and coaching • Creation and curation of new and existing reverse mentoring content • Deliver and facilitate training, preparation, peer support and reflective practice to reverse mentors and reverse mentees • Ensure all outputs are at the highest standards of excellence whilst maintaining commercial viability • Data collection and analysis to demonstrate success and return on investment • End of project report writing, including evidence of success against the agreed programme KPIs/deliverables • Innovation and development of processes as the business grows and evolves • Build the accessibility and visibility of our content, programmes and services • Create a pipeline of opportunity from existing client relationships • Support with the draft of bids/proposals working with the CSO and CEO

• Co-ordinating reverse mentoring, training and EDI project activities, resources, equipment and information, to ensure that projects are completed on time, within budget and meet high quality standards • Breaking project plans into doable actions and setting timeframes • Liaising with colleagues and customers to identify and define requirements • Resource/schedule management and assigning tasks to our consultants • Sourcing and booking of venues, catering, and organising other resources • Ad-hoc onsite support for the delivery of events/training as delivery support • Managing costs to ensure that projects are delivered on budget • Monitoring project progress and handling any day-to-day issues that arise, in collaboration with customers and your colleagues • Providing administrative support to the small, but perfectly formed team • Organisation and administration of meetings • Organising travel arrangements and accommodation for the team • Raising customer invoices and sending them to our customers • Recording and reconciling all incoming invoice payments • Payment of all supplier invoices, as per agreed payment terms • Processing team expense claims for payment